Michelle Gil
Passaic,NJ
Summary
Personable and upbeat with excellent communication and organizational skills, ensuring smooth guest experiences and efficient table management. Knowledgeable about providing exceptional customer service and multitasking, while handling reservations and seating arrangements. Dedicated to creating welcoming atmosphere and enhancing overall guest satisfaction.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Bridal Attendance, Hostess, Front desk
The Venetian
10.2022 - 06.2025
- Excellent customer service skills to maintain customer or client satisfaction, helping anyone if needed, making sure everyone feels welcome and comfortable.
Sales Manager
Champs
03.2023 - 11.2024
- Include leadership, communication, strategic planning, and negotiation Team Leadership
Education
Certification - Dental Assistant
American Institute
10.2025
High School diploma - undefined
Passaic High School
06.2023
Skills
- Educating patients on oral hygiene and post-operative care
- Sterilizing and organizing dental instruments
- Greeting and checking in patients professionally
- Scheduling appointments and managing calendars
- Handling customer complaints and resolving issues efficiently
- Training and motivating team members to meet objectives
- Customer service
- Greeting guests
Accomplishments
- Resolved product issue through consumer testing.
Certification
- DCA - Direct Care Aide
- PCA - Personal Care Aide
LANGUAGES
Spanish and English
Timeline
Sales Manager
Champs
03.2023 - 11.2024
Bridal Attendance, Hostess, Front desk
The Venetian
10.2022 - 06.2025
High School diploma - undefined
Passaic High School
Certification - Dental Assistant
American Institute
AWARDS
Team Excellence Award, Patient Care Recognition, Top Sales Performer of the Quarter/Year, Outstanding Leadership Award
Cardiopulmonary resuscitation
- CPR and First Aid Certified (AHA)
- Knowledge of emergency response procedures
- Patient safety and infection control
- Basic Life Support (BLS) certified