Self-motivated, with a strong sense of personal responsibility.
Worked effectively in fast-paced environments.
Skilled at working independently and collaboratively in a team environment.
Proven ability to learn quickly and adapt to new situations.
Excellent communication skills, both verbal and written.
Worked well in a team setting, providing support and guidance.
Demonstrated respect, friendliness and willingness to help wherever needed.
Assisted with day-to-day operations, working efficiently and productively with all team members.
Passionate about learning and committed to continual improvement.
Worked flexible hours across night, weekend, and holiday shifts.
Organized and detail-oriented with a strong work ethic.
Paid attention to detail while completing assignments.
Used critical thinking to break down problems, evaluate solutions and make decisions.
Behavioral Health
Mercy San Juan Medical Center
Participated in ongoing professional development opportunities, staying current on best practices within the field of behavioral health assistance.
Managed challenging situations involving behavioral health crises with calm professionalism and appropriate interventions.
Enhanced treatment efficacy by collaborating with multidisciplinary behavioral health teams to assess and address individual needs.
Served as a resource for nursing staff by providing education on psychiatric disorders, treatments, and best practices in behavioral health nursing.
Contributed to the development of organizational policies related to behavioral health services that aligned with state regulations and accreditation standards.
Participated in ongoing professional development opportunities such as conferences, webinars, and trainings to stay current with best practices in behavioral health nursing care.
Chiropractic Assistant
Linda Shanks
Answered phones to respond to customer questions, provide information and schedule appointments.
Developed strong rapport with patients leading to high levels of trust and satisfaction, fostering long-term relationships.
Prepared examination rooms with necessary equipment, promoting efficient appointment flow while prioritizing sanitation protocols.
Educated patients on chiropractic care benefits, resulting in increased referrals and new client acquisition.
Greeted incoming visitors warmly and directed patients to appropriate areas to keep office running smoothly.
Maintained strict adherence to HIPAA regulations, protecting sensitive patient information and upholding confidentiality standards.
Promoted a welcoming atmosphere by greeting patients warmly upon arrival and addressing their concerns promptly.
Sanitized, restocked, and organized exam rooms and medical equipment.
Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
Demonstrated proficiency in using various therapeutic modalities like ultrasound therapy or electrical stimulation under chiropractor supervision for better treatment outcomes.
Improved office organization by maintaining clean and well-stocked treatment rooms for daily use.
Streamlined appointment scheduling for improved patient experience and reduced wait times.
Assisted chiropractors with patient care, ensuring accurate documentation and treatment plans.
Supported practice growth by maintaining a well-organized office environment and ensuring efficient day-to-day operations.
Assisted chiropractor during patient exams to implement treatment plans quickly.
Increased patient retention through exceptional customer service and follow-up communications.
Learned and followed laws and HIPAA guidelines to keep office compliant with industry regulations.