Michelle Forino
Forked River
Summary
Dedicated professional with 20+ years of experience supporting executive leadership, managing office operations, maintaining complex records, and ensuring compliance with policies and procedures. Known for extensive experience in legislative support and constituent services, as well as time management skills. Brings strong organizational skills, professionalism, and public-facing communication, well-suited for a government or executive administrative role.
Overview
6
6
years of professional experience
Work History
Legislative Aide
State of New Jersey - Legislature
Bayville
10.2022 - Current
- Manage scheduling and logistics for legislative appointments and meetings to boost efficiency.
- Prepare briefing materials for legislators prior to committee meetings, or floor sessions.
- Maintain databases of constituent inquiries and legislative updates for accurate record-keeping.
- Manage and address incoming requests from constituents regarding assistance with state agency issues in a timely manner.
- Provide guidance and training to interns, ensuring compliance with deadlines and standards.
- Handle phone calls, visitors, and professional correspondence for multiple legislators.
- Organize constituent mailings regarding important legislative topics, or upcoming votes.
- Sort and manage email communications for all legislators' accounts.
- Prepare materials for, and attend, community outreach events, fostering strong relationships between the legislators and constituents.
Executive Administrative Assistant
Plumsted Municipal Utilities Authority
New Egypt
08.2019 - 03.2022
- Provided comprehensive secretarial support to executive staff, including correspondence and report preparation.
- Processed accounts payable and receivable transactions accurately within established deadlines.
- Developed filing systems for confidential personnel records and business documentation, ensuring compliance with policies.
- Managed Township Solid Waste and Wastewater accounts, overseeing billing cycles and payment processing.
- Addressed customer inquiries, resolved issues, and delivered exceptional service.
- Cultivated strong relationships between Authority and external contractors to enhance communication and problem resolution.
Education
Bachelor of Arts - History/Elementary Education
Georgian Court College
Lakewood, NJ12-1989
Skills
- Constituent services
- Database management
- Workflow optimization
- Conflict resolution
- Time management
- Detail-oriented
- Event coordination
- Scheduling and executive support
- Policy and procedure compliance
Timeline
Legislative Aide
State of New Jersey - Legislature
10.2022 - Current
Executive Administrative Assistant
Plumsted Municipal Utilities Authority
08.2019 - 03.2022
Bachelor of Arts - History/Elementary Education
Georgian Court College