Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
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Michelle Franck

Celina

Summary

Dynamic professional with a proven track record at Bob Evans Restaurant, excelling in customer service and effective teamwork. Recognized for enhancing operational efficiency through strategic planning and problem-solving. Skilled in documentation and recordkeeping, consistently ensuring compliance and quality standards while fostering a collaborative work environment.

Professional with strong background in leading and organizing activities. Skilled in team collaboration, adaptable to changing needs, and results-driven. Expertise in planning, facilitating, and ensuring engaging experiences. Known for effective communication, reliability, and fostering positive environment.

Overview

8
8
years of professional experience

Work History

Activity Leader

Otterbein
04.2024 - Current
  • Built relationships with community partners to enhance program offerings through collaborations and resource-sharing initiatives.
  • Served as an ambassador of the organization during off-site events, representing its values while networking with potential partners.
  • Maintained accurate records of attendance, accidents or incidents, ensuring regulatory compliance at all times.
  • Mentored junior staff members, fostering teamwork and professional growth within the organization.
  • Ensured timely setup of equipment and spaces, facilitating smooth transitions between daily activities.
  • Assisted in marketing efforts by creating promotional materials showcasing the Activity Leader program''s benefits.
  • Contributed to budget planning processes by providing insight into necessary resources for successful program execution.
  • Ensured accurate care plans, assessments and MDS for state inspection.

Plastic Injection Molding Machine Operator

Crown Equipment
03.2023 - 04.2024
  • Maintained high product quality with thorough inspections and routine maintenance of injection molding machines.
  • Consistently met or exceeded production targets by efficiently operating plastic injection molding machines according to established procedures.
  • Adapted quickly to new technologies introduced into the workplace, demonstrating proficiency in utilizing these tools for enhanced job performance.
  • Minimized defects in finished products through close attention to detail during the molding process and prompt identification of potential issues.
  • Reduced material waste by closely monitoring raw materials during the injection molding process.
  • Contributed to a safe work environment by strictly adhering to safety protocols and procedures within the workstation area.
  • Maintained accurate records of machine settings, production data, and quality reports for future reference and analysis.

Warehouse Forklift Operator

Danone NA
10.2018 - 03.2022
  • Wrapped pallets in plastic wrap and attached merchandise tags to prepare for shipping.
  • Built pallets and loads for partial and mixed pallets, wrapped finished pallets and staged pallets and loads into truck when ready for shipment.
  • Worked with racking systems and loaded or unloaded pallets, pulling and placing pallets on or off of vertical product racking systems and trucks, maximizing storage by stacking products vertically.
  • Received products using frequency scanners, unloaded shipments from trucks and fulfilled and organized orders to streamline customer delivery processes.
  • Contributed to the reduction of workplace accidents by adhering to strict safety protocols during all forklift operations.
  • Participated in regular safety meetings, staying up-to-date on best practices in regards to safe and efficient operation of a warehouse forklift.
  • Expedited shipment processes by accurately pulling orders from inventory shelves using a forklift following pick tickets specifications.

Shift Manager

Bob Evans Restaurant
09.2017 - 11.2019
  • Handled escalated customer issues effectively, demonstrating strong problem-solving skills while upholding company values and standards.
  • Trained new employees on company policies, procedures, and job responsibilities, ensuring seamless integration into the team.
  • Trained and mentored new employees to maximize team performance.
  • Improved overall team performance by effectively delegating tasks and providing clear instructions.
  • Kept employees operating productively and working on task to meet business and customer needs.
  • Tracked receipts, employee hours, and inventory movements.
  • Managed employee schedules to ensure adequate coverage during peak hours, resulting in a smoother workflow.
  • Played an essential role in achieving store goals through strategic planning alongside upper management during regular meetings.

Education

No Degree - Business

Wright State University, Lake Campus
Celina, OH
05-2029

GED -

Coldwater High School
Coldwater, OH
10-1998

Skills

  • Effective teamwork
  • Activity organization
  • Safety awareness
  • Safety
  • Activity planning
  • Event organization
  • Customer service
  • Office administration
  • Documentation skills
  • Recordkeeping skills
  • Schedule management
  • Calendar management
  • Teamwork and collaboration
  • Time management
  • Attention to detail
  • Problem-solving abilities
  • Multitasking
  • Reliability
  • Organizational skills
  • Documentation and recordkeeping

Accomplishments

Achieved partner/employee of the month from 200+ employees 2 separate times by Otterbein. Recognized multiple times by administration and corporate for no violations during several state inspections.

Timeline

Activity Leader

Otterbein
04.2024 - Current

Plastic Injection Molding Machine Operator

Crown Equipment
03.2023 - 04.2024

Warehouse Forklift Operator

Danone NA
10.2018 - 03.2022

Shift Manager

Bob Evans Restaurant
09.2017 - 11.2019

No Degree - Business

Wright State University, Lake Campus

GED -

Coldwater High School

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Michelle Franck