Michelle Gonzalez
Memphis,TN
Summary
- State-certified Nursing Assistant bringing senior-level experience in healthcare settings. Observant and reliable with good bedside manner and excellent time-management skills to address patient requirements. Proficient in mobility and personal hygiene support. Proficient and caring nursing team member offering outstanding patient-facing experience. Adept at addressing patient needs with compassionate care and attention to detail. Diligent about maximizing satisfaction, safety and wellness while serving patients of all backgrounds.
Compassionate Certified Nursing Assistant adept at bathing, grooming and feeding elderly and disabled patients. Familiar with advanced medical terminology, procedures, and always making sure to have empathy towards any patients.
- To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
- Housekeeper focused on providing exceptional service to commercial tenants. Reliable, responsible and driven to be integral team member. Consistently punctual in arrival and stays until all tasks are complete. Manages supply inventory and task list efficiently.
- Detail-oriented professional with experience providing cleaning services. Skilled in using variety of cleaning products and equipment. Possesses excellent organizational and multi-tasking skills and provides excellent customer service.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Certified Nursing Assistant
Home Choice Health Care
06.2012 - 01.2022
- Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
- Checked patients vitals such as temperature, blood pressure, respiration rate, and pulse.
- Utilized therapeutic communication, empathy and active listening skills to encourage and develop positive relationships with patients.
- Delivered individualized patient care by recording vital signs, documenting observations, and evaluating patient needs.
- Cared for patients that were diagnosed with things such as Alzheimer's,diabetes, and Parkinson's disease.
- Helped patients with self-feeding and assisted feeding, based on individual needs.
- Helped patients complete range of motion exercises to prevent loss of function during care.
- Changed linen in room, keeping spaces fresh and clean for patients health and sanitization.
- Followed proper lifting techniques as instructed and assisted with ambulation
- Performed laundry, grocery shopping and other light housekeeping duties as instructed by client.
- Traveled to patients homes to complete healthcare services and promote continuity of care.
- Reported unusual or urgent circumstances in patients' condition or environment immediately to nurse supervisor.
- Encouraged patients to participate in safe physical activity to help boost mood and improve overall wellness.
- Followed nutritional plans to prepare optimal meals.
- Developed safe and trusting environment while caring for patients.
- Provided transportation and appointments management.
- Communicated regularly with patients families to provide updates on health and wellbeing.
Housekeeper
ServiceMaster
07.2011 - 07.2013
- Disinfected and mopped bathrooms to keep facilities sanitary and clean.
- Maintained clean and comfortable environments in commercial buildings by vacuuming, cleaning windows, and dusting.
- Disposed of trash and recyclables each day to avoid waste buildup.
- Adhered to professional house cleaning checklist.
- Used chemicals by following safety protocols and procedures to avoid burns and injuries.
- Restocked towels and amenities in bathrooms
- Delivered quality customer service to address urgent needs and cleaning requests.
- Verified cleanliness and organization of storage areas and carts.
- Worked on cleaning team to service commercial buildings.
Education
No Degree - Nursing Assistant
Concorde Career College
Memphis, TN05.2011
High School Diploma -
Kingsbury High School
Memphis, TN05.2010
Skills
- Handwashing
- Family Communication
- Disability Care
- Monitor Vitals
- Companionship and Emotional Support
- Attention to Detail
- Disinfection Procedures
- Quality Assurance
- Equipment Disinfection
- Commercial Cleaning
- Dusting
- Stocking Bathrooms
Certification
- Certified Nursing Assistant
- First Aid/AED/CPR Certification
Languages
Spanish
Full Professional
English
Native or Bilingual
Timeline
Certified Nursing Assistant
Home Choice Health Care
06.2012 - 01.2022
Housekeeper
ServiceMaster
07.2011 - 07.2013
No Degree - Nursing Assistant
Concorde Career College
High School Diploma -
Kingsbury High School
- Certified Nursing Assistant
- First Aid/AED/CPR Certification
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