Michelle G. Guidry
Lake Charles,LA
Summary
Operations and program support professional with experience in grant reporting, ethics finance reporting, procurement support, and community program coordination. Brings strong skills in stakeholder communication, public presentations, and administrative organization. Known for managing competing priorities, maintaining accurate records, and supporting programs that serve residents, volunteers, and government partners.
Overview
34
34
years of professional experience
Work History
Commercial/Stakeholder Assistant
Louisiana Bridge Builders
Lake Charles, LA
08.2025 - Current
- Built and maintained relationships that fostered trust, transparency, and secured continued investment.
- Collaborated with government leadership and diverse groups on various projects.
- Facilitated communication between management, staff, and community members to strengthen collaboration.
- Served in various leadership roles to plan and manage community initiatives.
- Providing assets or resources to support business initiatives and expansion.
- Defined, reviewed, and aligned business goals, operations, and strategies to drive growth within LBB.
- Proven experience in directing or influencing community-based programs involvement.
Program Technician / Case Management
Calcasieu Parish Police Jury-Human Services Department
Lake Charles, LA
01.2014 - 08.2025
- Developed and implemented programs to fill different community needs.
- Managed case management processes, ensuring clients received necessary services effectively.
- Tracked and reviewed program performance metrics, enhancing decision-making for program improvements.
- Authored content of newsletters, social media postings and educational brochures.
- Liaised between management, clinical staff and the community.
- Implemented Senior Citizen initiatives through the TRIAD Program.
- Served in various leadership roles to plan and manage community initiatives.
- Maintained and developed partnerships with local charity organizations, fostering community involvement and raising awareness of non-profit missions and theater events.
- Presented program developments to the community, police jury, advisory board and city manager.
- Updated and maintained the department's website and social media sites.
- Collaborated with community leaders, organizations and public agencies to promote the organization's community service programs.
- Supervised and updated the organization's social media accounts and websites, ensuring that content was always exciting and fresh.
- Educate residents and families about available services and resources.
- Addressed questions and concerns from the public.
- I gathered and analyzed data on community needs and interests.
- Matched volunteers with open positions based on individual strengths and knowledge.
- Developed and published a monthly department newsletter.
Retired & Senior Volunteer Program Director
Calcasieu Parish Police Jury-Human Services Department
Lake Charles, LA
01.2005 - 01.2014
- Training and supervising program staff.
- Maintained work schedules, developed and implemented policies, and generated reports to ensure program compliance and effectiveness.
- Develop financial resources to support the program.
- Prepare proposals for federal, state, county, town, and other grants.
- Coordinated fundraising campaigns to enhance program resources. and monitoring in-kind support.
- Review financial statements and prepare annual budgets.
- Mediate concerns or conflicts, which may arise between volunteers and stations.
- Built and developed community relations by informing organizations and groups about program offerings and impacts.
Planning Technician / Assistant Supervisor
Calcasieu Parish Police Jury Planning & Development Department
Lake Charles, LA
01.2003 - 01.2005
- Assisted in supervising the Permit Department, ensuring compliance with regulations and efficient processing of applications.
- Collected and compiled data for administration of zoning and subdivision regulations, facilitating informed decision-making.
- Issued commercial, development, electrical and plumbing permits for the unincorporated areas of Calcasieu Parish.
- Supported Assistant Planner by coordinating planning tasks, contributing to project completion and departmental goals.
- Participate in making surveys and in gathering information relating to land use and other community planning problems.
Permit Coordinator
Calcasieu Parish Police Jury
Lake Charles, LA
01.1999 - 01.2003
- Issued development, electrical and plumbing permits for the unincorporated areas of Calcasieu Parish.
- Assessed flood zones and zoning classifications to ensure compliance with regulations.
- Conduct professional oral explanations of permit procedures to the public.
- Compiled daily, weekly, and monthly reports to track permit activity and compliance metrics.
- Prepare and review Corporation Reviews for Police Jury approval.
- Coordinated with Calcasieu Parish Health Unit to enforce Louisiana Sanitary Code standards for public health.
Title 1 Tutor
Calcasieu Parish School Board
Lake Charles, LA
01.1998 - 01.1999
- Provided personalized tutoring service to students (Grades 3 - 5).
- Instructed students in math, English, and spelling to enhance comprehension and academic performance.
- Advised parents and students on effective study skills and educational strategies to support learning.
- Consulted with teachers and students to identify basic needs and educational priorities, fostering tailored support.
Office Coordinator
Home Mortgage Associates
Lake Charles, LA
01.1997 - 01.1998
- Coordinated daily front-office operations to ensure smooth workflow.
- Facilitated communication between upper-level management and personnel to improve information flow.
- Supported supervisors in problem identification and resolution to enhance office efficiency.
- Served as the primary liaison between the main and local offices to ensure seamless communication.
- Managed distribution of confirmation letters and returned checks to streamline administrative processes.
- Maintained and controlled office budget.
- Identified problems and diagnosed causes to determine corrective actions.
- Demonstrated skillful communication and negotiation skills.
- Received and processed advance loan payments.
Administrative / Mental Health Technician
Lake Charles Memorial Hospital
Lake Charles, LA
01.1993 - 01.1997
- Processed patient admissions and registration information to ensure seamless entry into care system.
- Verified insurance coverage and eligibility to facilitate appropriate patient admissions.
- Explain insurance information and financial responsibility to family and patients.
- Maintained accurate patient folders to support billing accuracy and compliance.
Education
Psychology/Minor -Sociology
McNeese State University
Lake Charles, LAPsychology/Minor -Sociology
Louisiana State University
Baton Rouge, LASkills
- Stakeholder relations
- Project management
- Project coordination
- Grant writing
- Budget management
- Regulatory compliance
- Permit management
- Procurement process knowledge
- Digital content creation
- Event planning
- Report generation and analysis
- Office management expertise
- Data entry skills
- Microsoft Office Suite
- Excel and PowerPoint
- Time management proficiency
- Meeting scheduling
- Schedule coordination
- File and records maintenance
- Business correspondence
- Multitasking and organization
- Community engagement
- Volunteer management
- Team leadership
- Strong verbal communication skills
- Interpersonal communication skills
- Customer service and hospitality training
- Contract auditing skills
- Policy compliance
- Relationship building
- Governmental ethics training
- Reporting and documentation
- Schedule coordination
Affiliations
- Zeta Phi Beta Sorority, Inc. (Active Member since 1985)
- SWLA American Marine Institute (Government Affairs Committee-2011-2013)
- New Life Counseling, Inc. (Board Member-2010)
- SWLA Sickle Cell Anemia, Inc. (Board Member-2011)
- Saint Margaret Catholic School (Board Member-2012)
- Calcasieu Parish Human Services Advisory Board (Secretary -2015-2017)
- Chair for Drowning in Silence Domestic Violence Board (2019-Present)
- Sowela Technical Community College Foundation Board (2021-Present)
- CHDO Housing Board (President, 2019 -Present)
Timeline
Commercial/Stakeholder Assistant
Louisiana Bridge Builders
08.2025 - Current
Program Technician / Case Management
Calcasieu Parish Police Jury-Human Services Department
01.2014 - 08.2025
Retired & Senior Volunteer Program Director
Calcasieu Parish Police Jury-Human Services Department
01.2005 - 01.2014
Planning Technician / Assistant Supervisor
Calcasieu Parish Police Jury Planning & Development Department
01.2003 - 01.2005
Permit Coordinator
Calcasieu Parish Police Jury
01.1999 - 01.2003
Title 1 Tutor
Calcasieu Parish School Board
01.1998 - 01.1999
Office Coordinator
Home Mortgage Associates
01.1997 - 01.1998
Administrative / Mental Health Technician
Lake Charles Memorial Hospital
01.1993 - 01.1997
Psychology/Minor -Sociology
McNeese State University
Psychology/Minor -Sociology
Louisiana State University