Summary
Overview
Work History
Education
Skills
Affiliations
Accomplishments
Timeline
Generic

Michelle Fuller

Tallahassee

Summary

Dynamic, high energy, results oriented leader with an outstanding career history and a passion for people. Well versed in assessing sales performance and solving for gaps through analysis, building strategy and ensuring execution through follow up and validation. Talented trainer, problem solver and planner. Well-organized and proactive professional with strong communication skills and positive growth mindset.

Overview

12
12
years of professional experience

Work History

Store Manager

Starbucks
01.2024 - Current
  • Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
  • Coached sales associates in product specifications, sales incentives, and selling techniques, significantly increasing customer satisfaction ratings.
  • Promoted team collaboration, performance, and efficiency by fostering healthy environments focused on mutual success.

Director

Best Buy
08.2020 - 01.2024
  • Created a wold-class employee and customer environment through acquiring talent, training and development with a focus on diversity and inclusion in the workplace.
  • Delivered leading results in an omni-channel environment focusing on customer loyalty, sales proficiency, labor management, staffing levels, and process management including inventory and merchandising excellence.
  • Flawless execution of a multi-unit model including communication, deployment of resources, leadership development, maximizing top and bottom line growth.

Multi-Unit Leader

Victoria's Secret & PINK
05.2017 - 08.2020
  • Managed multi-city locations in Florida and Georgia.
  • Recognized for top performances in revenue growth, customer loyalty, turnover, shrink and talent development.
  • Angels of Excellence Winner 2018.

Multi-Unit Manager

Sephora USA
11.2015 - 05.2017
  • Ensured flawless execution of all areas of the business including Client experience, employee culture and values, and operational excellence while driving profiability.
  • Delivered #1 Sales performance in Region 2016 through talent development and focus on the customer experience. Thirteen internal associates promoted to elevated roles within the locations.
  • Planned and executed networking and hiring events for the Arizona Market.
  • Awarded Sephora's Idea Central Award for Innovation in Networking 2016.
  • Awarded Sephora Flame Award for Values and Inclusivity.

Multi-Unit Manager

Bath & Body Works
03.2013 - 11.2015
  • Leader in Sales and Customer Conversion for 2013 and 2014.
  • Awarded Top Award for Outstanding Sales 2014
  • Talent Acquisition Leader and Manager Trainer for Region.

Education

Some College (No Degree) - Accounting And Business Management

Northern Arizona University
Flagstaff, AZ

Associate of Arts - Human Resources Development

Pima Community College
Tucson, AZ
05.2023

Skills

  • Business Development
  • Operations Management
  • Talent Recruitment
  • Personnel Development
  • Performance Management
  • Culture Development
  • Community Outreach
  • Work Planning and Prioritization
  • Outstanding Communication Skills

Affiliations

  • Member, SHRM

Accomplishments

  • Starbucks Community Champion - H1 2025
  • Best Buy Peer MVP, 2022
  • Victoria's Secret Angels of Excellence Platinum, 2018
  • Sephora Flame Award, 2016


Timeline

Store Manager

Starbucks
01.2024 - Current

Director

Best Buy
08.2020 - 01.2024

Multi-Unit Leader

Victoria's Secret & PINK
05.2017 - 08.2020

Multi-Unit Manager

Sephora USA
11.2015 - 05.2017

Multi-Unit Manager

Bath & Body Works
03.2013 - 11.2015

Some College (No Degree) - Accounting And Business Management

Northern Arizona University

Associate of Arts - Human Resources Development

Pima Community College

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