MICHELLE GREENBERG
BOYNTON BEACH
Summary
Dynamic Sales Manager with a proven track record at Hunters Run Country Club, excelling in client relations and sales strategy development. Adept at building strong client relationships and leading teams to exceed sales targets. Proficient in QuickBooks and skilled in multitasking, ensuring efficient operations and outstanding customer satisfaction.
Overview
13
13
years of professional experience
1
1
Certification
Work History
Sales Manager/Accounts Receivable
Hunters Run Country Club
01.2021 - Current
- Handled customer relations issues, enabling quick resolution, and client satisfaction.
- Increased sales revenue by developing and implementing effective sales strategies.
- Built long-lasting client relationships through excellent customer service and consistent followups.
- Led a successful sales team by providing motivational coaching and performance-based incentives.
- Reconciled accounts and monthly statements. Tracking and collecting payments. Ran reports. Processed collections. Payroll.
BARTENDER/TRAINER
Old Key Lime House
02.2018 - 10.2020
- Provided exceptional customer service by tending bar and greeting guests.
- Improved bartender skills by conducting comprehensive training sessions on cocktail recipes, customer service, and bar management.
- Trained new bartenders on drink preparation, product promotion, garnish preparation, and sanitation protocol.
ADMINISTRATIVE ASSISSTANT/BOOKKEEPER
SBS A/C Company
08.2015 - 02.2018
- Organized reports & charts
- Handled phone calls and directional support
- Fluent in the following: WORD, Excel, PowerPoint, and many organizational type programs
- Assigned units to employees
- Directed different locations to employees
SERVER
BANANA BOAT RESTAURANT
04.2012 - 02.2018
- Waited/greeted tables, assisted in making drink orders, extreme multitasking, serve/ran food orders, buss tables, supervised employees
Education
Certificate - Hospitality and Tourism Management
FLORIDA ATLANTIC UNIVERSITY
Boca Raton, FL05.2020
Some College (No Degree) - Hospitality Administration And Management
Broward College
Fort Lauderdale, FLSkills
- Customer service
- Organizational skills
- Microsoft applications
- QuickBooks
- Multitasking
- Verbal and written communication
- Sales operation
- Financial records and reporting
- Information gathering and analysis
- Microsoft Excel
- Accurate payment posting
- Statement preparation
- Data inputting
- Month-end closing procedures
- Strong client relations skills
- Bookkeeping
- Sales strategies
- Team leadership
- Sales activities
- Sales orientation
- Outbound sales calling
- Excellent sales skills
- Sales pipeline management
Certification
- HOSPITALITY AND TOURISM MANAGEMENT
References
References available upon request.
Timeline
Sales Manager/Accounts Receivable
Hunters Run Country Club
01.2021 - Current
BARTENDER/TRAINER
Old Key Lime House
02.2018 - 10.2020
ADMINISTRATIVE ASSISSTANT/BOOKKEEPER
SBS A/C Company
08.2015 - 02.2018
SERVER
BANANA BOAT RESTAURANT
04.2012 - 02.2018
Certificate - Hospitality and Tourism Management
FLORIDA ATLANTIC UNIVERSITY
Some College (No Degree) - Hospitality Administration And Management
Broward College
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