Michelle Gaines
Prudenville,MI
Summary
Disciplined Nurse Assistant committed to providing optimum patient care, including vital sign measurement, wheelchair assistance and personal grooming. Talented at engaging patients in conversation and social interaction to improve quality of living. Big-hearted individual with almost 23 years of experience in healthcare industry.
Overview
23
23
years of professional experience
Work History
CNA
Gladwin Pines
Gladwin, MI
08.2023 - Current
- Monitored vital signs and reported changes to nursing staff.
- Maintained a clean and safe environment for patients and staff.
- Documented patient care accurately in electronic health records.
- Supported mobility by assisting with transfers and ambulation exercises.
- Provided emotional support and companionship to patients during care routines.
- Performed vital sign assessments, such as taking blood pressure and temperature.
- Demonstrated excellent customer service skills when interacting with patients, families and guests.
- Assisted patients in ambulation and transfers using proper body mechanics.
- Reported changes in patient conditions to registered nurse or physician.
- Provided emotional support to family members during difficult times.
- Transported residents within the facility as needed.
- Assisted patients with shaving, bathing, and oral hygiene to promote healthy habits and overall wellness.
- Facilitated activities of daily living, personal hygiene management, feeding and ambulation.
- Turned and repositioned residents using proper body mechanics to prevent pressure ulcers.
- Used mobility devices to transport patients.
- Supported daily living activities by serving meals, feeding, ambulating and turning over and positioning patients.
Certified Nursing Assistant
MediLodge of Sterling
Sterling, MI
01.2023 - 04.2024
- Answered signal lights, bells or intercom systems to determine resident needs.
- Facilitated activities of daily living, personal hygiene management, feeding and ambulation.
- Assisted patients with shaving, bathing and oral hygiene.
- Observed and reported unusual symptoms and changes to charge nurse.
- Turned and repositioned residents using proper body mechanics to prevent pressure ulcers.
- Assisted residents with bathing and dressing to promote personal hygiene.
- Used mobility devices to transport patients.
- Helped residents walk with or without self-help devices.
- Distributed drinking water and nourishment to residents.
- Assisted residents in preparing for activities and social programs.
- Managed and maintained patient rooms, shared-living areas and nursing stations.
- Rendered hands-on nursing care under direct RN supervision, adhering to medical center policies and procedures.
- Supported non-ambulatory residents in range of motion exercises.
Patient Service Representative
MyMichigan Health
West Branch, MI
10.2022 - 01.2023
- Answered phone lines, made doctors appointments, submitted paperwork for referrals, faxed and mailed out forms. Worked in different offices and used the Epic office system.
- Answered patient questions and fielded complaints to resolve issues.
- Documented and managed patient information in computer system.
- Referred patients to appropriate professionals and services.
- Obtained insurance verification and authorization to submit financial clearance of patient accounts.
- Provided helpful assistance by anticipating and responding to needs of patients and family members.
Nurse Assistant
Henry Ford Macomb Hospital
Clinton Township, MI
12.2002 - 08.2022
- Provided basic patient care by bathing and grooming patients, changing bedding and assisting in feeding activities.
- Assisted patients with shaving, bathing and oral hygiene to promote healthy habits and overall wellness.
- Conducted routine checks on patient vitals, blood pressure, blood sugar and heart rate.
- Engaged with patient family and friends to provide courteous visit experience.
- Documented information in patient charts and communicated status updates to interdisciplinary care team.
- Used mobility devices to transport patients.
- Recorded patient conditions and vital signs before and after medical operations.
- Used clinical skills to conduct lab draws, assess vital signs, complete glucose evaluations, performed EKG's and treat pre-and post-operation patients.
- Performed inventory by monitoring expiration of medical supplies.
- Performed light cleaning duties by emptying wastebaskets and sanitizing surfaces.
Education
CPR Certified -
American Heart Association
03.2022
Certified Nurse Assistant -
Warren Health Academy
Waterford, MI09.2012
Skills
- CNA Certification
- CPR Certification
- Patient Care Quality
- Phlebotomy Training
- Caregiver Relations
Timeline
CNA
Gladwin Pines
08.2023 - Current
Certified Nursing Assistant
MediLodge of Sterling
01.2023 - 04.2024
Patient Service Representative
MyMichigan Health
10.2022 - 01.2023
Nurse Assistant
Henry Ford Macomb Hospital
12.2002 - 08.2022
CPR Certified -
American Heart Association
Certified Nurse Assistant -
Warren Health Academy