Michelle Fulton
Conway,MO
Summary
Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience. Committed job seeker with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand. Wellness-focused Animal Caretaker with full complement of skills in feeding, grooming and exercising animals. Talented in delivering routine care and specific treatments meeting animals' needs. Organized in maintaining schedules and staying on top of daily checklists. Organized and motivated employee eager to apply time management and organizational skills in various environments. Seeking entry-level opportunities to expand skills while facilitating company growth.
Overview
15
15
years of professional experience
1
1
Certification
Work History
Stable Attendant
Disneyland Resort
Anaheim, CA
06.2010 - 10.2015
- Trained new workers on safety and ranch procedures.
- Provided water, food, vaccinations and healthcare for approximately [Number] livestock.
- Maintained cleanliness of stables by sweeping floors, cleaning windows, walls, doors.
- Checked hay bales for freshness prior to feeding or distributing among stalls.
- Performed minor repairs when needed such as mending broken boards or replacing hinges.
- Closely monitored and recorded behavior and health of horses and livestock.
- Cleaned and maintained horse stalls, replaced bedding, and swept floors daily.
- Exercised horses by leading them on walks and trots around the stable grounds.
- Mixed feed, additives and medicines in prescribed portions.
- Organized tack rooms to maintain a safe environment for riders and equines alike.
- Monitored horses' health by observing their physical condition and behavior changes.
- Monitored livestock health and informed ranch manager of issues.
- Maintained equipment with preventive maintenance and repairs.
- Reported any significant behavioral changes observed in the equines to supervisors immediately.
- Monitored grounds and reported damage or issues to supervisor before making repairs.
- Cleaned stalls, pens and equipment using water hoses or pumps.
- Fed and watered livestock and monitored food and water supplies.
- Followed safety protocols when operating tools and equipment.
- Groomed horses daily, including brushing coats, manes, tails and hooves.
- Cared for livestock and monitored health and living spaces.
- Provided feedings for horses in accordance with dietary instructions from veterinarians.
- Transported horses in trailers for competitions or shows following all safety regulations.
- Administered medications and vaccinations or arranged for veterinarians to provide extensive treatment.
- Maintained updated knowledge through continuing education and advanced training.
Kennel Attendant
Blue Cross Vet hospital
Signal Hill, CA
01.2009 - 06.2010
- Removed waste from kennels, runs and exercise areas and placed in trash receptacles or in-ground septic systems.
- Provided tender loving care to all animals in the facility.
- Observed animals for signs of illness or injury and reported findings to supervisor immediately.
- Walked and exercised dogs during owner absences.
- Maintained cleanliness of work areas including grooming stations, office space, storage areas.
- Followed consistent safety procedures, maintained visible animal identification and checked tags to minimize care errors.
- Administered medications and vaccinations as prescribed by veterinarians.
- Explained lodging, grooming and care services to pet owners and cross-sold specialty products.
- Followed safety protocols when handling large or aggressive animals.
- Cleaned and sanitized kennels, cages, runs, and play yards.
- Prepared food to meet needs of animals under care with appropriate meals.
- Emptied litter boxes, refilled with fresh litter and cleaned animal bedding.
- Responded promptly to customer inquiries related to pet health or behavior issues.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Treated superficial wounds and called in veterinarian assistance for more complex concerns.
- Performed basic grooming services such as brushing fur coats and trimming nails.
- Assisted grooming staff with nail clipping, blow-drying and combing during peak hours and holidays.
- Provided daily exercise for pets in accordance with their owners' instructions.
- Calculated payments by keeping accurate daily log of time spent with dogs, detailing activities and services provided.
- Bathed and groomed pets using gentle techniques.
- Greeted clients upon arrival at the facility and provided tours when necessary.
- Scheduled appointments for pet owners with veterinarians or groomers as needed.
- Reviewed pet records from daily visits and appointments, entering important data into system.
- Recorded detailed information regarding each animal's behavior while in care.
- Kept dogs safe by remaining alert to environmental conditions and nearby animals.
- Refilled shampoo bottles, sanitized clippers, combs and brushes and placed clean towels at each station following shift completion.
- Monitored safety of every animal to prevent injuries from other animals or environmental hazards.
- Supported animal health by keeping areas clean, neat and properly sanitized.
- Promoted optimal animal health by feeding and watering on regular schedule.
- Followed precise feeding instructions and schedules for animals under care.
- Controlled pests within the facility using approved methods such as traps and sprays.
- Assisted customers with selecting appropriate pet food and other supplies.
- Walked animals outside to avoid accidents in play areas or bedding.
- Cleaned and maintained kennels, holding areas and surgical rooms.
- Created consistent workflows by assisting with washing, drying and folding duties.
- Attended to sick or injured animals by securing veterinary care and notifying owners quickly of pet's condition.
- Monitored health of animals on a daily basis and reported any changes or concerns to supervisor.
- Adhered to established policies regarding animal intake and release procedures.
- Walked dogs while enforcing good behavior and manners.
- Ensured proper feeding of all animals in the facility according to established guidelines.
- Scheduled grooming and veterinary appointments for animals.
- Cleaned cages in accordance with health code requirements to ensure sanitary environment for animals.
- Fed and watered animals in care, following special diets and regular medication administration schedules.
- Played with dogs and cats to maintain socialization and reduce stress.
- Exercised animals to maintain physical and mental health.
- Stayed on top of laundry, sweeping and disinfection protocols.
Dog Bather
PetSmart
Buena Park, CA
06.2008 - 02.2009
- Greeted customers warmly upon arrival.
- Inspected tools and equipment before use to ensure they are safe for use on animals.
- Performed dog brushing services including dematting and flea treatments.
- Toweled off pets after baths to remove excess water from fur coat.
- Monitored animals during group play sessions for signs of aggressive or fearful behavior.
- Ensured safety protocols were followed throughout the grooming process.
- Cleaned and sanitized equipment and surfaces to protect animal and staff health.
- Educated customers on proper care techniques for their pets.
- Provided nail trims and ear cleaning as requested by the customer.
- Applied flea treatments as instructed by the owner.
- Maintained cleanliness of the facility at all times.
- Cleaned and disinfected kennels and common areas to reduce spread of illness from infected animals.
- Calculated payments by keeping accurate daily log of time spent with dogs, detailing activities and services provided.
- Delivered excellent service to pet owners to drive repeat business.
- Reviewed pet records from daily visits and appointments, entering important data into system.
- Maintained a friendly atmosphere in order to provide a comfortable experience for both customers and their pets.
- Removed waste from kennels, runs and exercise areas and placed in trash receptacles or in-ground septic systems.
- Created consistent workflows by assisting with washing, drying and folding duties.
- Cared for pets during owners' absences.
- Provided advice on proper maintenance of pet's coat between groomings.
- Evaluated customer's instructions for grooming their pet accurately.
- Scheduled grooming and veterinary appointments for animals.
- Explained lodging, grooming and care services to pet owners and cross-sold specialty products.
- Kept dogs safe by remaining alert to environmental conditions and nearby animals.
- Brushed out mats from fur coats using proper techniques.
- Supported animal health by keeping areas clean, neat and properly sanitized.
- Bathed and groomed pets using gentle techniques.
- Bathed approximately 18 animals per 8 -hour shift.
- Scrubbed, shampooed, and conditioned dogs of all sizes and breeds.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Notified owners when an issue was found with their pet's health or condition during a grooming session.
- Checked for any skin issues such as sores, cuts, or ticks on the animal's body prior to bathing them.
- Kept records of services provided to each pet in order to ensure accuracy in billing customers.
- Developed long-term relationships with clients and bonded with animals through regular contact.
- Refilled shampoo bottles, sanitized clippers, combs and brushes and placed clean towels at each station following shift completion.
- Assisted in bathing dogs that were difficult to handle or had special needs.
- Monitored animals for signs of distress or discomfort during bath time.
- Completed day-to-day duties accurately and efficiently.
- Cleaned and sanitized tubs, tools, and equipment after each use.
- Modified existing software systems to enhance performance and add new features.
- Maintained schedule of class assignments to meet deadlines.
- Understood and followed oral and written directions.
- Recognized by management for providing exceptional customer service.
- Exceeded customer satisfaction by finding creative solutions to problems.
- Achieved cost-savings by developing functional solutions to problems.
- Worked with cross-functional teams to achieve goals.
- Provided excellent service and attention to customers when face-to-face or through phone conversations.
- Planned and completed group projects, working smoothly with others.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
- Prioritized and organized tasks to efficiently accomplish service goals.
Animal Handler
Knotts Berry Farm
Buena Park, CA
10.2000 - 10.2008
- Administered medications to animals.
- Trained animals on basic commands and behaviors using positive reinforcement techniques.
- Managed inventory levels of food supplies needed for the various types of animals in the facility.
- Cleaned enclosures, cages, pens, and other areas used by animals.
- Monitored animal interactions with other species to ensure proper socialization techniques were used.
- Administered medication and vaccinations according to veterinarian instructions.
- Adhered to pet care plans, medication requirements and dietary restrictions as part of quality care.
- Cleaned and sanitized equipment and surfaces to protect animal and staff health.
- Followed precise feeding instructions and schedules for animals under care.
- Scheduled grooming and veterinary appointments for animals.
- Performed routine inspections of equipment used in handling animals to identify any potential hazards or malfunctions.
- Provided daily care and maintenance for a variety of animals, including feeding, grooming, and exercising.
- Ensured safety protocols were followed when handling animals to minimize risk of injury or infection.
- Educated visitors about the importance of responsible pet ownership through guided tours or presentations.
- Developed enrichment activities for animals such as providing toys, puzzles, climbing structures.
- Organized educational programs about animal conservation and protection efforts.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Monitored safety of every animal to prevent injuries from other animals or environmental hazards.
- Prepared food to meet needs of animals under care with appropriate meals.
- Instructed volunteers on proper procedures for interacting with and caring for animals.
- Set boundaries through disciplinary teaching and treat training.
- Participated in research projects focused on understanding animal behavior or developing new methods for animal care.
- Followed consistent safety procedures, maintained visible animal identification and checked tags to minimize care errors.
- Responded quickly to emergency situations involving injured or distressed animals.
- Maintained records of animal health and behavior observations.
- Bathed and groomed pets using gentle techniques.
- Administered medications as prescribed by veterinarians to ensure optimal health status of animals.
- Communicated effectively with colleagues regarding the care and maintenance of all animals in the facility.
- Adhered to all local laws related to keeping exotic pets or wild species.
- Assisted in the capture and transport of wildlife for relocation purposes.
- Fed and watered animals in care, following special diets and regular medication administration schedules.
- Stayed on top of laundry, sweeping and disinfection protocols.
- Promoted optimal animal health by feeding and watering on regular schedule.
- Displayed strong telephone etiquette, effectively handling difficult calls.
- Provided excellent service and attention to customers when face-to-face or through phone conversations.
- Approached customers and engaged in conversation through use of effective interpersonal and people skills.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
Education
High School Diploma -
Polaris High School
Anaheim, CA09-2001
Some College (No Degree) - Horse Ranch Management
Mt San Antonio College
Walnut, CASkills
- Breeding
- Equipment Maintenance and Repair
- Hoof Care
- Hand Tools
- Safety Techniques
- Livestock Care
- Horse Grooming
- Livestock Management
- Safety Practices
- Heavy Machinery
- Performing Preventive Maintenance
- Guest Services
- Caring for Livestock
- Team Player
- Worker Training
- Animal Care
- Scheduling
- Safety Procedures
- Livestock Operations
- Grounds Maintenance
- Teamwork
- Nutritious Feeding
- Medication Administration
- Meal Preparation
- Facilities Maintenance
- Animal Training
- Weight Charting
- Work Planning
- Progress Documentation
- Information Collection and Recording
- Decision-Making
- Customer Service
- Animal Behavior Education
- Physical Condition Monitoring
- Medication Documentation
- Teamwork and Collaboration
- Problem Identification
- Attention to Detail
- Animal Grooming
- Dependable and Responsible
- Critical Thinking
- Appointment Scheduling
- Honest and Dependable
- Animal Observations
- Customer Communication
- Work Prioritization
- Problem-Solving
- Materials Ordering
- Food Intake Monitoring
- Supply Maintenance
- Breeding Habits Explanation
- Supply Unloading and Storage
- Feeding and Watering
- Habitat Education
- Housekeeping Duties
- Equipment Disinfection
- Kennel Cleaning and Sanitizing Methods
- Safety Measures
- Product Ordering
- Breed and Species Knowledge
- Heavy Lifting
- Canine Anatomy Knowledge
- Grooming and Bathing
- Inventory Ordering
- Safety Precautions and Measures
- Hand-Eye Coordination
- Credit and Cash Payments
- Supply Replenishment
- Facility Policies and Procedures
- Relationship Building
Languages
English
Professional
Affiliations
I Breed and show Miniature horses Nationally .
Certification
- Certificate in Horse Ranch management
References
References available upon request.
Timeline
Stable Attendant
Disneyland Resort
06.2010 - 10.2015
Kennel Attendant
Blue Cross Vet hospital
01.2009 - 06.2010
Dog Bather
PetSmart
06.2008 - 02.2009
Animal Handler
Knotts Berry Farm
10.2000 - 10.2008
High School Diploma -
Polaris High School
Some College (No Degree) - Horse Ranch Management
Mt San Antonio College
- Certificate in Horse Ranch management
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