Summary
Overview
Work History
Education
Skills
Timeline
Generic

Michelle Fontroy

Vandalia,OH

Summary

Professional leader with strong expertise in overseeing daily operations and team coordination. Known for effective collaboration and achieving results in fast-paced environments. Highly adaptable, skilled in problem-solving, conflict resolution, and ensuring optimal workflow. Respected for reliability and proactive approach to shifting demands.

Overview

6
6
years of professional experience

Work History

Food Service Specialist

SpaceX
07.2023 - 04.2025
  • Assist in the organization and cleanliness of dining, work and storage areas
  • Adhere to proper safety guidelines
  • Adhere to proper food safety practices
  • Support proper product rotation and storage according to food safety requirements, including delivery
  • Follow stocking routes, track inventory, and receive and distribute product around the site as instructed by leadership
  • Support maintenance and upkeep of all equipment within food service areas, including but not limited to beverage stations, coolers and hot holding units
  • Streamlined food preparation processes, enhancing efficiency and consistency in meal service operations.
  • Trained new staff on food safety protocols and operational procedures, fostering a culture of compliance and excellence.
  • Maintained 3-4 breakrooms to the correct standard and cleanliness.

Sterile Processing Technician

Miami Valley Hospital South
11.2021 - 04.2023
  • Inspecting, decontaminating, and cleaning medical instruments prior to assembly and sterilization.
  • Applying proper sterilization procedure(s) depending on the substance of the instrument.
  • Documenting and acting on testing results if necessary.
  • Maintaining a written history of all loads processed in steam, starred and gas ETO chambers.
  • Ensuring sterile items are stored and transported properly to maintain sterile state.
  • Ensuring availability of sterile instruments and trays of instruments which are of low-inventory and making them priority when needed for OR turnovers.
  • Identifying and accounting for every instrument to keep trays intact.
  • Packaging instruments into peel pouches and properly labeling pouches.
  • Proper order-loading of the steam cart with instruments to prevent contamination (wet loads) during the sterilization process

Shift Supervisor

Starbucks
11.2020 - 04.2023
  • Worked with a team multi-tasking in a fast-paced customer service environment providing superior customer service and products
  • Responsible for cash handling of at least $1,500 daily
  • Supervised a rotating staff throughout a shift
  • Ensured food safety procedures are always followed
  • Worked to ensure customers and baristas alike always remained comfortable
  • Organized and maintained employee placement for steady flow, and an effectively run shift

Barista

Scooter's Coffee
11.2019 - 08.2020
  • Maintained supply levels in counter and customer areas to meet typical demands.
  • Learned every menu preparation and numerous off-label drinks to meet all customer needs.
  • Cultivated ability to recall customers' names and address each by name.
  • Prepared coffee, cleaned dining areas, opened register, and carried out other opening duties.
  • Maintained and operated espresso machines, blenders, commercial coffee brewers, coffee pots and other equipment.
  • Cleaned counters, machines, utensils, and seating areas daily.
  • Engendered customer loyalty by remembering personal preferences and allergy information.
  • Maintained regular and consistent attendance and punctuality.

Crew Member

McDonald's
02.2019 - 08.2019
  • Delivered exceptional customer service in a high-volume environment, ensuring satisfaction and repeat business.
  • Operated cash register efficiently, handling transactions accurately and maintaining balanced drawers.
  • Collaborated with team members to maintain clean and organized workstations, adhering to health and safety standards.
  • Assisted in training new crew members on operational procedures and best practices for efficiency.
  • Implemented improvements in food preparation processes, enhancing the speed of service during peak hours.
  • Worked front counter, drive-thru and other areas.
  • Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
  • Worked well with teammates and accepted coaching from the management team.

Education

High School Diploma -

Eau Gallie High School
Melbourne, FL
05.2019

Skills

  • Service excellence
  • Organizational time strategies
  • Effective communication
  • Experienced in software usage
  • Team leadership
  • Food safety management
  • Cleaning and sanitizing
  • Customer service and assistance
  • Inspection skills
  • Maintaining equipment

Timeline

Food Service Specialist

SpaceX
07.2023 - 04.2025

Sterile Processing Technician

Miami Valley Hospital South
11.2021 - 04.2023

Shift Supervisor

Starbucks
11.2020 - 04.2023

Barista

Scooter's Coffee
11.2019 - 08.2020

Crew Member

McDonald's
02.2019 - 08.2019

High School Diploma -

Eau Gallie High School

Similar Profiles

CREATE PROFILE