Michelle Ghomsi Ndjoumou

Drove patient engagement through innovative health coaching strategies

Collaborated with healthcare teams to implement coaching solutions, improving patient-centered care.

Evaluated patient health metrics to formulate targeted intervention strategies.

• Worked with a close team of RNs, and LPNs and training new staff to triage using the Briggs Protocol.
• Collect information from patient assess their condition and provide appropriate intervention based on current situation.
• Make recommendations for further care, referral, schedule appointment, refill medication, recommend ER or Urgent care.
• Provide education and counseling to patients over the phone.
• Consult with physicians about patient care needs.
• Schedule appointments or referrals for patients.
• Work with medical records technology
• Ensure continuity of care for patients who get discharged from the hospital and needing home health services. (Getting in contact with home health agency to get patient started).
• Documented patient care using EMR (EPIC and ECw).

• Using and maintaining life support equipment, (ECMO)
• Set up and work with intra-aortic Baloon Pump (IABP).
• Manage patients on invasive O2 therapy (bi-pap, CPAP and High flow and mechanical ventilators).
• Preventing the spread of infections and ensuring advanced life support.
• Responding to code Blue, ACLS certified.
• Maintain and titrate drips, blood administrations, Continuous Insulin infusions.
• Documented patient care using the EMR (EPIC)

• Floated to Medical surgical, orthopedic and Telemetry floor.
• EKG strip proficient
• Manage with the assistance of a respiratory therapist, vented patients.
• Manage patients on invasive O2 therapy (bi-pap, CPAP and High flow)
• Monitored patient vital signs, collected blood samples, administered medication in accordance with physician treatment plans, and Inserted, Maintained Peripheral IVs
• Documented patient care using the EPIC charting system.

• Medication administration, direct patient care. Provided care with special equipment like foley catheter, Feeding tubes, IV lines patency maintenance and wound treatment. Established therapeutic communications to manage patients with Dementia.

• Working with Nine Mile Creek senior assisted living residents. Taking vitals, Medication administration, Personal care, Point of care documentation, Insulin injections and Blood glucose monitoring.