Michelle Gregory
Magalia,CA
Summary
Enthusiastic Case Manager eager to contribute to team success through hard work, attention to detail and excellent organizational skills. Clear understanding of Direct Practice and Social Work Code of Ethics . Motivated to learn, grow and excel in the helping profession. Talented Case Manager adept at handling high caseloads without sacrificing quality of care. Operates in high-pressure environments while recommending best resources and courses of action to benefit patient needs and return each to optimal quality of life.
Overview
11
11
years of professional experience
Work History
Case Manager
WestCare California
Chico , CA
2017.09 - Current
- Cultivated positive, trusting relationships with clients and community providers to promote effective coordination of resources.
- Administer assessments to identify clients' needs.
- Develop and implement comprehensive case management plans to address client needs and goals.
- Help clients develop new coping mechanisms and techniques to drive behavior modification..
- Assist clients in identifying community resources and connecting with appropriate services.
- Monitor program performance and outcomes for successful delivery of services
Case Manager Intern
Butte County Behavioral Health SEARCH Team
08.2015 - 05.2017
- Assisted in conducting needs assessments.
- Determined needed and relevant interventions based on each client's cognitive abilities and current needs.
- Monitored progress towards service plan goals.
- Provided support to social service clients in navigating available resources.
- Documented client progress in confidential files.
Transportation Driver
Stepping Stones
09.2014 - 08.2015
- Completed routine pre and post-trip inspections to evaluate vehicles and assess maintenance needs.
- Maintained accurate logs of all trips, including mileage, gas consumption, and maintenance reports information.
- Coordinated efficient routes to avoid delays and optimize schedules.
Peer Mentor
Family Treatment Court
06.2013 - 10.2014
- Built solid and trusting rapport with families, fostering trust and communication to meet case needs.
- Assisted families with active Children Service case navigate social services system, including applying for benefits, accessing resources and connecting with other family support services.
- Worked with clients to improve life choices and maximize benefits of programs.
- Participated in staff meetings.
Education
Master of Arts - Social Work
University of Pikeville
Pikeville, KY05.2023
Bachelor of Arts - Social Work
California State University, Chico
Chico05.2017
Associate of Arts - Social And Behavioral Science
Butte College
Oroville, CA12.2013
Skills
- Documentation and Reporting
- Positive Attitude
- Active Listening
- Ethical Decision-Making
- Multitasking Abilities
- Certified in CPR/AED
- Proficient in Microsoft Office
- Conflict Resolution
- Cultural Competency
Timeline
Case Manager
WestCare California
2017.09 - Current
Case Manager Intern
Butte County Behavioral Health SEARCH Team
08.2015 - 05.2017
Transportation Driver
Stepping Stones
09.2014 - 08.2015
Peer Mentor
Family Treatment Court
06.2013 - 10.2014
Master of Arts - Social Work
University of Pikeville
Bachelor of Arts - Social Work
California State University, Chico
Associate of Arts - Social And Behavioral Science
Butte College
Similar Profiles
Melvin NewtonMelvin Newton
Case Manager at WestCare CaliforniaCase Manager at WestCare California
Johnny YarbroughJohnny Yarbrough
Counselor Technician at Westcare CaliforniaCounselor Technician at Westcare California
ERICA L. CRAIGERICA L. CRAIG
Research Assistant at WestCare California-Youth & Family TREEResearch Assistant at WestCare California-Youth & Family TREE