Michelle Godula
Wilkes-Barre
Summary
Collaborative leader with dedication to partnering with coworkers to promote engaged, empowering work culture. Documented strengths in building and maintaining relationships with diverse range of stakeholders in dynamic, fast-paced settings.
Overview
12
12
years of professional experience
Work History
Parts Room Coordinator
Wren Kitchens
01.2024 - Current
- Increased efficiency by streamlining coordination processes and implementing new organizational systems.
- Managed project timelines for successful completion, ensuring milestones were met and deadlines were adhered to.
- Improved team productivity with regular communication and progress updates, fostering a collaborative work environment.
- Coordinated cross-functional teams, resulting in seamless project execution and enhanced outcomes.
- Enhanced operational workflows by maintaining well-organized documentation systems and updating records accurately as needed.
- Gathered and organized materials to support operations.
- Set priorities and problem-solved workflow issues to maintain rapport with customers and managers.
- Handled incoming and outgoing shipping and receiving activities.
- Inventoried and ordered office supplies to maintain availability of products.
- Collaborated with service managers to ensure timely completion of repairs and maintenance, increasing overall customer satisfaction.
Operations Manager
Fastenal
01.2018 - Current
- Established positive and effective communication among unit staff and organization leadership, reducing miscommunications and missed deadlines.
- Identified and resolved unauthorized, unsafe or ineffective practices.
- Set, enforced and optimized internal policies to maintain responsiveness to demands.
- Devised processes to boost long-term business success and increase profit levels.
- Trained new employees on proper protocols and customer service standards.
- Trained and guided team members to maintain high productivity and performance metrics.
- Managed purchasing, sales, marketing and customer account operations efficiently.
- Maintained cleanliness and organization of Type workspace, working closely with employees to systemize tasks.
Office Manager
Old Dominion Freight Line, Inc.
06.2012 - 12.2017
- Maintained computer and physical filing systems.
- Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
- Optimized organizational systems for payment collections, AP/AR, deposits and recordkeeping.
- Established workflow processes, monitored daily productivity and implemented modifications to improve overall performance of personnel.
- Managed office operations while scheduling appointments for department managers.
- Coached new hires on company processes while managing employees to achieve maximum production.
Education
G.A.R Memorial HS
Wilkes-Barre, PA07.1995
Skills
- High-Pressure Environments
- Staff Management
- Staff Training
- Policy and Procedure Implementation
- Supply Chain Distribution
- Team Leadership
- Quality Assurance and Control
- Invoice Processing
- Warehouse Operations
- Employee Relations
- Employee Motivation
- Operation Monitoring
- Inventory Control
- Management
- Sales
- Leadership
- Purchasing strategies
- Warehouse Organization
- Shipping procedures
- Inventory Restocking
- Stock management
- Customer Service
- Vendor Relations
- Inventory Management
- Ordering parts
Timeline
Parts Room Coordinator
Wren Kitchens
01.2024 - Current
Operations Manager
Fastenal
01.2018 - Current
Office Manager
Old Dominion Freight Line, Inc.
06.2012 - 12.2017
G.A.R Memorial HS
Similar Profiles
Inna ShulikInna Shulik
Stocker at Wren KitchensStocker at Wren Kitchens
Krystal KortenhausKrystal Kortenhaus
Assistant General Manager at Wren KitchensAssistant General Manager at Wren Kitchens
JANIS RENDEJANIS RENDE
Assembly Operations Manager at Wren KitchensAssembly Operations Manager at Wren Kitchens