Michelle Green
Coppell,TX
Summary
I have 20 plus years in logistics,and I am looking to grow even more. My skill set in the logistics fields been rewarding. I am highly qualified in ordering supplies, reconciling purchases orders, performing audits, performing inventory and communication. Communication is the key to anything and is very much needed in the logistics field. Communication is what keeps everyone in the loop,therefore the operation can run smoothly.
Overview
29
29
years of professional experience
Work History
Sales Floor Associate
Nordstrom
Southlake, TX
11.2022 - 06.2024
- Managed time effectively between tasks such as restocking shelves and assisting customers with purchases.
- Resolved customer complaints promptly and professionally according to company policies.
- Adhered to all company procedures when handling sensitive data such as credit card information.
- Greeted customers promptly, offering assistance to improve shopping experience.
- Recommended and helped locate or obtain merchandise based on customer needs and desires.
- Built and maintained relationships with peers and upper management to drive team success.
- Maintained signs and labels to communicate accurate prices to guests, following signing, and merchandising processes.
Medical Supply Technician
US Department of Veterans Affairs
Dallas-Fort Worth, TX
04.2020 - 04.2021
- Distribution of supplies to the central storerooms of the hospital on a daily basis, performed daily inventory checks of stock levels, and send request to wards and clinics via the Catamaran system
- Maintain stock records concerning the revisions made to stock levels
- Worked with Area Specialists to develop responses on product recalls and safety alerts
- Delivered supplies to all of my assigned area in a timely manner
- Documented all supply transactions made on a daily basis for supply shipments and procurements
- Stood in as acting supervisor as needed
- Delegated tasks to each individual as appropriated
- Ensured that each task was completed and that all necessary paperwork was completed and entered into the system
Inventory Manager
US Department of Veterans Affairs
Fayetteville, NC
10.2017 - 09.2019
- Duties in this roll included reconciling purchase order receipts to the US Bank, receiving supplies into our computer system VISTA, performing inventory to maintain stock levels, maintaining budget of 80,000 dollars per quarter for my department, ordering and issuing supplies to my assigned areas, processing returns to vendors when needed, and maintaining daily, weekly, and monthly reports
- Maintained vendor files for each department
- Conducted spot checks in my department as needed
- Ensure that my department would receive credits to their budgets from vendors
- Disputed any discrepancies of orders that were received
Medical Logistician
US Department of Veterans Affairs
Durham, NC
03.2016 - 10.2017
- Distribution of supplies to the central storerooms of the hospital on a daily basis, performed daily inventory checks of stock levels, and send request to wards and clinics via the Catamaran system
- Maintain stock records concerning the revisions made to stock levels
- Worked with Area Specialists to develop responses on product recalls and safety alerts
- Delivered supplies to all of my assigned area in a timely manner
- Documented all supply transactions made on a daily basis for supply shipments and procurements
- Stood in as acting supervisor as needed
- Delegated tasks to each individual as appropriated
- Ensured that each task was completed and that all necessary paperwork was completed and entered into the system
Pharmacy Call Center Representative
US Department of Veterans Affairs
Waco, TX
11.2012 - 03.2016
- Responsible for refilling and renewing prescriptions for Veterans nationwide
- Sent corresponding emails to the Pharmacists and physicians as when needed or requested
- Educated the Veterans on the processes and procedures of the Veterans Health prescription system
- Assisted the Veteran and their family members when enrolling into the Veterans Health prescription system
- Routed calls to the appropriate departments or clinics when requested or as needed
- Tracked medications when requested by the Veteran or family members
- Trained new personnel as they came on board with our department on processes, procedures, and calls
Screening Officer
TSA (Transportation Security Administration)
Atlanta, GA
06.2004 - 09.2010
- I provided a sense of security and protection to all traveling by air in professional and courteous manner
- Operated various screening equipment and technology to identify dangerous objects in luggage, cargo and on individuals
- Controlled terminal entry and exit points
- Conducting bag searches as needed
- Conducting physical pat - downs when needed
- Monitored all passenger traffic for any suspicious behaviors
- Completed all necessary paperwork at the end of each shift of my shift
Logistics Specialist
US Navy
Norfolk, VA
02.1995 - 06.1999
- As a supply clerk for the US Navy, I ordered supplies as well as delivered supplies to the appropriate departments as they arrived
- Stocked supplies in appropriate storage areas
- Reconciled fuel receipts as they were received
- Performed spot checks when needed
- Provided guidance on process of placing orders
- Trained new personnel as they joined our team
- Ensured that all processes were understood and adhered to
Education
Certification in EKG Technician -
Central Carolina Community College
North Carolina09.2018
Skills
- Office experience
- Computer skills
- Customer service
- Data entry
- Inventory management
- Stocking
- Logistics
- Security
- Epic
- Microsoft Excel
- Microsoft Office
- Typing
- Communication skills
- Organizational skills
- Medical terminology
- Medical office experience
- Time management
- CPT coding
- Purchasing
- Management
- Microsoft Word
- Analysis skills
- Administrative experience
- Accounting
- Accounts receivable
- Microsoft Outlook
- Oracle
- Filing
- Office management
Timeline
Sales Floor Associate
Nordstrom
11.2022 - 06.2024
Medical Supply Technician
US Department of Veterans Affairs
04.2020 - 04.2021
Inventory Manager
US Department of Veterans Affairs
10.2017 - 09.2019
Medical Logistician
US Department of Veterans Affairs
03.2016 - 10.2017
Pharmacy Call Center Representative
US Department of Veterans Affairs
11.2012 - 03.2016
Screening Officer
TSA (Transportation Security Administration)
06.2004 - 09.2010
Logistics Specialist
US Navy
02.1995 - 06.1999
Certification in EKG Technician -
Central Carolina Community College
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