Summary
Overview
Work History
Education
Skills
Timeline
Generic

Michelle Garifullin

Sacramento,CA

Summary

Throughout my work experience and daily interactions in life, I have become very dedicated to helping others with their needs whenever possible. Being a reliable person has become apart of my every day life because of how important it is to be that person for people. I enjoy offering unmatched customer service to everyone I meet during my work. I tend to be very punctual when it comes to time management, I love exceeding people's expectations therefore I end up getting things done early and showing up early to many things in my schedule. I have a basic moral of respect that I carry with me everyday which is, "So in everything, do to others what you would have them do to you" (Matthew 7:12). When being presented with conflicts, I do my best to satisfy customers in the most professional manner possible. I have encountered hectic situations while working and persevered under the pressure while making sure everything is taken care of. All in all I aim to put my all into everything I am presented with and get things done as smoothly as possible.

Overview

3
3
years of professional experience

Work History

Cashier

In-N-Out Burger
06.2023 - Current
  • Addressed customer needs and made product recommendations to increase sales.
  • Greeted customers entering store and responded efficiently to customer needs.
  • Worked closely with shift manager to solve problems and handle customer concerns.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Built relationships with customers to encourage repeat business.
  • Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
  • Enabled customers to feel welcomed, important, and appreciated by answering questions about products sold throughout store.

Barista

Bean Heads Coffee
06.2021 - 12.2023
  • Listened carefully to customer requests and created personalized, delicious beverages, which improved sales.
  • Monitored supply levels at counter and maintained customer areas to meet typical demands.
  • Created wide variety of hot and cold drinks in average shifts with consistently positive customer satisfaction scores.
  • Maintained and operated espresso machines, blenders, commercial coffee brewers, coffee pots, and other equipment.
  • Recommended products based on solid understanding of individual customer needs and preferences.
  • Trained new team members with positive reinforcement and respectful, encouraging coaching.
  • Trained new employees, sharing knowledge and expertise of coffees, teas, and merchandise.
  • Elevated customer loyalty by using strong communication abilities to resolve customer problems.

Cashier

Round Table Pizza, Inc
10.2022 - 03.2023
  • Restocked and organized merchandise in front lanes.
  • Welcomed customers and helped determine their needs.
  • Answered questions about store policies and addressed customer concerns.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Built relationships with customers to encourage repeat business.
  • Responded promptly to requests for assistance, spills and customer inquiries.

Education

Associate of Business Administration - Business Administration

Sacramento City College
Sacramento, CA
03.2026

High School Diploma -

Sava: Sacramento Academic And Vocational Academy
Sacramento, CA
02.2024

Skills

  • Product Restocking
  • Customer Assistance
  • Payment Processing
  • Customer Relations
  • Conflict Resolution
  • Time Management Skills

Timeline

Cashier

In-N-Out Burger
06.2023 - Current

Cashier

Round Table Pizza, Inc
10.2022 - 03.2023

Barista

Bean Heads Coffee
06.2021 - 12.2023

Associate of Business Administration - Business Administration

Sacramento City College

High School Diploma -

Sava: Sacramento Academic And Vocational Academy
Michelle Garifullin