Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Michelle Gosselin

Lisbon Falls,ME

Summary

Dedicated and compassionate Registered Nurse (RN) with progressive career history in direct patient care, triage and care coordination in fast-paced environment. Proven to remain calm under pressure and skillfully handle difficult patients and high-stress situations. Consistently developing strong relationships with patients and families through empathetic communication, respectful attitude and excellent customer service.

Overview

28
28
years of professional experience
1
1
Certification

Work History

Nursing Faculty

Central Maine Community College
01.2023 - Current

Didactic, lab and clinical instructor for Associate Degree Nursing Program.

  • Develop cirriculum and lab activities.
  • Educate on proper procedures and how to prioritize care tasks.
  • Provided individualized instruction to struggling pupils.
  • Collaborated with other preceptors and instructors to enhance student experience.
  • Met with students one-on-one to design learning plans and discuss projects.
  • Lecture about fundamentals of nursing care through critical care concepts.
  • Compiled, administered and graded examinations to evaluate and record student comprehension levels.
  • Assessed student knowledge levels and abilities with detailed assessments.
  • Prepared course materials such as syllabi, homework assignments and handouts for distribution or use within classroom.
  • Oversaw laboratory and clinical environments to help students advance knowledge and abilities.
  • Stayed current on advances in biological science and incorporated into curriculum.
  • Self-motivated, with a strong sense of personal responsibility.
  • Proven ability to learn quickly and adapt to new situations.
  • Worked well in a team setting, providing support and guidance.

Nursing Faculty, Adjunct

University Of Maine, Augusta
08.2021 - Current

Adjunct faculty, Bachelor's of Science Nursing program

  • Provided individualized instruction to struggling pupils.
  • Collaborated with other preceptors and instructors to enhance student experience.
  • Met with students one-on-one to design learning plans and discuss projects.
  • Led classes with 8 students.
  • Assessed student knowledge levels and abilities with detailed assessments.
  • Oversaw laboratory and clinical environments to help students advance knowledge and abilities.
  • Directly cared for patients at least 100 hours each month to maintain currency on clinical techniques.

Applications Specialist and Case Manager

Martins Point Healthcare
11.2016 - 07.2023
  • Updated technical documentation, product specifications and technical training materials.
  • Collaborated with multidisciplinary teams to design and implement new technology features.
  • Designed and developed application scripts for test scenarios.
  • Delivered support training to help customers learn key features of applications.
  • Collaborated with stakeholders regarding project capabilities and limitations to deliver optimal functionality.
  • Assisted with creation of user manuals.
  • Developed and implemented comprehensive case management plans to address client needs and goals.
  • Coordinated services with other agencies, community-based organizations, and healthcare professionals to provide useful benefits to clients.
  • Developed and implemented safety plans for clients at risk of harm to provide protection.
  • Collaborated with an interdisciplinary team to determine timely delivery of services.
  • Identified care needs of individual patients and coordinated responses based on physician advice, insurance limitations, and procedural costs.
  • Evaluated treatment plans against individual goals and healthcare standards.
  • Facilitated individual and group sessions to promote positive behavior change for clients.
  • Provided education on health and nutrition for patients to maintain healthy habits and wellbeing.
  • Referred clients to appropriate team members, community agencies and organizations to meet treatment needs.

RN Supervisor, Ambulatory Care Unit

Midcoast Hospital
11.2014 - 06.2016
  • Coordinated nursing activities and staffing with health-related, therapeutic and support services to streamline service delivery.
  • Evaluated and monitored care and services throughout shift to improve quality levels.
  • Enforced nursing practice standards and recommended unit and institution policies and procedures to boost medical care quality.
  • Onboarded new employees through orientation meetings and training sessions before deployment to different departments.
  • Developed and distributed nursing assignments for unit employees that outlined individual and group tasks.
  • Reviewed staffing patterns, quantities and nursing units' census to meet resident needs and budgetary controls.
  • Established and maintained effective communication with staff and physicians to promote high quality patient care.
  • Communicated with patients, ensuring that medical information was kept private.

Nurse Manager, Emergency Department

Central Maine Medical Center
09.2011 - 11.2014
  • Supervised, directed, and motivated high-quality performance from nursing staff.
  • Led staff meetings to keep team informed of departmental changes and provide opportunities for nurses to share ideas and concerns.
  • Investigated and independently resolved complaints from staff, physicians, and patients by leveraging clinical judgment and unit management expertise.
  • Fostered improvement in staff development, personnel training, and standards of patient care.
  • Established and continuously optimized unit schedules and individual work assignments.
  • Promoted professional development opportunities to encourage nurses to pursue continuous training.
  • Managed staff scheduling and time off to adequately staff nursing floors and allow nurses earned time off.
  • Developed strategy to target nursing and patient satisfaction issues, improve response and patient care quality and suggest actionable improvements to promote hospital-wide quality and safety initiatives.
  • Reviewed department performance and adjusted coverage to compensate for changing conditions.
  • Managed 40 nurses and nursing activities 150-bed hospital by providing comprehensive nursing guidance and maintaining outstanding patient satisfaction and care standards.

Registered Nurse, Emergency Department

Central Maine Medical Center
07.1995 - 09.2011
  • Collaborated with physicians to quickly assess patients and deliver appropriate treatment while managing rapidly changing conditions.
  • Administered medications via oral, IV, and intramuscular injections and monitored responses.
  • Administered medications and treatment to patients and monitored responses while working with healthcare teams to adjust care plans.
  • Educated patients, families and caregivers on diagnosis and prognosis, treatment options, disease process, and management and lifestyle options.
  • Provided direct patient care, stabilized patients, and determined next course of action.
  • Trained new nurses in proper techniques, care standards, operational procedures, and safety protocols.
  • Implemented medication and IV administration, catheter insertion, and airway management.
  • Updated patient charts with data such as medications to keep records current and support accurate treatments.
  • Organized and managed care of patients undergoing various therapies and procedures.

Education

Master of Science - Nursing Education

Purdue Global University
Indianapolis, IN
07.2020

Associate of Science - Nursing

Central Maine Medical Center School of Nursing
Lewiston, ME
05.1995

Skills

  • Exam Preparation
  • Safety Measures
  • Online Systems
  • Lesson Planning
  • Complex Problem-Solving
  • Individualized Care Plans
  • Direct Supervision
  • Direct Patient Care
  • Curriculum Development
  • Critical Thinking

Certification

  • Certified Nurse Educator, - October 2023
  • Certified Case Manager- 2019-present
  • AHA BLS Instructor- 1999- present
  • ENA TNCC Instructor- 2001- present

Timeline

Nursing Faculty

Central Maine Community College
01.2023 - Current

Nursing Faculty, Adjunct

University Of Maine, Augusta
08.2021 - Current

Applications Specialist and Case Manager

Martins Point Healthcare
11.2016 - 07.2023

RN Supervisor, Ambulatory Care Unit

Midcoast Hospital
11.2014 - 06.2016

Nurse Manager, Emergency Department

Central Maine Medical Center
09.2011 - 11.2014

Registered Nurse, Emergency Department

Central Maine Medical Center
07.1995 - 09.2011

Master of Science - Nursing Education

Purdue Global University

Associate of Science - Nursing

Central Maine Medical Center School of Nursing
Michelle Gosselin