Summary
Overview
Work History
Education
Skills
Timeline
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Michelle Golubtsov

State College,PA

Summary

Friendly and reliable cashier offering unmatched customer service and workplace focus. Quick and accurate in cash and card transactions with excellent multi-tasking aptitude.

Overview

2
2
years of professional experience

Work History

Cashier

Manny's Restaurant And Delicatessen
06.2022 - 06.2023
  • Greeted customers entering store and responded promptly to customer needs.
  • Built relationships with customers to encourage repeat business.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Counted money in cash drawers at beginning and end of shifts to maintain accuracy.

Camp Counselor

Churchville Nature Center
06.2022 - 08.2022
  • Worked with children of varying age, interest, skill, and developmental levels.
  • Led groups of children safely through variety of camp activities.
  • Collaborated with other camp counselors to design fun and enriching learning activities for campers.
  • Communicated with parents about campers' activities and reported concerns and suggestions to supervisor.
  • Implemented rules and regulations to enforce discipline and compliance.
  • Oversaw and taught campers basic principles to enhance wellbeing and safety measures in nature.

Hostess

Churchville Inn
02.2021 - 06.2022
  • Greeted customers warmly upon arrival and provided friendly and warm presence throughout dining experience.
  • Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
  • Answered customer questions about hours, seating, and menu information.
  • Supported servers, food runners, and bussers with keeping dining area ready for every guest.
  • Monitored seating area and checked restrooms regularly to keep spotless.
  • Organized, stocked and cleaned establishment's front lobby during shifts to maintain welcoming appearance.
  • Used cash registers and credit card machines to cash out customers.

Administrative Assistant

Kuser Family Dental
05.2021 - 09.2021
  • Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
  • Executed record filing system to improve document organization and management.
  • Managed filing system, entered data and completed other clerical tasks.

Education

High School Diploma -

Council Rock High School South
Holland, PA
06.2023

Skills

  • Issue Resolution
  • Customer Service Excellence
  • Payment Collection
  • Purchase Assistance
  • Order Taking
  • Product Knowledge
  • Friendly, Positive Attitude
  • Compassionate Communication
  • Positive Engagement
  • Guest Accommodations
  • Interactive Communication Skills
  • Phone Inquiries

Timeline

Cashier

Manny's Restaurant And Delicatessen
06.2022 - 06.2023

Camp Counselor

Churchville Nature Center
06.2022 - 08.2022

Administrative Assistant

Kuser Family Dental
05.2021 - 09.2021

Hostess

Churchville Inn
02.2021 - 06.2022

High School Diploma -

Council Rock High School South

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Michelle Golubtsov