Michelle Gallant

Key Achievements:

• Strategic Leadership : Directed a team of Solutions Managers and Analysts in designing and implementing innovative HR technology solutions that optimized talent acquisition processes, achieving reduction in time-to-fill positions.
• System Implementation : Led the successful selection of a new Applicant Tracking System (Workday Recruiting). Collaborated with Procurement and Talent Acquisition partners to gather requirements, coordinate system demonstrations, evaluate implementation partners, and develop a comprehensive business case, including budget proposals and resource allocation plans.
• Stakeholder Engagement : Partnered with cross-functional teams—including Talent Acquisition Leadership, Compliance, and IT—to align technology initiatives with organizational goals, ensuring that business expansion objectives were met.
• Training and Development : Facilitated training sessions for Talent Acquisition teams on new technologies and system enhancements, significantly improving adoption rates and user satisfaction.
• Process Improvement : Identified and implemented enhancements within the recruitment lifecycle, streamlining processes to reduce administrative burdens and enhance candidate communication and engagement.
• Vendor Management : Cultivated strong relationships with external technology vendors to ensure the delivery of high-quality services. Negotiated contracts that resulted in cost savings of 20%.

Key Initiatives:

• Enhanced recruitment efficiency by integrating an SMS text messaging platform with our ATS, resulting in a 15% improvement in candidate outreach.
• Championed diversity recruitment initiatives by leveraging technology solutions to enhance inclusive job posting language in 2024.
• Led TA Technology team to ensure system readiness for the business expansion of Chewy Vet Care clinics in 4 states, overseeing the preparation of all location additions, offer letter enhancements, communications, and career site adjustments for successful hiring.

• Lead Recruitment Team consisting of 3 Senior Managers, Recruiters & Agency Recruitment Coordinators to hire 600+ associates into executive roles and internship programs company wide
• Supported 20 business units such as Information Technology, Engineering, Supply Chain, Operations, Marketing, Finance, Human Resources, Legal, etc
• Owned Leadership recruitment for Engineering and Human Resources
• Filled 5 Leadership roles in 3 months
• Responsible for 3M Talent budget and completed 2022 budget planning process
• Lead employment branding strategy to include Marketing and Social Media platforms
• Lead Diversity & Inclusion strategy to include recruiter training, employment branding, and strategic partnerships such as Women in Technology, National Society of Black Engineers, Student Org Partnerships, Grace Hopper Conference, etc

• Lead a team of 12 associates consisting of Team Leads, Recruiters & Campus Support Coordinators to hire 1,000+ students annually into entry level executive roles and internship programs company wide
• Drive our digital and on-campus recruitment strategy across the country in alignment with total talent acquisition plans for our Stores, E-Fulfillment Centers, and Corporate locations
• Oversee all University and Vendor partnerships to continuously improve our programs
• Responsible for team development, engagement, program budgeting, decision analytics and campus Diversity & Inclusion strategy

• Managed team of HR Business Operations Analysts and Reporting Specialists who supported HR associates, vendors, and business partners with our Talent Technology
• Built our HR Vendor Management Office, continuously educated Leadership on vendor landscape, provided governance, financial oversight and process optimization
• Partner with Procurement, Kohl's Technology and Legal to ensure vendor best practice alignment, strong KPI's & SLA's, and strive for cost optimization
• Responsible for building quality assurance processes and operational reporting to analyze and showcase HR Shared Service Center operations and business transactions with in our HCM (Workday) to drive governance, Leadership adoption and mitigate risk
• Led budget planning and optimization across our HR Business Operations team in partnership with Finance and HR Leadership team

• Managed a team of Project Coordinators, University Relations Coordinators, Employment Brand Curators, and System Administrators who provided support to associates, candidates, vendors and business partners across the company
• Led implementation of Talent vendors such as our candidate relationship management tool (Avature), applicant tracking system (IBM), campus relationship system (Avature Campus), associate referral program (Avature), video interviewing (HireVue), and sourcing vendors (LinkedIn, Indeed, Glassdoor, etc.)
• Managed Talent vendor relations to ensure ROI in alignment with seasonal budgets and hiring needs
• Optimized our annual spend while driving resource efficiency and new vendor assessments to continuously improve our Talent ecosystem
• Oversaw Talent committees that focused on team engagement, operational optimization, reporting, continuous development and candidate communication

• Maintained vendor relationships with recruitment resources and influenced budget allocation with our Director of Talent Acquisition to ensure ROI
• Identified new vendors to establish a stronger recruitment ecosystem, drove business case and analysis proposals, selection, contract negotiations and deployment
• Established Talent visa sponsorship process for associates and external candidates in partnership with our third-party legal team and facilitated process training to Talent
• Developed and managed our Talent reports to showcase open positions and candidate pipelines for Corporate and Credit hiring
• Implemented quarterly reporting that was delivered to our C-Level Operating Committee to showcase our talent strategy and talent management landscape

• Full-life cycle recruitment for non-exempt and executive level positions for our Merchant organization, Product Development, Human Resources, and Marketing
• Successfully filled 6 Merchandise Specialist classes quarterly over 2 years to strengthen the entry level support of our Merchant organization (25 new Associates per class)
• Partnered with Hiring Managers consistently to understand business climate and changes that impacted Talent needs
• Led Talent process improvement initiative for our corporate hiring team that established consistent best practices and reporting
• Sourced and obtained market Intel for Leadership recruitment to provide executive level Talent and retail competitor insight

• Agency recruitment for executive level positions focused on Engineering and Lean Manufacturing
• Partnered with multiple local and statewide clients regarding recruitment strategy and candidate submission
• Established sourcing best practices and candidate relationship process for the team
• Successfully placed 25 candidates in the Wisconsin market

• Partnered with Sales Team to establish design for marketing materials for distribution locations and delivered on requests
• Supported on premise marketing events by executing event operations and set up
• Adhered to brand style guides when creating design collateral to ensure the Miller brand integrity