Asst Manager
Dollar General Store
Hi, I’m
Michelle Gilbert
Sandersville,GA
Summary
Dynamic and results-oriented professional with a proven track record at Dollar General Store, excelling in customer service and team leadership. Skilled in money handling and fostering collaboration, I successfully enhanced operational efficiency and employee performance, ensuring a positive shopping experience while maintaining high standards of store organization and safety.
Work History
Dollar General Store
Asst Manager
Job overview
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Developed strong working relationships with staff, fostering a positive work environment.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Promoted teamwork within the workplace by encouraging collaboration among staff members on various project tasks.
- Coordinated with vendors for timely inventory replenishment, ensuring product availability.
- Coached new employees, ensuring smooth onboarding process and quicker adaptation to their roles.
- Oversaw daily operations to maintain store cleanliness and organization.
McDonald's
Crew Trainer
Job overview
- Trained other employees in customer service, food safety, and performance requirements.
- Taught new team members correct procedures for all areas of operations.
- Studied crew members during work shift to provide feedback and guidance in improving performance.
- Set positive example for team members by providing high-quality, efficient service.
- Greeted customers with smile and provided friendly service to professionally handle every need.
- Conducted hands-on demonstrations and practical exercises to reinforce learning concepts.
Education
Sandersville Technical College Sandersville, GA
05.1993
Skills
- Customer service
- Money handling
- Team leadership
- Decision-making
- Customer relations
- Team motivation
Timeline
Crew Trainer
McDonald's
Sandersville Technical College
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