Summary
Overview
Work History
Education
Skills
Certification
Affiliations
Software
Work Availability
Timeline
Hi, I’m

Michelle Gable

Program Director
Cheyenne,WY
Michelle Gable

Summary

Talented Program Director skilled in handling administrative, operational and outreach program functions. Wears many hats to accomplish dynamic objectives. Ready to apply my experience to new professional challenges with service-oriented organization. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

38
years of professional experience
2

Certifications

Work History

Wyoming Primary Care Association

Program Director
01.2023 - Current

Job overview

    • Provided ongoing direction and leadership for program operations.
    • Developed and implemented program goals and objectives, establishing specific and measurable outcomes aligned with organization's overall mission.
    • Scheduled and supervised staff meetings to discuss new ideas and update participants on program details and milestones.
    • Monitored program performance to identify areas for improvement.
    • Collaborated with various teams to uncover issues, identify applicable solutions, and offer guidance.
    • Established program policies and procedures to comply with regulatory requirements.
    • Developed and implemented program evaluation systems to assess program impact.

Wyoming Primary Care Association

Training Manager
03.2022 - 01.2023

Job overview

    • Collaborated with other programs to align training programs with organizational goals and objectives.
    • Monitored and evaluated training performance to determine quality and cohesiveness.
    • Managed development of e-learning training materials and activities to enhance learning experiences.
    • Researched and obtained relevant course materials to achieve training objectives.
    • Collaborated with other departments to develop integrated branding and communication strategies.
    • Taught in-house employees strategies for successful internal and external communications.
    • Managed editorial calendars.

UCHealth

Project Lead
01.2019 - 03.2022

Job overview

    • Kept projects on schedule by managing deadlines and adjusting workflows.
    • Supervised multiple projects from project start through delivery by prioritizing needs and delegating assignments.
    • Managed competing demands and professionally adapted to frequent change, delays and unexpected events.
    • Developed and trained junior team members by leveraging industry experience to achieve optimal project strategy.
    • Maintained database and spreadsheets with accurate inventory and status.
    • Established rapport and engaged with stakeholders to build lasting professional relationships.
    • Built and maintained online forms management system including job requests, status checking, work flow, and end product ordering.

UCHealth

HIM Lead
07.2018 - 01.2019

Job overview

  • Upheld HIPAA regulations and standards for protecting patient information.
  • Performed regular quality and validation assessments on patient data to verify accuracy.
  • Used critical thinking to break down problems, evaluate solutions and make decisions.
  • Led team projects, demonstrated ability to work collaboratively and effectively.

UCHealth Yampa Valley Medical Center

Project Coordinator
12.2017 - 06.2018

Job overview

    • Supervised multiple projects from project start through delivery by prioritizing needs and delegating assignments.
    • Received and evaluated applications to look for missing and inaccurate information.
    • Enrolled providers and Medicaid, Medicare and private insurance plans.
    • Corrected, modified and upgraded software to improve performance.
    • Coordinated deployments of new software, feature updates and fixes.

Yampa Valley Medical Center

Revenue Integrity Specialist
05.2016 - 12.2017

Job overview

    • Trained new employees on chargemaster principles and company procedures.
    • Responded to department concerns and questions on daily basis.
    • Audited and corrected chargemaster for accuracy.
    • Produced and mailed monthly statements to customers and assisted with related requests for information and clarification.
    • Kept code master files accurate and up-to-date to expedite charge capture within EHR.

Yampa Valley Medical Center

Data Integrity Analyst
01.2016 - 05.2016

Job overview

    • Checked legacy systems for redundancies and performed merges, unmerges and other types of corrects to resolve issues.
    • Added, removed and updated permanent records.
    • Completed quality reviews for documentation methods.
    • Identified issues, analyzed information and provided solutions to problems.

Yampa Valley Medical Center

Intern
07.2015 - 09.2015

Job overview

    • Explored new technologies and approaches to streamline processes.
    • Gathered, organized and input information into digital database.
    • Developed effective improvement plans in alignment with goals and specifications.

Middle Park Medical Center

Intern
06.2015 - 07.2015

Job overview

    • Participated in workshops and presentations related to projects to gain knowledge.
    • Interacted with customers by phone, email, or in-person to provide information.
    • Prepared project presentations and reports to assist senior staff.
    • Developed and maintained relationships with key internal stakeholders.

IBM

Associate Marketing Manager
04.2001 - 02.2009

Job overview

    • Maintained documentation, detailing assignments, in-progress work and completed project milestones.
    • Used data analytics to track lead generation campaigns and improve quality.
    • Performed market segmentations, targeting and positioning for each product line.
    • Managed workflow between staff, coordinating documents, planning, and material distribution.
    • Devised content strategy to effectively engage target audiences.

Jeppesen - A Boeing Company

Intranet Manager
01.1995 - 04.2001

Job overview

  • Established team priorities, maintained schedules and monitored performance.
  • Defined clear targets and objectives and communicated to other team members.
  • Set aggressive targets for employees to drive company success and strengthen motivation.
  • Planned, created, tested and deployed system life cycle methodology to produce high quality systems to meet and exceed customer expectations.
  • Designed, implemented and monitored web pages, plugins and functionality for continuous improvement.

IAP, Inc.

Production Manager
05.1986 - 12.1994

Job overview

  • Interacted with authors and other internal customers to define job requirements and resolve content, production and scheduling issues.
  • Employed specialized layout and editing software to place text blocks, illustrations and other images or elements.
  • Recommended layout changes to make materials more accessible and improve presentation.
  • Communicated with vendors to secure supplies and drive on-time completion of document reproduction.
  • Researched latest industry trends and technologies, boosting knowledge and understanding of industrial production.
  • Evaluated employee performance and provided feedback and training as needed.
  • Created and oversaw production schedules and adjusted as needed to meet deadlines.

Education

Laramie County Community College
Cheyenne, WY

CPM Certification from Certified Public Manager Program
09.2023

University Overview

Western Governors University
Salt Lake City, UT

Bachelor of Science from Health Informatics
08.2015

University Overview

Skills

  • Program and Team Leadership
  • Strategic Planning
  • Partnership Development
  • Operational Efficiency and Improvement
  • Advanced Knowledge of Technology
  • Compliance Management
  • Policy and Procedure Improvement
  • Work Planning and Prioritization
  • Procedure Writing
  • Project Planning
  • Project Management
  • Microsoft Office Suite Expertise
  • Information Technology Management
  • Workflow Planning

Certification

  • Certified Public Manager (CPM), National CPM Consortium - September 2023
  • Registered Health Information Administrator (RHIA), AHIMA - September 2015

Affiliations

Affiliations
  • National Certified Public Manager Consortium
  • American Health Information Management Association (AHIMA)
  • Project Management Institute (PMI)
  • Leadership Cheyenne (Greater Cheyenne Chamber of Commerce)

Software

Microsoft Office (Advanced)

Microsoft Teams (Advanced)

Zoom

Adobe Creative Suite (Illustrator, Photoshop, etc)

WordPress website development

Squarespace website development

WebEx meeting and conference software

Basecamp

Availability
See my work availability
Not Available
Available
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline

Program Director
Wyoming Primary Care Association
01.2023 - Current
Training Manager
Wyoming Primary Care Association
03.2022 - 01.2023
Project Lead
UCHealth
01.2019 - 03.2022
HIM Lead
UCHealth
07.2018 - 01.2019
Project Coordinator
UCHealth Yampa Valley Medical Center
12.2017 - 06.2018
Revenue Integrity Specialist
Yampa Valley Medical Center
05.2016 - 12.2017
Data Integrity Analyst
Yampa Valley Medical Center
01.2016 - 05.2016
Intern
Yampa Valley Medical Center
07.2015 - 09.2015
Intern
Middle Park Medical Center
06.2015 - 07.2015
Associate Marketing Manager
IBM
04.2001 - 02.2009
Intranet Manager
Jeppesen - A Boeing Company
01.1995 - 04.2001
Production Manager
IAP, Inc.
05.1986 - 12.1994
Laramie County Community College
CPM Certification from Certified Public Manager Program
Western Governors University
Bachelor of Science from Health Informatics

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