Michelle Gallo
Dover-Foxcroft,ME
Summary
Detail-oriented Accounting Assistant offers 10+ years of experience in accounting roles. Skilled in account reconciliation, report drafting and collections. Industrious and meticulous with strong history of integrity and reliability.
Overview
22
22
years of professional experience
Work History
Department Manager
RC Management
11.2019 - Current
- Managed daily operations to ensure a high level of efficiency, consistency, and quality in both food and service.
- Reduced staff turnover rate with effective leadership, open communication, and employee development opportunities.
- Enhanced guest experience by regularly reviewing feedback and implementing necessary improvements.
- Oversaw inventory management processes to minimize waste and maintain optimal stock levels for seamless operation.
- Promoted a positive work environment with proactive conflict resolution strategies and team-building activities.
- Optimized labor costs by closely monitoring schedules, adjusting staffing levels according to business needs, and employing cross-training strategies.
- Fostered an inclusive atmosphere with open communication channels for all employees to voice concerns or suggestions freely.
- Led and directed team members on effective methods, operations, and procedures.
- Managed staff schedules and maintained adequate coverage for all shifts.
Accounting Assistant/Human Resources Manager
T.C. Millwork, Inc
02.2007 - 06.2018
- Enhanced financial reporting accuracy by diligently reconciling accounts and identifying discrepancies.
- Assisted in the preparation of monthly financial statements for timely and accurate reporting to management.
- Reduced errors in account reconciliation through meticulous attention to detail and thorough review of transactions.
- Expedited invoice processing with effective communication between internal departments and external vendors.
- Improved cash flow management by closely monitoring accounts receivable, ensuring prompt collection of outstanding balances.
- Safeguarded company assets, maintaining accurate inventory records and conducting periodic physical counts.
- Maintained strict confidentiality of sensitive financial data, protecting company integrity and privacy rights of individuals involved.
- Managed high-volume invoice processing tasks while consistently meeting tight deadlines for vendor payments.
- Checked general ledger entries to increase accuracy, prevent significant errors and identify adjustments.
- Processed credit card payments and reconciled credit card statements for accuracy in accounting process.
- Completed payroll functions to facilitate accurate and prompt staff payments.
- Coordinated office supply ordering to avail materials for streamlined operations.
- Matched purchase orders with invoices and recorded necessary information.
- Managed and responded to correspondence and inquiries from customers and vendors.
- Reconciled company bank, credit card and line of credit accounts, investigating and resolving discrepancies to keep accounts audit-ready.
- Streamlined HR processes for increased efficiency, reducing paperwork and manual tasks through automation.
- Managed employee relations issues professionally, resolving conflicts efficiently while maintaining confidentiality at all times.
- Managed complex benefits administration, ensuring accurate enrollment and timely processing of claims.
Office Manager
Eye Care Physicians & Surgeons Of New Jersey
05.2002 - 02.2007
- Streamlined office operations by implementing efficient filing systems and organizational strategies.
- Enhanced team productivity by delegating tasks effectively and overseeing daily workflow.
- Reduced costs with meticulous budget monitoring and expense tracking for essential supplies and equipment.
- Facilitated smooth communication between departments, addressing concerns promptly to maintain harmonious work relationships.
- Improved patient satisfaction by implementing efficient scheduling and appointment management systems.
- Enhanced patient care by establishing strong relationships with medical professionals, including physicians, nurses, and technicians.
- Increased revenue by optimizing billing processes and ensuring timely collection of payments from both patients and insurance companies.
- Maintained up-to-date knowledge of healthcare regulations and policies, ensuring the practice remained in compliance at all times.
- Managed daily administrative tasks to ensure smooth operations within the medical office environment.
- Managed financial aspects of the office including budgeting, forecasting, and expense tracking to optimize profitability.
- Maintained strict confidentiality of sensitive patient information, adhering to HIPAA guidelines and safeguarding against potential data breaches.
- Communicated effectively with staff members, physicians, and patients, employing active listening and interpersonal skills.
- Created and managed electronic patient records, encompassing data entry and administrative functions related to insurance, billing, and accounts receivable.
Education
No Degree - Nursing
Bucks County Community College
Newtown, PA06.2001
Skills
- Invoice Verification
- Data Entry
- Invoicing and Billing
- Customer Service
- General Ledger Entries
- Account Reconciliation
- GL Accuracy
- Reports Reconciliation
- Accounts Payable
- Month-End Reports
- Accounts Payable and Receivable
- Invoice Balancing
- Accounts Receivable
- Payroll Processing
Timeline
Department Manager
RC Management
11.2019 - Current
Accounting Assistant/Human Resources Manager
T.C. Millwork, Inc
02.2007 - 06.2018
Office Manager
Eye Care Physicians & Surgeons Of New Jersey
05.2002 - 02.2007
No Degree - Nursing
Bucks County Community College
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