Michelle Franklin
Tampa,FL
Summary
Insightful Manager with experience directing and improving operations through effective employee motivational strategies and strong policy enforcement. Proficient in best practices, market trends and regulatory requirements of industry operations. Talented leader with analytical approach to business planning and day-to-day problem-solving. Collaborative leader partners with coworkers to promote engaged, empowering work culture. Documented strengths in building and maintaining relationships with diverse range of stakeholders in dynamic, fast-paced settings.
Overview
16
16
years of professional experience
1
1
Certification
Work History
Manager: Cardiothoracic Intensive Care Unit, Intermediate Care Unit, Telemetry
HCA Healthcare
01.2023 - Current
- Leading over one hundred direct reports
- Collaborating with multidisciplinary teams to research, develop, and implement new policies and protocols throughout the hospital, division and cooperate level
- Building, growing and driving teamwork approach in achieving company mission vision and values
- Exceling in leadership ability to improve employee engagement and patient experience through strategic approaches at investigating data through a multitude of platforms
- Creative problem solving and implementation of successful strategies for driving improvement.
Clinical Resources
Aya Healthcare
01.2021 - 01.2023
- Contract travel nurse all ICU’s ER and CVICU specific
- All states in crisis or compact states.
Leadership management research development/ Registered Nurse
Tampa General Hospital
01.2019 - 01.2021
- All critical care nurse responsibilities for Cardiothoracic Intensive Care Unit, including all cardio and pulmonary assistive devices including ECMO, IAPB, VADS, Impella, Centramag
- Leadership responsibilities for new training, education for current employees
- Management and collaboration with Cardiothoracic Surgeons, Pulmonary critical care physician team and all administration in development of ECMO program and collaboration with rehab facilities in continued care and education.
Management Clinical Resources/Registered Nurse
Tampa General Hospital
01.2019 - 01.2020
- Resource leadership and management of medical and ancillary staff for patient care, continued education and staffing needs
- Floats to all ICU’s throughout hospital, ER, and step down units
- ICU Resource Nurse for IV’s, and all advanced critical care devices including CRRT, IABP, Impella, VAD’s, EVD’s
- Relief for Rapid Response Team as needed
- Leadership skills, Resource management.
Charge Nurse/ Registered Nurse
Advent Health Tampa
01.2018 - 01.2019
- Relief charge nurse
- All responsibilities of open hearts, balloon pumps, CRRT, ECMO, ECOS, Swanns, Cardiac arrest, hypothermia and all other critical care training and responsibilities.
Manager Clinical Operations / Registered Nurse
Tampa Bay Surgery Center
01.2016 - 01.2019
- Manager for Pediatric Anesthesiologist and five other pediatric surgeons including but not limited to ENT, Urology, and Plastics
- Responsible for all Anesthesia airway support, collaboration with OR director and board of directors for scheduling, staffing, leadership, and daily operations
- Work with multiple physicians as a circulating nurse
- Work closely with pediatric anesthesiologist
- Pediatric Airway assist
- Advanced pediatric and adult IV skills
- Leadership management.
Charge nurse /Registered Nurse
Tampa General Hospital
01.2015 - 01.2017
- Leadership and management training and certification for emergency medicine, advanced trauma certification, advanced airway and neonatal training and certification
- Responsible for staffing, education and training
- Management responsibilities in the trauma bay, pediatrics and ambulance services
- Charge nurse for pediatrics, ambulance communication, patient acuity and placement along with staffing responsibilities
- Pediatric and adult Trauma nurse
- Advanced airway and IV skills
- TRN Committees, All other skills and responsibilities of Level one ER trauma nurse.
Registered Nurse
Lakeland Surgical Diagnostic Center
01.2014 - 01.2015
- Duties, responsibilities interpersonal interactions with medical sales reps, Surgeons and ancillary staff.
Registered Nurse
Lakeland Regional Medical Center
01.2012 - 01.2014
- Trauma and Neuro ICU critical care trained and efficient
- Advanced knowledge in hemodynamics and managing critically ill patients suffering multi system organ damage and failure
- EVD advanced skills, Trauma advanced training, stroke advanced training.
Office Manager
Plant City Pediatrics
01.2009 - 01.2012
- Medical office manager for largest pediatric clinic in central Florida
- Responsible for all medical staffing, supply management, patient and family scheduling
- Management of meeting schedules and medical sales.
Education
BSN -
University of South Florida
Tampa, FL01.2019
EMT certificate program -
Hillsborough Community College
Plant City, FLSkills
- Team Leadership
- Time Management
- Verbal and written communication
- Complex Problem-Solving
- Staff Training and Development
- Staff Management
- Strategic Planning
- Operations Management
- Project Management
- Cross-Functional Teamwork
- Customer Relationship Management (CRM)
- Performance Management
- Policy Implementation
- Staff Development
- Schedule Preparation
- Workforce Management
- Performance Evaluations
- Budget Control
- Business Development
- Key Performance Indicators
- Financial Management
- Expectation setting
- Teamwork and Collaboration
- Customer Service
Certification
- BLS certified
- AMCCC Certified
- PALS certified
- NRP Certified
- ACLS certified
- Emergency Medical Technician
- ATCN Certified
- TNC Certified
- Advanced Airway Certification
Volunteercommunityservice
On field EMT for minor football league
Medicallicensure
Compact License Registered Nurse
National Registry EMT
Timeline
Manager: Cardiothoracic Intensive Care Unit, Intermediate Care Unit, Telemetry
HCA Healthcare
01.2023 - Current
Clinical Resources
Aya Healthcare
01.2021 - 01.2023
Leadership management research development/ Registered Nurse
Tampa General Hospital
01.2019 - 01.2021
Management Clinical Resources/Registered Nurse
Tampa General Hospital
01.2019 - 01.2020
Charge Nurse/ Registered Nurse
Advent Health Tampa
01.2018 - 01.2019
Manager Clinical Operations / Registered Nurse
Tampa Bay Surgery Center
01.2016 - 01.2019
Charge nurse /Registered Nurse
Tampa General Hospital
01.2015 - 01.2017
Registered Nurse
Lakeland Surgical Diagnostic Center
01.2014 - 01.2015
Registered Nurse
Lakeland Regional Medical Center
01.2012 - 01.2014
Office Manager
Plant City Pediatrics
01.2009 - 01.2012
BSN -
University of South Florida
EMT certificate program -
Hillsborough Community College