Michelle Gallagher
California
Summary
Dynamic and responsible professional with a positive attitude and strong customer service skills, honed at Del Rio Country Club. Proven ability to multitask and maintain high standards of service, ensuring customer satisfaction. Committed to continuous learning and adaptability, with a focus on fostering trust and effective communication in all interactions.
Overview
11
11
years of professional experience
Work History
Server Assistant
Del Rio Country Club
04.2021 - Current
- Greeted customers warmly to provide exceptional customer service.
- Utilized strong multitasking abilities to manage multiple responsibilities effectively, ensuring a smooth flow of service during peak meal times.
- Collaborated with other staff members to maintain high-level customer satisfaction.
Security Officer
Golden Acorn Casino
02.2022 - 09.2023
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
- Acted quickly during emergency situations to reduce opportunity for damage and injury.
- Patrolled and monitored premises in company vehicle.
- Checked and verified photo identification prior to granting facility access.
- Reported suspicious activities and persons to law enforcement.
- Wrote detailed reports of all security breaches and investigations.
Housekeeper
Clean And Shine/housing Office
01.2021 - 03.2023
- Collaborated with other housekeeping staff to complete tasks efficiently and effectively.
- Vacuumed rugs and carpeted areas in offices, lobbies, and corridors.
- Used chemicals by following safety protocols and procedures to avoid burns and injuries.
- Maintained clean and comfortable environments in commercial buildings by vacuuming, cleaning windows, and dusting.
- Upheld high standards of sanitation in common areas.
Head Babysitter
Client House
04.2020 - 08.2022
- Provided consistent discipline in accordance with parent guidelines, helping children develop important behavioral boundaries.
- Enhanced children''s social skills by organizing playdates and group activities.
- Developed strong relationships with families, fostering trust and open communication about childcare needs.
- Supported children''s emotional growth through compassionate listening and guidance during difficult situations.
- Increased parental satisfaction through regular updates on child development milestones and achievements.
Cook's Assistant
Golden Acorn Casino
03.2019 - 12.2021
- Followed food safety practices and sanitation guidelines.
- Maintained composure and work quality while under stress.
- Stocked and rotated food items according to expiration dates.
- Trained new staff on food preparation and safety procedures.
Sales Associate/Customer Service Cashier
Walmart
03.2014 - 12.2019
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Prepared merchandise for sales floor by pricing or tagging.
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Rotated stock and restocked shelves to maintain product availability and store appearance.
- Solved customer challenges by offering relevant products and services.
Education
No Degree -
Imperial Valley College
Imperial, CA16 De Septiembre
Mexicali07-2013
Skills
- Positive and friendly attitude
- Willing to learn
- Customer service
- Responsible and trustworthy
- Flexible schedule
- Multitasking and organization
Languages
English
Professional Working
Timeline
Security Officer
Golden Acorn Casino
02.2022 - 09.2023
Server Assistant
Del Rio Country Club
04.2021 - Current
Housekeeper
Clean And Shine/housing Office
01.2021 - 03.2023
Head Babysitter
Client House
04.2020 - 08.2022
Cook's Assistant
Golden Acorn Casino
03.2019 - 12.2021
Sales Associate/Customer Service Cashier
Walmart
03.2014 - 12.2019
No Degree -
Imperial Valley College
16 De Septiembre
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