Michelle Fredenberg
Harrisburg,NC
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
33
33
years of professional experience
Work History
Teacher's Assistant
Stepping Stones Preschool
10.2020 - Current
- Supported student learning objectives through personalized and small group assistance.
- Collaborated with teachers for lesson preparation by collecting materials and setting up equipment for up to 80 students.
- Incorporated Dr. Seuss Day into established Week of the Young Child activities.
Preschool Teacher
Grace Church Preschool
09.2012 - 03.2020
- Developed strong relationships with parents and caregivers, providing regular updates on their child's progress and addressing any concerns proactively.
- Designed creative lesson plans that incorporated hands-on activities and interactive learning experiences to foster curiosity and engagement in young learners.
- Began school wide Dr. Seuss Day through celebrating his birthday, Cat in the Hat dress up, and favorite early reader books.
Sales Reporting and Compensation Manager
Baker & Taylor
10.2003 - 05.2005
- Ensured compliance with federal and state wage regulations, reducing potential legal issues related to pay practices.
- Streamlined the annual merit increase process, resulting in more efficient distribution of funds across all departments.
- Managed monthly, quarterly and annual payouts for merit rewards, sales commissions and bonus programs.
- Provided accurate and timely retail reports for Domestic and International customers and National accounts.
Senior Sales Analyst
Baker & Taylor
07.2002 - 10.2003
- Enhanced customer satisfaction by providing detailed product knowledge and prompt issue resolution.
- Optimized pricing structures to remain competitive within the industry while maximizing profit margins.
- Negotiated favorable contract terms with clients, solidifying long-term business relationships built on trust and mutual benefit.
- Developed comprehensive reports illustrating key performance metrics to inform senior management's strategic planning initiatives.
Customized Library Services Analyst
Baker & Taylor
07.2001 - 06.2002
- Improved internal knowledge sharing by developing comprehensive documentation outlining standard operating procedures for various tasks.
- Conducted workplace compliance training to reduce liability risks and operate effectively.
- Streamlined reporting procedures by creating user-friendly dashboards for easy access to key performance indicators.
- Compiled profitability studies and pricing recommendations for sales staff and senior management.
Senior Analyst
Mergent/FIS
12.1998 - 07.2001
- Cultivated a deep understanding of fixed income products and market dynamics, enabling informed decision making.
- Conducted research to answer questions and handle issues using multiple systems and resources.
- Prepared weekly 60+ page Fixed Income publication using SEC filings of corporate debt information and Moody's ratings.
- Maintained corporate dept information database for use in monthly bond publication.
Operations Coordinator/Area Manager
Carowinds
02.1992 - 08.1998
- Conducted training sessions to educate employees on best practices and procedures to increase profitability.
- Enhanced guest experience by implementing streamlined processes for ride operation and queue management.
- Managed daily operations, maintaining a well-organized and efficient theme park environment.
- Facilitated team-building exercises among staff members, promoting cohesion within a diverse workforce.
- Provided exceptional customer service by addressing guest inquiries promptly, professionally, and courteously.
- Maintained payroll information by calculating, collecting, and entering data.
Education
Bachelor of Arts - Psychology
University of North Carolina At Charlotte
Charlotte, NCSkills
- Classroom Management
- Materials Preparation
- Student Engagement
- Class coordination
- Guest Relations Management
- Customer Service
Timeline
Teacher's Assistant
Stepping Stones Preschool
10.2020 - Current
Preschool Teacher
Grace Church Preschool
09.2012 - 03.2020
Sales Reporting and Compensation Manager
Baker & Taylor
10.2003 - 05.2005
Senior Sales Analyst
Baker & Taylor
07.2002 - 10.2003
Customized Library Services Analyst
Baker & Taylor
07.2001 - 06.2002
Senior Analyst
Mergent/FIS
12.1998 - 07.2001
Operations Coordinator/Area Manager
Carowinds
02.1992 - 08.1998
Bachelor of Arts - Psychology
University of North Carolina At Charlotte
Similar Profiles
MaryAnn CoreyMaryAnn Corey
Assistant Preschool Teacher at Stepping Stones Preschool / Five Stones ChurchAssistant Preschool Teacher at Stepping Stones Preschool / Five Stones Church
Candice RodeCandice Rode
Preschool Teacher at Stepping Stones PreschoolPreschool Teacher at Stepping Stones Preschool
Kezia StevensKezia Stevens
Assistant Director at Stepping Stones PreschoolAssistant Director at Stepping Stones Preschool