Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Michelle Goede

South Bend,IN

Summary

Hardworking Quality Manager with talents in strategic planning, statistical process control, and project management. Dedicated to ensuring improvements are implemented. Knowledge of data analytics and data management.

Overview

20
20
years of professional experience

Work History

Quality Improvement Manager

Imagineering Finishing Technologies
South Bend, IN
02.2004 - Current
  • Worked closely with customers throughout the entire implementation process to ensure satisfaction with results.
  • Performed quality assurance testing prior to launching new implementations into production environments.
  • Resolved any technical issues encountered during the implementation process in a timely manner.
  • Analyzed customer feedback and identified areas for improvement in existing implementations or processes.
  • Managed full project lifecycles beginning at inception and ending with customer-facing deployments.
  • Maintained comprehensive records of all activities related to system implementations.
  • Collaborated with cross-functional teams to ensure successful integration of hardware, software, and networking components.
  • Reviewed customer specifications carefully before beginning any project work in order to avoid misunderstandings or delays later.
  • Monitored performance metrics of implemented systems and took corrective action when necessary.
  • Defined communication and monitoring policies and worked collaboratively to publish status reports and stakeholder updates.
  • Ensured that all team members involved in the implementation process had access to the resources they needed in order to complete their tasks efficiently.
  • Conducted training sessions for staff members on how to use newly implemented systems effectively.
  • Identified potential risks associated with new implementations and developed strategies to mitigate them as needed.

Plant Manager

Imagineering Finishing Technologies
South Bend, IN
02.2004 - Current
  • Managed the daily operations of the plant, including scheduling personnel and equipment.
  • Provided work direction, resolved problems, prepared schedules and supervised operations to complete work for team of 15-80.
  • Monitored plant performance metrics, such as throughput, quality, cost, and safety.
  • Ensured compliance with all applicable laws and regulations.
  • Planned, directed and coordinated operations for production, machinery and processing within company policies and procedures.
  • Planned and coordinated maintenance activities for the facility.
  • Promoted high-quality daily production by enforcing product standards and monitoring level of quality.
  • Analyzed current production processes to identify areas of improvement.
  • Identified and resolved operational issues in a timely manner.
  • Supported departments in successfully utilizing available labor, materials and equipment resources for production.
  • Facilitated communication between workers at different levels of the organization.
  • Improved workflow processes to maximize efficiency and enhance operations.
  • Maintained accurate records of employee attendance, overtime hours worked, inventory levels.
  • Established goals for improving productivity, product quality, safety standards.
  • Oversaw employees and related programs to maximize team productivity and facility output.
  • Collaborated with other managers across plants to share best practices.
  • Provided guidance and mentorship to team members on career development paths.
  • Assigned tasks to employees based on their skillset and experience level.
  • Directed staff training initiatives to ensure adherence to established policies and procedures.
  • Adjusted and improved processes to maximize efficiency.
  • Supervised team members across multiple departments within the plant environment.
  • Gave direction and leadership to all levels of employees and managers.
  • Created reports detailing plant performance indicators such as labor costs or output rate.
  • Developed and implemented successful strategies to optimize production efficiency.
  • Conducted regular meetings with department heads to review progress towards set objectives.
  • Improved efficiency by minimizing downtime.
  • Evaluated schedules, orders and forecasts to plan processes and meet timetables.
  • Identified and solved complex problems that impacted management and business direction.
  • Provided top product quality control and inventory management resulting in reduced downtime and maximized revenue.
  • Inspected production, quality control and maintenance reports to detect and address production problems.
  • Learned how to respond to emergency situations to prevent personal injuries and property damage.
  • Reviewed quality control reports monitoring various aspects.
  • Liaised between senior plant management and line-level supervision to maintain open communications.
  • Met or exceeded target for on-time customer shipments.
  • Led regular stand-up meetings, Scrums and continuous improvement projects with measurable goals.

Education

High School Diploma -

Ross Beatty High School
Cassopolis, MI
06-1986

Skills

  • Operational Excellence
  • Documentation Management
  • Statistical Process Control
  • Quality Management Systems
  • Document Management
  • Operational Improvements
  • Documentation Control
  • Total Quality Management
  • Quality Processes
  • Team Training
  • Customer Satisfaction
  • Corrective Actions
  • Internal Auditing
  • Problem-Solving Abilities
  • Operation Monitoring
  • Product Inspection

Languages

English
Professional

Timeline

Quality Improvement Manager

Imagineering Finishing Technologies
02.2004 - Current

Plant Manager

Imagineering Finishing Technologies
02.2004 - Current

High School Diploma -

Ross Beatty High School

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Michelle Goede