Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Michelle Grant

Gary,IN

Summary

Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.

Overview

9
9
years of professional experience
1
1
Certification

Work History

Sortation Associate

Amazon
11.2019 - Current
  • Increased productivity by working collaboratively with team members to meet deadlines.
  • Ensured accurate package delivery with attention to detail in labeling and scanning processes.
  • Contributed to customer satisfaction by ensuring timely processing of urgent shipments.
  • Maintained a safe work environment through proper handling of packages and equipment.
  • Enhanced efficiency by sorting and organizing packages according to destination codes.

Interim Learning Trainer

Amazon
10.2021 - 04.2022
  • Enhanced learning outcomes by implementing interactive and innovative training methods.
  • Collaborated with management to develop targeted training programs for improved employee performance.
  • Utilized data-driven approaches to assess trainee progress and tailor future lessons accordingly.
  • Mentored new trainers, sharing best practices and supporting their professional growth.
  • Led workshops on effective communication, time management, and problem-solving techniques, resulting in increased employee productivity.
  • Conducted regular evaluations of training materials, ensuring content relevancy and alignment with industry standards.
  • Increased employee retention by offering personalized coaching sessions focused on career development strategies.
  • Coordinated cross-functional training initiatives to promote interdepartmental understanding and collaboration.
  • Maintained up-to-date knowledge of industry trends, integrating new ideas into existing training curriculums when relevant.
  • Streamlined onboarding processes, reducing the time needed for new hires to become fully productive members of the organization.
  • Provided coaching and mentoring to employees.
  • Developed and implemented successful new hire door entering procedure.

Interim Acting Director

Little Graduates Childcare Academy
01.2018 - 09.2021
  • Enhanced children''s emotional and social development by implementing age-appropriate programs and activities.
  • Increased parent satisfaction by maintaining open communication channels and addressing concerns promptly.
  • Streamlined daycare operations through effective scheduling, staff management, and budget control.
  • Ensured safety of children by enforcing strict health and safety guidelines in compliance with state regulations.
  • Developed strong relationships with families, fostering a sense of community within the daycare center.
  • Mentored and trained staff members to provide consistent high-quality care for all children.
  • Evaluated and adjusted curriculum to meet the diverse needs of individual children, promoting inclusivity and equal opportunities for learning.
  • Managed administrative tasks such as record-keeping, billing, and reporting to ensure efficient operation of the daycare center.
  • Implemented ongoing professional development opportunities for staff members, improving overall quality of care provided at the facility.
  • Promoted a positive learning culture by modeling appropriate behavior management strategies for staff members to emulate.
  • Facilitated conflict resolution between parents or staff when necessary to maintain a harmonious atmosphere within the daycare center.
  • Managed the enrollment process for new families, ensuring that all necessary documentation was collected and properly maintained.
  • Reviewed and updated emergency preparedness procedures regularly to maintain a safe environment for children and staff members.
  • Brought center into full compliance with licensing and safety regulations for fire and disaster preparedness, Department of Public Health codes and USDA nutritional guidelines.
  • Worked with teaching staff to evaluate individual progress and recommend appropriate learning plans.
  • Communicated with owners, board members and support team concerning personnel matters.

Lead Teacher

Little Graduates Childcare Acadmey
04.2015 - 01.2018
  • Developed and implemented differentiated instruction strategies to accommodate diverse learning styles, resulting in increased student engagement and success.
  • Collaborated with colleagues to design interdisciplinary units of study, fostering a deeper understanding of content across subject areas.
  • Designed and executed project-based learning experiences, promoting teamwork, problem-solving skills, and real-world connections for students.
  • Used data-driven decision-making processes to analyze student performance trends and adjust instructional practices accordingly, leading to improved outcomes.
  • Mentored new teachers on best practices for classroom management and instructional techniques, contributing to their professional growth and effectiveness in the classroom.
  • Implemented assessment tools that monitored student progress throughout the year, allowing for targeted interventions when needed to close achievement gaps.
  • Organized field trips that enriched classroom learning experiences by connecting students with real-world applications of course concepts.
  • Facilitated peer-to-peer learning opportunities within the classroom environment increasing collaboration among students and deepening understanding of material.

Education

High School Diploma -

PERCY L. JULIAN
Chicago, IL

International Academy of Design And Technology - Schaumburg
Schaumburg, IL

Skills

  • Deadline-Oriented
  • Process Improvement
  • Staff Training and Development
  • Problem-Solving Skills
  • Stock Management
  • Computer Literacy
  • Inventory Control
  • Strategic Planning

Certification

  • Certified Child Development Associate, Council for Professional Recognition - 2017-2020

Timeline

Interim Learning Trainer

Amazon
10.2021 - 04.2022

Sortation Associate

Amazon
11.2019 - Current

Interim Acting Director

Little Graduates Childcare Academy
01.2018 - 09.2021

Lead Teacher

Little Graduates Childcare Acadmey
04.2015 - 01.2018

High School Diploma -

PERCY L. JULIAN

International Academy of Design And Technology - Schaumburg
Michelle Grant