Summary
Overview
Work History
Education
Skills
Certification
References
Timeline
Generic

Michelle Graham

Parkhill,OK

Summary

Accomplished Director of Health Education at Cherokee Nation Health Services, adept in strategic planning and people management. Excelled in creating training programs, elevating staff performance, and fostering a culture of innovation and teamwork. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

9
9
years of professional experience
1
1
Certification

Work History

Director of Health Education

Cherokee Nation Health Services
05.2019 - Current
  • Developed high-performing teams by providing mentorship, guidance, and opportunities for professional growth.
  • Enhanced team collaboration through regular communication, goal setting, and performance evaluations.
  • Cultivated a positive work environment that fostered employee engagement, increased retention rates, and boosted overall team morale.
  • Managed budgets effectively to ensure optimal use of resources while maintaining financial stability.
  • Optimized staff performance by designing comprehensive training programs tailored to individual needs.
  • Trained and guided team members to maintain high productivity and performance.
  • Recruited, hired, and trained initial personnel, working to establish key internal functions and outline scope of positions for Cherokee Nation Health Services.
  • Tracked employee attendance and punctuality, addressing repeat problems quickly to prevent long-term habits.

Administrative Officer

Cherokee Nation Health Services
05.2015 - 11.2015
  • Coordinated Quality Improvement projects for DNV Accreditations.
  • Facilitate and instruct New Employee Health Orientation for the health system.
  • Implemented and updated Cherokee Nation Health Services policies and procedures.
  • Enhanced overall office productivity through effective coordination of daily tasks.

Education

Master of Science - Health Care Administration

Oklahoma State University
Stillwater
05.2019

Bachelor of Science - Organizational Leadership

Northeastern State University
Tahlequah, OK
12.2016

Skills

  • Strategic Planning
  • Verbal and written communication
  • Administrative / Operations / Financial Management
  • Creativity and Innovation
  • Staff Management / Staff Development
  • Teamwork and Collaboration
  • Customer Service
  • Employee Development
  • Performance Evaluations

Certification

  • Certified EMT, 2024
  • Certified EVOS, 2024
  • Certified TIM Responder Training, 2024
  • NHA Certified Billing and Coding Specialist, 2022
  • BLS Instructor, 2021
  • Non-Violent Crisis Prevention Instructor, 2020
  • Mental HEalth First Aid Instructor, 2019
  • Certified Healthcare Operations Professional, 2018

References

Todd Enlow, Cherokee Nation Housing Authority 

918-822-2500


Sheryl Rountree, Cherokee Nation One Fire

918-772-7840

Timeline

Director of Health Education

Cherokee Nation Health Services
05.2019 - Current

Administrative Officer

Cherokee Nation Health Services
05.2015 - 11.2015

Master of Science - Health Care Administration

Oklahoma State University

Bachelor of Science - Organizational Leadership

Northeastern State University

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Michelle Graham