MICHELLE GRANT
East Orange,NJ
Summary
Well-qualified Human Resources Professional with proven success in improving operations and solving problems. Highly proficient in building lasting relationships with key decision makers, customers and team members to further company goals. Ready to leverage training and experience to take on new professional challenges.
Overview
18
18
years of professional experience
Work History
Learning Trainer
AMAZON LOGISTICS (AMZL)
10.2021 - Current
- Facilitates training-related programs.
- Trained and mentored over 400 new personnel hired to fulfill various roles.
- Coordinates training sessions based on site/regional needs.
- Drives execution of all learning-related audits and supports any operational audit initiatives.
- Tracks performance and supports any identified retraining opportunities.
- Documents feedback and audit results to help the learning department identify strengths as well as areas of improvement.
Sortation Associate
AMAZON LOGISTICS, (AMZL)
04.2021 - 09.2021
- Get customers' orders ready for delivery.
- Use technology like scanners, computers, and handheld printers.
- Use carts, dollies, hand trucks, and other gear to move items around.
- Maintained high-level work standards achieving 100% accuracy in sorting and processing.
- Applied Occupational Safety and Health Administration (OSHA) standards for lifting, working at heights, and hazardous chemical handling.
Training and Development Officer
Ministry of Public Infrastructure
11.2012 - 08.2019
- Planned and facilitated more than 100 local and overseas training courses for the professional development of both technical and non-technical staff locally and internationally.
- Effectively organized, coordinated, and managed the company's local and international events.
- Responsible for the administrative and reporting requirements for the Ministry of Public Infrastructure training department.
- Coordinated with other Ministries and Government Offices on events, training, and development needs.
Human Resource Manager (ag)
Ministry Of Public Works
01.2016 - 07.2016
- Serve as a link between management and employees by handling questions, interpreting and administering contracts, and helping resolve work-related problems.
- Advise managers on organizational policy matters such as equal employment opportunity and sexual harassment and recommend needed changes.
- Perform difficult staffing duties, including dealing with understaffing, refereeing disputes, firing employees, and administering disciplinary procedures.
- Identify staff vacancies and recruit, interview, and select applicants.
Events Manager
Guyana International Conference Centre
02.2006 - 08.2010
- Provide and enhanced awareness of the facilities of the Conference Centre via Marketing projects while pursuing and retaining customers.
- Monitor event activities to ensure compliance with applicable regulations and laws, the satisfaction of participants, and the resolution of any problems that arise.
- Direct administrative details such as financial operations, dissemination of promotional materials, and responses to inquiries.
- Hire, train, and supervise volunteers and support staff required for events.
Education
Master of Science - Human Resources Management
WESTERN GOVERNORS UNIVERSITY
Salt Lake City, UT12.2024
Diploma - Human Resource Development
INSTITUTE OF COMMERCIAL MANAGEMENT
RINGWOOD, HAMPSHIRE2016
Certification: Project Management Professional PMP -
PROJECT MANAGEMENT INSTITUTE
NEWTOWN, PA2015
Bachelor of Arts - Tourism Studies
UNIVERSITY OF GUYANA
GEORGETOWN, GUYANA.2002
High School Diploma -
CENTRAL HIGH SCHOOL
GEORGETOWN, GUYANA07.1996
Skills
- Human Resources Management
- Talent Acquisition
- Events Planning and Coordination
- Critical Thinking
- Training and Development
- Proficient in Microsoft Office (word, excel, access, and PowerPoint)
- Labor negotiations
- Effective Communication
Timeline
Learning Trainer
AMAZON LOGISTICS (AMZL)
10.2021 - Current
Sortation Associate
AMAZON LOGISTICS, (AMZL)
04.2021 - 09.2021
Human Resource Manager (ag)
Ministry Of Public Works
01.2016 - 07.2016
Training and Development Officer
Ministry of Public Infrastructure
11.2012 - 08.2019
Events Manager
Guyana International Conference Centre
02.2006 - 08.2010
Master of Science - Human Resources Management
WESTERN GOVERNORS UNIVERSITY
Diploma - Human Resource Development
INSTITUTE OF COMMERCIAL MANAGEMENT
Certification: Project Management Professional PMP -
PROJECT MANAGEMENT INSTITUTE
Bachelor of Arts - Tourism Studies
UNIVERSITY OF GUYANA
High School Diploma -
CENTRAL HIGH SCHOOL
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