Summary
Overview
Work History
Education
Skills
Timeline
OfficeManager

Michelle Ganz

River Vale ,NJ

Summary

Experienced Office Management and Administration Professional experienced optimizing productivity, efficiency and service quality across various environments. Highly dependable, ethical and reliable support specialist and leader that blends advanced organizational, technical and business acumen. Works effectively with cross-functional teams in ensuring operational and service excellence.

Overview

17
17
years of professional experience

Work History

Office Manager

Fort Lee Dental Assoiciates
09.2005 - Current
  • Maintained computer and physical filing systems.
  • Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
  • Optimized organizational systems for payment collections, AP/AR, deposits and recordkeeping.
  • Established workflow processes, monitored daily productivity and implemented modifications to improve overall performance of personnel.
  • Managed office operations while scheduling appointments for department managers.
  • Coached new hires on company processes while managing employees to achieve maximum production.
  • Managed budgets, appointment scheduling, employee and event itineraries and accounts to improve productivity initiatives.
  • Coordinated special projects and managed schedules.
  • Compared vendor prices and negotiated for optimal savings.
  • Evaluated employee records and productivity to complete employee evaluations.
  • Developed standard operating procedures for all administrative employees.
  • Utilized client and staff feedback to maintain customer partnerships and increase revenue.
  • Monitored and evaluated personnel performance to complete annual reviews, recommend advancement or address productivity concerns.
  • Sourced vendors for special project needs and negotiated contracts.
  • Arranged corporate and office conferences for company employees and guests.
  • Established and developed strong administrative team by delivering ongoing coaching and motivation and fostering career advancement.
  • Oversaw quality control and productivity rates to increase revenue and production times.

Education

Bachelor of Arts - Pyschology/Education

Fairleigh Dickinson University
Teaneck, NJ

Skills

  • Banking Operations
  • Credit and Collections
  • Team Bonding
  • Written Communication
  • Business Administration
  • Database Administration
  • Report Writing
  • Workflow Planning
  • Project Management
  • Travel Coordination
  • Policy and Procedure Modification
  • Sorting and Labeling
  • Customer Relations
  • Mail Handling
  • Office Supplies and Inventory
  • Conflict Management
  • Budget Administration
  • Human Resources
  • File and Data Retrieval Systems
  • Report Preparation
  • Client Correspondence
  • Performance Improvement
  • Biweekly Payroll Processing
  • Training and Development
  • Administering Payroll
  • Financial Reporting
  • Organizational Skills
  • Workflow Optimization
  • Coaching and Training
  • Financial Accounting
  • Strategic Planning
  • Proposal Writing
  • Policy Implementation
  • Calendar Management
  • Office Management Software
  • Accounts Payable and Receivable
  • Billing and Invoicing
  • Financial Tracking
  • Administrative Oversight
  • Microsoft Office
  • Data Communications
  • Event Coordination
  • Technical Support
  • Excellent Multitasking Abilities
  • Staff Training
  • Calculate Commissions
  • Customer Service Management
  • Handling Complaints
  • Administration and Operations
  • Hotel Accommodations
  • Deposit Collection
  • Travel Arrangement Management
  • Enforce Policies
  • Leadership and Change Management
  • Licensing Requirements
  • Budgeting
  • Scheduling
  • Documentation

Timeline

Office Manager

Fort Lee Dental Assoiciates
09.2005 - Current

Bachelor of Arts - Pyschology/Education

Fairleigh Dickinson University
Michelle Ganz