Michelle Garcia
Orlando,FL
Summary
Motivated with talent for coordinating guest services. Proactive with history of managing multiple tasks in various areas with specialties in conflict resolution, team coordination and customer support. Highly organized, detail-oriented and thrives in fast-paced, intense environment.
Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
1
1
year of professional experience
Work History
Front Desk Agent
Hilton
Orlando, FL
04.2023 - Current
- Greeted customers in a professional and friendly manner.
- Processed payments accurately and efficiently.
- Scheduled reservations for groups and special events.
- Inputted guest information into computer system accurately and securely.
- Ensured that all safety regulations were followed according to company standards.
- Provided excellent customer service while upholding company policies.
- Handled payment processing and provided customers with receipts and proper bills and change.
- Answered phones, responded to inquiries, and took messages.
Inspector Helper
ambipar
Cape Coral, FL
11.2022 - 03.2023
- Conducted daily inspections of equipment and tools to ensure proper functioning.
- Monitored work environment for potential safety hazards and reported any findings to supervisor.
- Assisted inspectors in conducting detailed examinations of product components.
- Compiled data from tests, surveys, or inspections into comprehensive documents for review by inspector.
- Ensured compliance with applicable laws, regulations, policies, and procedures related to quality control operations.
- Organized materials for upcoming inspections according to specified protocols.
- Adhered to all safety standards while performing assigned tasks in the workplace.
Education
GED -
Ctpra
Chile07.2021
Skills
- Guest Relations
- Administrative Skills
- Word Processing
- Customer Service
- Problem-Solving Skills
- Listening Skills
- Cash Handling
Languages
Spanish
Native/ Bilingual
English
Full Professional
Swedish
Professional
Timeline
Front Desk Agent
Hilton
04.2023 - Current
Inspector Helper
ambipar
11.2022 - 03.2023
GED -
Ctpra