Summary
Overview
Work History
Education
Skills
Timeline
Generic

Michelle Gregory

Fayetteville,NC

Summary

Experienced with sorting, loading, and unloading packages in fast-paced environment. Utilizes efficient handling techniques to ensure accurate and timely deliveries. Track record of maintaining high physical endurance and attention to detail.

Overview

12
12
years of professional experience

Work History

Package Handler/Warehouse Sorter

Amazon Warehouse
08.2023 - 04.2025
  • Receive and prepare inventory for delivery
  • Use handheld device to sort ,scan, and print labels
  • Demonstrated commitment to quality control by consistently meeting or exceeding company standards for accuracy in sorting and labeling packages.
  • Followed safety regulations to maintain safe work environment.
  • Improved package handling efficiency by implementing proper sorting and organizing techniques.
  • Reduced damage rates for packages through careful handling and adherence to safety protocols.

Ground Package Handler

FedEx
05.2023 - 09.2023
  • Change address labels, package items, scan labels, shipping and receiving
  • Ensured timely deliveries by loading and unloading trucks with precision and speed.
  • Demonstrated flexibility in shift assignments as needed, working weekends or overtime hours when required for operational support or peak periods.
  • Improved package processing efficiency by accurately scanning and sorting packages according to size, weight, and destination.
  • Collaborated with team members to complete daily tasks efficiently, resulting in increased overall productivity.
  • Provided excellent customer service when interacting with customers during pick-up or drop-off times, addressing concerns promptly and professionally.

Residential Advisor (RA)

Canyon Hills Treatment Facility
02.2023 - 06.2023
  • Provide direct care services (basic needs) to male children or adolescents.
  • Instruct and supervises consumers in various settings. Including the community to develop self-control and social, educational, communicational and vocational skills and document service delivery
  • Assess and monitor a consumer's progress and psychiatric/ emotional stability.
  • Maintains composure in intense situations that may arose when grossly appropriate behaviors occur and effectively calm consumers through verbal non-aggressive techniques or protective non aggressive interventions
  • Provide mental health and substance abuse education and support to consumers and families
  • Maintain accurate and timely documentation of need for services, services provided and service outcomes for all assigned clinical cases and services provided and service outcomes for all
  • Assisted students in handling tough situations to resolve problems.
  • Collaborated with fellow Residential Advisors to plan and host engaging social events for residents.

Utility Worker

Keeco Llc
08.2021 - 03.2023
  • Rotate amongst many tasks within the warehouse; Stuffer- Insert poly into pillows to the predetermined weight, Bagger- Insert pillows into polybag and seal bag according to specifications, Packer-Pack pillows into cartons and tape cartons to specifications, Attach carton label to the box also verify correct carton type, comparing carton number from packing information to the number printed on the carton, carry empty boxes to the conveyor line.

PCA (Patient Care Assistant)

MorningStar Senior Living Alzheimer's and dementia Center
04.2021 - 11.2022
  • Experienced Alzheimer's and Dementia Caregiver. Provided non-medical in home and facility care assistance for seniors and disabled adults.
  • Developed strong relationships with patients'' families to provide updates on progress and address concerns collaboratively.
  • Obtained patient vital signs and reported results to staff nurse or physician, noting changes from prior measurements.
  • Closely worked with and monitored patients suffering from Alzheimer's and Dementia disease.
  • Provided cooking, cleaning, daily living and excellent caring and compassionate companionship.
  • Assisted patients with daily living activities, promoting independence and wellbeing.
  • Ensured proper hygiene practices were followed by assisting with bathing, grooming tasks.

PCA/Caregiver/ Hospice Aide

Caring Matters Home Care
10.2016 - 05.2019
  • Assist with the daily tasks of elderly, mentally disabled, chronically ill, or physically challenged clients, as well as hospice patients and those in various stages of rehabilitation or recovery.
  • I worked and assist clients in their homes, residential care or hospice facilities, adult day care centers, or senior centers.
  • Maintained a clean and safe environment for patients, reducing the risk of infections and accidents.
  • Improved patient comfort by providing compassionate and attentive care.
  • Transports patients by assisting patients in and out of taxis, ambulances, cars, and lifting patients on and off beds; moving them to and from special service and treatment areas, and operating rooms; using wheelchairs or moveable beds.
  • Comforts patients and their families by offering support and encouragement; being punctual and attentive to procedure schedules; demonstrating caring and cultural sensitivity.
  • Transports equipment and supplies by picking-up requisitioned orders; delivering them to assigned treatment areas and patient care areas.

PCA Personal Care Assistant

Right at Home, Inc.
03.2013 - 09.2015
  • Care for the elderly with Alzheimer's and dementia, assist with shower, assist with meds and feeding in addition with light housekeeping.
  • A lot of companionship and tender love and care.
  • Responded to patient emergencies with immediate care and notified clinicians to provide comprehensive assistance.
  • Documented patient information accurately in electronic medical records, ensuring continuity of care among healthcare providers.
  • Excellent people and human skills, very compassionate and gentle.
  • Answered patient assistance calls, assessed needs, and offered qualified support.
  • Provided emotional support to patients and families during difficult times, fostering trust and rapport.

Education

Associates - Business

Reading Area Community College
Reading, PA
06-2016

Skills

  • Patient care assistant
  • Dementia support
  • Senior support
  • Monitoring vital signs
  • Quality assurance
  • Senior care assistance
  • Residential caregiving services
  • Food Preparation
  • Supervising Experience
  • Team collaboration
  • Warehouse safety protocols
  • Heavy lifting
  • Packaging
  • Adaptable to change
  • Loading and unloading
  • Maintaining workplace cleanliness

Timeline

Package Handler/Warehouse Sorter

Amazon Warehouse
08.2023 - 04.2025

Ground Package Handler

FedEx
05.2023 - 09.2023

Residential Advisor (RA)

Canyon Hills Treatment Facility
02.2023 - 06.2023

Utility Worker

Keeco Llc
08.2021 - 03.2023

PCA (Patient Care Assistant)

MorningStar Senior Living Alzheimer's and dementia Center
04.2021 - 11.2022

PCA/Caregiver/ Hospice Aide

Caring Matters Home Care
10.2016 - 05.2019

PCA Personal Care Assistant

Right at Home, Inc.
03.2013 - 09.2015

Associates - Business

Reading Area Community College

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