Talented Manager with expert team leadership, planning, and organizational skills built during successful career. Smoothly equip employees to independently handle daily functions and meet customer needs. Diligent trainer and mentor with exceptional management abilities and results-driven approach.
Hi, I’m
Michelle Griffith
Lynnwood
Summary
Overview
21
years of professional experience
Work History
Tropical Tan Mukilteo
Manager
04.2023 - Current
Job overview
- Managed and motivated employees to be productive and engaged in work.
- Accomplished multiple tasks within established timeframes.
- Maintained professional, organized, and safe environment for employees and patrons.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
- Cross-trained existing employees to maximize team agility and performance.
- Controlled costs to keep business operating within budget and increase profits.
- Developed a strong company culture focused on employee engagement, collaboration, and continuous learning opportunities.
- Improved marketing to attract new customers and promote business.
- Oversaw inventory management, optimizing stock levels, and reducing waste.
- Improved staffing during busy periods by creating employee schedules and monitoring call-outs.
- Achieved departmental goals by developing and executing strategic plans and performance metrics.
- Improved safety procedures to create safe working conditions for workers.
- Developed and maintained relationships with customers and suppliers through account development.
Kinder Karavan
Daycare Assistant
09.2021 - 04.2023
Job overview
- Maintained clean, neat and hazard-free areas to protect kids, personnel and families.
- Assisted in maintaining a safe and healthy environment, ensuring cleanliness and proper supervision of children.
- Provided lunchtime assistance to monitor children, assist with eating and serve food.
- Sanitized dishes, tabletops, toys, and frequently touched surfaces to prevent spreading of germs.
- Used patience, skill and various behavior modification techniques to maintain order and safety.
- Taught children to organize toys, wash hands, and share by leading by example.
- Provided support during naptime routines, ensuring a peaceful environment for restful sleep.
- Applied positive behavior management techniques to enhance social interactions and emotional development.
- Prepared nutritious meals and snacks in accordance with food safety guidelines, promoting healthy eating habits among daycare attendees.
- Encouraged language acquisition through story time sessions, incorporating props and visuals to enhance comprehension skills.
- Created engaging sensory-based activities that stimulated cognitive development in young learners.
- Promoted learning and social development through structured and unstructured playtime.
- Supported children's emotional well-being by offering empathetic and patient care.
Lynnwood Heights
Housekeeper
09.2003 - 05.2008
Job overview
- Disinfected and mopped bathrooms to keep facilities sanitary and clean.
- Cleaned and stocked guest rooms by replacing used towels and linens vacuuming floors, making beds, and restocking bathroom items.
- Collaborated with other housekeeping staff to complete tasks efficiently and effectively.
- Vacuumed rugs and carpeted areas in offices, lobbies, and corridors.
- Upheld high standards of sanitation in common areas, contributing to an inviting atmosphere for guests.
- Dusted picture frames and wall hangings with cloth.
- Contributed to property upkeep by proactively identifying and reporting maintenance needs to management.
- Improved overall cleanliness ratings by implementing new cleaning techniques and products as needed.
- Changed bed linens and collected soiled linens for cleaning.
- Washed and put away kitchen dishes, utensils and glassware.
- Eliminated germs and minimized infection risk with expert bathroom and kitchen cleanings.
Education
Juanita HighKirkland, WA
High School Diploma
06.1997
University Overview
Skills
- Team Leadership
- Time Management
- Verbal and written communication
- Complex Problem-Solving
- Staff Training and Development
- Customer Relationship Management (CRM)
- Schedule Preparation
- Sales management
- Performance Evaluations
- Marketing
- Teamwork and Collaboration
- Customer Service
- Decision-Making
- Effective Communication
- Adaptability and Flexibility
- Positive Attitude
- Multitasking
Quote
Even if you are on the right track, you’ll get run over if you just sit there.
Timeline
Manager
Tropical Tan Mukilteo
04.2023 - Current
Daycare Assistant
Kinder Karavan
09.2021 - 04.2023
Housekeeper
Lynnwood Heights
09.2003 - 05.2008
Juanita High
High School Diploma
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