Michelle Grambone
Totowa,NJ
Summary
Self-motivated and detail-oriented specialist who exemplifies professionalism, and an ability to manage multiple projects and tasks. Demonstrated history problem solver with a track record of delivering results in credit operations, receivables management and effective credit risk mitigation. Possesses leadership qualities and the ability to work with and develop people.
Overview
35
35
years of professional experience
Work History
Operations Manager
Esposito Development Group
08.2022 - Current
- Overseeing the day-to-day operations of development projects, ensuring efficient workflows, resource allocation, quality control, and timely project delivery by managing teams, budgets, and project timelines, while collaborating with various clients to achieve project goals
- Supervised operations staff and kept employees compliant with company policies and procedures.
- Conducted regular performance reviews, identifying areas for improvement and developing action plans to address them.
- Managed inventory and supply chain operations to achieve timely and accurate delivery of goods and services.
- Developed and maintained relationships with external vendors and suppliers.
R&D Coordinator and Administrative Assistant
Amarin Pharma Inc.
05.2020 - 06.2022
- Responsible for providing two main functions, including advanced administrative and business operations support to executive members of the R&D team
- Also, proactive planning for and executes on R&D team support needs, including monitoring and documenting clinical activities, timelines, and data flow and aiding in tracking progress of clinical trials and other projects within the Clinical Department
Project Coordinator (Temporary), Clinical
Amarin Pharma Inc.
05.2019 - 05.2020
- Responsible for providing high-level support in a fast-paced clinical research environment assisting the Clinical Development team and tracking progress of clinical trial activities and other projects within the Clinical Department
- The Project Coordinator monitors and documents clinical activities, timelines and data flow, and provides regular updates to team members
- Primary Objectives: Provides administrative support to the Clinical Development team (project status tracking, uploading documents into electronic filing systems, contracts processing)
- Attending internal and project-specific meetings; drafting/reviewing meeting minutes
- Assures proper oversight of CRO and/or other third-party vendors
- Collects, synthesizes and reports high-level project information to team members
- Assists Clinical Development team members in creation and maintenance of project-related documents (status reports, contracts, SOPs, etc.)
- Coordinates and supports field-monitoring activities through regular meetings, teleconferences and/or site visits
- Prepares clinical conference presentations under the direction of presenter as needed
- Completes clerical tasks to assist Clinical Development and team in daily work (e.g., schedule meetings, print meeting materials, arrange travel)
- Creates and maintain project-specific contact lists
Accounting Manager
Online Computers
06.2015 - 05.2019
- Company Overview: A nationwide IT company that provides solutions for desktop management, data security, cloud computing, server virtualization, email, and support
- Oversaw all accounts receivables including collections, cash application, claims management, chargebacks, customer inquiries and recommendations for write-off and client billing
- Maintain all financial records and client contracts
- Management duties included cash flow, credit research and financial analysis
- Preparation of monthly reports including DSO calculation, aging analysis and cash reconciliation
- Responsible for monthly credit card statement reconciliation
- Handle administrative requests from CEO
- Organizing and scheduling appointments
- Update and maintained office policies and procedures
- Act as the point of contact for internal and external clients
- Responsible for all office manager tasks
- A nationwide IT company that provides solutions for desktop management, data security, cloud computing, server virtualization, email, and support
Credit Operations Manager
Acadia Technology
01.2006 - 03.2012
- Company Overview: A boutique technology firm specializing in providing secure networks including network infrastructure, security, wireless, and converged JP telephony solutions to its customers
- Responsible for credit approval, invoicing, collections and cash application
- Issue monthly reports including cash flow, accounts receivable and expense analysis
- In charge of all customer relations and communication
- Responsible for all Office Manager tasks
- A boutique technology firm specializing in providing secure networks including network infrastructure, security, wireless, and converged JP telephony solutions to its customers
Credit & Collections Senior Manager
Meto Inc.
01.1990 - 01.2000
- Company Overview: $70mm US subsidiary of international public entity, developing, manufacturing, and distributing bar coding printers, labels, price marking equipment, and software to major retailers nationwide
- Hired, trained and managed a staff of credit professionals
- Reduced DSO by 50%- or 48-days improving cash flow $6.0 million dollars
- Implemented the J.D.Edwards Accounts Receivable business systems module for three operating divisions
- Authored and established a credit and collections Policy and Procedures manual
- Installed D&B software business system establishing credit limits minimizing financial exposure
- $70mm US subsidiary of international public entity, developing, manufacturing, and distributing bar coding printers, labels, price marking equipment, and software to major retailers nationwide
Education
Morris County Education - Computer Science
Skills
- Microsoft Office
- Excel
- Word
- Outlook
- PowerPoint
- Oracle
- J D Edwards
- Veeva Vault
- Problem-solving
Employeesignature
Michelle Grambone
Timeline
Operations Manager
Esposito Development Group
08.2022 - Current
R&D Coordinator and Administrative Assistant
Amarin Pharma Inc.
05.2020 - 06.2022
Project Coordinator (Temporary), Clinical
Amarin Pharma Inc.
05.2019 - 05.2020
Accounting Manager
Online Computers
06.2015 - 05.2019
Credit Operations Manager
Acadia Technology
01.2006 - 03.2012
Credit & Collections Senior Manager
Meto Inc.
01.1990 - 01.2000
Morris County Education - Computer Science
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