MICHELLE GLENN
Copperas Cove,Texas
Summary
Organized professional in administrative support known for high productivity and efficiency in task completion. Skilled in data entry, calendar management, and document preparation, ensuring smooth operational flow. Excel in communication, problem-solving, and time management, contributing to successful team collaboration and project execution.
Overview
34
34
years of professional experience
Work History
Administrative Assistant
AbbVie Inc
Abbott Park, USA
01.2004 - 01.2023
- Provide comprehensive administrative expertise for Senior Director of Global Program Management and approximately 40 staff members
- Coordinate complex travel arrangements (domestic and international) and all scheduling/calendaring functions to ensure productivity of department managers
- Prepare and process accurate expense reports, invoices and purchase orders, expense reconciliations and supply orders
- Manage on-site and off-site meetings, including sending out the agenda, audio visual needs, supporting materials, catering needs, preparing slides if needed, organize and send out meeting minutes
- Prepare and submit purchase orders for products and services into SAP system, verify and process all invoices for payment and periodically review open purchase orders with A/P to resolve any discrepancies that may arise
- Recognized as capable subject matter expert to troubleshoot advanced technical Systems and Software problems in my department
- Schedule interviews and complete onboarding/off boarding procedures for employees and contractors
- Given additional responsibilities as a Document Specialist which consists of formatting Analytical Methods and validations for FDA submission using various formatting tools
- Serve as lead for Administrative Assistant's in my department to coordinate and delegate tasks and ensure training requirements were met
- Collaborate with other Department Administrative Assistants to accomplish more in less time by streamlining processes to eliminate unnecessary steps
Administrative Assistant
Manpower
Waukegan, USA
01.2002 - 01.2004
- Responsible for administrative support for Abbott Labs Biological Development Group, management and approximately 50 staff members
- Managed calendar, travel, expense reports, meetings and events for Senior Directors and their staff
- Prepared detailed reports, letters, charts, tables, spreadsheets and database management
- Completed timely processing of department expenses and supply requests
- Followed Abbott's record retention control procedures to maintain and organize department files including confidential business sensitive data
Cellular Machine Operator
Motorola, Inc
Harvard, USA
01.1994 - 01.2002
- Worked with Team to achieve production goals through collaboration with other departments such as Engineering, Materials, Maintenance and Management
- Tracked line problems and produced nightly status reports for next shift
- Accountable for Operator efficiency and attention to verification procedures
- Active member of Safety Committee and Process Improvement Committee
Medical Claims Collections Representative
Armor Systems Corporation
Waukegan, USA
01.1989 - 01.1994
- Contacted customers to complete collection responsibilities and submitted medical claims for insurance disbursement
- Earned Top Collector Awards 5 consecutive years by meeting all volume and agency standards
- Assisted in supervising and training Collectors in proper collection procedures
- Handled difficult customer cases when escalated
Education
Bachelor of General Studies - Business Administration
Columbia College of Missouri
Gurnee, ILCertificate - Web Design and Development
Computer Systems Institute
Skokie, ILSkills
- Mail Management
- Event Planning
- Calendar Management
- Office equipment maintenance
- Team Leadership
- Effective Problem Resolution
- Business correspondence
- Travel Coordination
- Expense Management
- PC proficient
- Strong interpersonal skills
- Videoconference preparation
Timeline
Administrative Assistant
AbbVie Inc
01.2004 - 01.2023
Administrative Assistant
Manpower
01.2002 - 01.2004
Cellular Machine Operator
Motorola, Inc
01.1994 - 01.2002
Medical Claims Collections Representative
Armor Systems Corporation
01.1989 - 01.1994
Bachelor of General Studies - Business Administration
Columbia College of Missouri
Certificate - Web Design and Development
Computer Systems Institute
Similar Profiles
Benjamin CarnineBenjamin Carnine
Leadership & Mentorship Program at AbbVie IncLeadership & Mentorship Program at AbbVie Inc
Awaneet ChhabraAwaneet Chhabra
Senior Security Engineer at AbbVie IncSenior Security Engineer at AbbVie Inc
AYOOLA AJELE LAWRENCEAYOOLA AJELE LAWRENCE
Snr Clinical Research Associate at AbbVie IncSnr Clinical Research Associate at AbbVie Inc