Summary
Overview
Work History
Education
Skills
Hobbies and Interests
Timeline
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Michelle Gholston

Park Forest,IL

Summary

Highly motivated, committed, experienced skilled Administrator/Office Manager with an impressive background specializing in facilitating projects, administrative work and office support. Dedicated to creating office environments conducive to optimal workflow and success. I bring forth high quality organizational skills, dedication, problem solving, and a self-motivated drive to achieve excellence. Results-oriented achiever with proven ability to exceed targets and drive success in fast-paced environments.

Overview

25
25
years of professional experience

Work History

Assistant Local Office Administrative

State of Illinois
03.2022 - 09.2024
  • Leads by example, conveying positive support for meeting Agency objectives while demonstrating agency values and ethics
  • Completes annual Individual Development & Performance Evaluations on all subordinate employees in a timely manner
  • Ensures the correct implementation of policy and/or procedures by staff, identifying problems and suggesting enhancements, revisions, and aids.

Executive I – Office Manager

State of Illinois
11.2020 - 03.2023
  • As an Executive I - Office Manager the areas of responsibility are Annual Inventory, Petty Cash, IGOR, RACF, Facility Maintenance, Security Personnel, and Office Supplies Inventory & Ordering
  • It also entails managing a clerical team of professional employees ranging from Office Clerk, Office Associate II, and Office Administrative III
  • Supervise a state agency Clerical Department which includes timekeeping, mailing distribution, and Hardware/Software maintenance.

Human Service Caseworker Manager

State of Illinois-Department of Human Services
03.2021 - 03.2022
  • Monitored case progress for timely completion and compliance with applicable regulations.
  • Assessed needs of each client and recommended appropriate services and resources.
  • Established trusting relationships with clients, fostering open communication and rapport building.
  • Assessed and evaluated clients' needs, determined eligibility for services, and developed individualized plans.

CHIEF PROFESSIONAL OFFICE

BOYS & GIRLS CLUBS OF SPRINGFIELD/BLACK HAWK COUNTY
05.1999 - 10.2006
  • Managed the strategic planning and operations of a nonprofit agency with responsibilities ranging from Board Development, Grant Management, Community Relations, Personnel, Budgetary, and Fundraising, including duties in the areas of operations of multi off-site units: ABC Unit and Washington Middle School Safe Haven Program.

Education

Bachelor of Arts in Criminal Social Justice -

Lewis University

Master of Science -

Lewis University

Master of Business Administration -

Lewis University

Skills

  • Leader
  • Ability to Multitask
  • Excellent interpersonal and communication skills
  • Poised under pressure
  • Experienced in critical resolution
  • Intermediate in Word, PowerPoint, & Excel
  • Friendly, Positive Attitude
  • Teamwork and Collaboration
  • Customer Service
  • Problem-Solving

Hobbies and Interests

  • Theater
  • Art exhibits
  • Painting
  • Bowling
  • Travel

Timeline

Assistant Local Office Administrative

State of Illinois
03.2022 - 09.2024

Human Service Caseworker Manager

State of Illinois-Department of Human Services
03.2021 - 03.2022

Executive I – Office Manager

State of Illinois
11.2020 - 03.2023

CHIEF PROFESSIONAL OFFICE

BOYS & GIRLS CLUBS OF SPRINGFIELD/BLACK HAWK COUNTY
05.1999 - 10.2006

Master of Science -

Lewis University

Master of Business Administration -

Lewis University

Bachelor of Arts in Criminal Social Justice -

Lewis University

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Michelle Gholston