Michelle Frye
Webster,MN
Summary
Dedicated Home Health Aide skilled in supporting clients with professional communication and superior organization skills. Advanced knowledge of clerical functions, project support, schedule management and customer service. Quick learner accomplished in solving problems through critical thinking and handling conflicting priorities with concise time management.
Compassionate professional focused on helping clients maintain personal hygiene and assisting with activities of daily living. Skilled in preparing meals, maintaining organized living spaces and documenting behaviors. Committed to emotional and social support to promote overall wellness.
Overview
15
15
years of professional experience
2012
2012
years of post-secondary education
Work History
Home Health Aide
Praha Village
New Prague, Minnesota
08.2023 - Current
- Provided compassionate care to elderly residents in accordance with individualized care plans.
- Assisted residents with daily living activities, including bathing, dressing, and grooming.
- Monitored and documented residents' vital signs and health changes for nursing staff.
- Ensured a safe and clean environment by maintaining hygiene standards in resident areas.
- Trained new aides on proper caregiving techniques and safety protocols in the facility.
- Supported mobility of residents through safe transfer techniques and assistive devices.
- Cared for patients by assisting with personal hygiene tasks and completing basic household chores.
- Changed bed linens and maintained a clean living environment for the client's safety.
- Assisted clients with bathing, dressing, and incontinence care.
- Helped clients stay happy and healthy by providing mental and emotional support.
- Helped clients move in bed, stand or walk using proper body mechanics techniques.
- Followed HIPAA regulations to maintain confidentiality of sensitive patient information.
- Improved patient outlook and daily living through compassionate care.
- Reported any changes in the client's physical or emotional condition to supervisor immediately.
- Monitored vital signs such as temperature, pulse rate, blood pressure .
- Encouraged independence by teaching self-care skills such as grooming and hygiene habits.
- Assisted in ambulation and exercise routines for clients.
- Documented care provided and submitted notes to supervisor.
- Answered patient calls promptly, providing assistance or referring them to appropriate personnel when needed.
Sales Floor Coordinator
Home goods
Lakeville, Minnesota
09.2020 - 08.2023
- Coordinated daily sales floor operations to enhance customer shopping experience.
- Trained staff on product knowledge and effective merchandising techniques.
- Managed inventory levels and facilitated restocking of merchandise on the sales floor.
- Organized promotional displays to highlight seasonal products and increase visibility.
- Collaborated with management to implement sales strategies and improve performance.
- Monitored cleanliness and organization of the sales area to maintain store standards.
- Organized promotional displays to highlight featured items and draw attention to seasonal specials.
- Provided customer service by addressing customer inquiries and resolving complaints.
- Trained new sales staff on product knowledge, sales techniques, and company policies.
Sales Associate
Macys Department Store
Burnsville, Minnesota
01.2011 - 01.2015
- Assisted customers in locating products throughout the store.
- Processed returns and exchanges following store policies and procedures.
- Educated customers about promotions and loyalty programs effectively.
- Handled inventory management tasks, including restocking shelves regularly.
- Resolved customer inquiries and concerns with professionalism and care.
- Helped customers find specific products, answered questions, and offered product advice.
- Greeted customers and provided exceptional customer service.
- Performed cashier duties such as accepting payments, issuing receipts and counting money back change.
Education
Michelle Frye
Lakeville, MinnesotaSkills
- Vital sign monitoring
- Personal hygiene assistance
- Care plan implementation
- Patient mobility support
- Medication administration
- Time management
- Behavioral support
- Dressing assistance
- Bedside care
- Patient care
- Medical charting
- Recording vital signs
- Toileting assistance
- Compassionate client care
- Behavior redirection
- Dementia support
- Personal care services
- Bathing assistance
Timeline
Home Health Aide
Praha Village
08.2023 - Current
Sales Floor Coordinator
Home goods
09.2020 - 08.2023
Sales Associate
Macys Department Store
01.2011 - 01.2015
Michelle Frye