Michelle Gilbert
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
16
16
years of professional experience
1
1
Certification
Work History
Health Coach/Direct Sales Team Leader
Optavia
08.2018 - Current
- Provided one-on-one coaching to clients on a variety of health topics, including weight management, nutrition, stress reduction, and sleep habits.
- Conducted comprehensive health assessments for accurate goal-setting and customized coaching strategies.
- Cultivated strong relationships with clients, resulting in increased referral business and repeat sales.
- Collaborated with team members to achieve collective monthly sales goals, fostering a positive work environment.
- Improved client health outcomes by developing personalized wellness plans and tracking progress.
- Monitored client progress, providing ongoing support and motivation, and adjusted plans as needed.
- Utilized online marketing platforms to promote services and generate leads.
- Implemented tactical online marketing practices to target specific consumers and demographics.
- Enhanced product knowledge by attending training sessions, events, and staying current with industry trends.
- Developed new coaches and help build their coaching business through one-on-one training and team coaching.
Cosmetologist
Self Employed
01.2013 - Current
- Enhanced client satisfaction by providing personalized cosmetology services based on individual needs and preferences.
- Generated new business through networking, online platforms, or word-of-mouth referrals.
- Increased salon revenue by upselling additional treatments, products, and services to clients during appointments.
- Collaborated with team members to ensure a seamless and enjoyable customer experience for all clients.
- Developed strong rapport with clientele through consistent high-quality service, resulting in repeat business and referrals.
- Stayed current with industry trends and techniques by attending workshops, and continuing education courses.
- Demonstrated exceptional time management skills by efficiently scheduling appointments and managing multiple clients simultaneously.
- Worked flexible hours across night, weekend and holiday shifts.
- Developed and maintained courteous and effective working relationships.
Legal Assistant
Gresham Nolan Savage & Tilden
01.2008 - 03.2012
- Enhanced office productivity by implementing efficient document management systems for easy retrieval and storage.
- Maintained strict confidentiality, protecting sensitive client information as required by legal ethics and regulations.
- Facilitated timely resolution of legal matters by preparing and organizing essential documents.
- Collaborated with paralegals to compile essential documents for trial preparation, resulting in more organized case presentations.
- Assisted attorneys with case organization and administrative tasks.
- Supported legal team members with photocopying, scanning, and assembling relevant documentation for meetings and court appearances.
Education
Riverside Community College
Norco, CA2010
Skills
- Online Marketing
- Produce Sales
- Motivational Interviewing
- Coaching and Mentoring
- Team Management
- Goal establishment and monitoring
- Relationship Building
- Health Education
- Client Motivation Methods
- Physical Fitness Expertise
- Social Media
Certification
- Certified Health Coach, MacDonald Center for Obesity Prevention and Education
- Licensed Cosmetologist
Timeline
Health Coach/Direct Sales Team Leader
Optavia
08.2018 - Current
Cosmetologist
Self Employed
01.2013 - Current
Legal Assistant
Gresham Nolan Savage & Tilden
01.2008 - 03.2012
Riverside Community College
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