Summary
Overview
Work History
Education
Skills
Timeline
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Michelle Grooms

Michelle Grooms

Office Assistant
Whittier,CA

Summary

Seeking a position as an office assistant/data entry where I can utilize my experience. Offering my ability to multi- task, accuracy and attention to detail, work well independently or as a team, dependability, self-motivation, punctuality, organizational and time management skills along with a strong sense of responsibility. I have eight years of previous experience. Authorized to work in the US for any employer Dedicated Office Assistant with excellent experience in industry. Maintains professional appearance and demeanor and expertly completes assigned tasks with focus on quality. Dependable and quick-learning team player with effective communication and organization skills. Dedicated administrative professional with successful experience in fast-paced office settings. Hardworking team player with expertise in completing various clerical tasks and offering staff support. Responsible, punctual and productive professional when working with little to no supervision.

Overview

9
9
years of professional experience
2
2
years of post-secondary education

Work History

Office Assistant

BDLUSA
Artesia, CA
12.2022 - Current
  • Managed office supplies, vendors, organization, and upkeep
  • Directed phone calls and distributed correspondence
  • Assisted in maintaining and updating company databases
  • Assisted with various administrative tasks as needed, including managing calendars and scheduling appointments
  • Supported bookkeeping and budgeting procedures
  • Prepared detailed reports on projects progress for upper management review using data analysis tools such as Excel spreadsheets
  • Developed a filing system that improved storage of documents resulting in faster retrieval time during audits
  • Established customer service protocols for fielding customer calls and inquiries effectively while adhering to company policies and procedures
  • Generated documents such as letters, memos, contracts and agreements with a keen attention to detail while adhering to formatting requirements.
  • Interacted with customers by phone, email, or in-person to provide information.
  • Welcomed office visitors and alerted staff to arrivals of scheduled appointments.
  • Collaborated with various departments to complete assigned tasks.
  • Managed daily data entry and kept clerical information accurate and up-to-date.
  • Created purchase orders and tracked invoices to avoid missed or delayed shipments.
  • Ordered office supplies and kept office stocked with needed resources to operate smoothly.
  • Prepared and edited documents to produce precise, accurate and professional communication.
  • Submitted employee payroll documentation weekly to avoid errors and kept employees paid accurately and on time.
  • Maintained and updated office records, both digital and physical.
  • Answered and managed incoming and outgoing calls while recording accurate messages for distribution to office staff.
  • Assisted with onboarding of new employees.
  • Kept office supplies well organized and sufficiently stocked, placing orders promptly to replenish materials before depleted.
  • Promptly received and forwarded incoming communications, such as phone calls, emails and letters, to appropriate staff.
  • Edited documents to keep company materials free of grammar errors.
  • Managed incoming correspondence to enhance employee performance and reduce time spent on processing and responding.
  • Reviewed files, records and other documents to obtain information to respond to requests.
  • Created and maintained detailed records of all office activities.
  • Processed incoming and outgoing mail and packages according to established procedures.
  • Input data into spreadsheets and databases.
  • Purchased and maintained office supplies.
  • Compiled and analyzed data to produce reports.
  • Informed and supported business leaders through consistent communication and administrative support duties.
  • Coordinated and scheduled meetings and appointments.
  • Edited and proofread documents for accuracy and completeness.

Project Manager/Office Assistant

Archer Profit And Associate
Fullerton, CA
10.2014 - 05.2020
  • Clerical duties including, typing, gathering data and capturing into excel database, proofing letters, assembling and mailing correspondence, sorting and distributing mail, organizing and replenishing office supplies.
  • Met project deadlines without sacrificing build quality or workplace safety.
  • Delivered clerical support by handling range of routine and special requirements.
  • Welcomed office visitors and alerted staff to arrivals of scheduled appointments.
  • Interacted with customers by phone, email, or in-person to provide information.
  • Managed daily data entry and kept clerical information accurate and up-to-date.
  • Answered and managed incoming and outgoing calls while recording accurate messages for distribution to office staff.
  • Kept office supplies well organized and sufficiently stocked, placing orders promptly to replenish materials before depleted.
  • Edited and proofread documents for accuracy and completeness.
  • Input data into spreadsheets and databases.
  • Reviewed files, records and other documents to obtain information to respond to requests.
  • Supported staff on special assignments and ad hoc projects.
  • Edited documents to keep company materials free of grammar errors.

Education

Job Training in Office skills, Excel, Word, PowerPoint -

Whittier Adult School
Whittier, CA
09.2012 - 05.2014

Diploma - undefined

Lake Havasu High School

Skills

undefined

Timeline

Office Assistant

BDLUSA
12.2022 - Current

Project Manager/Office Assistant

Archer Profit And Associate
10.2014 - 05.2020

Job Training in Office skills, Excel, Word, PowerPoint -

Whittier Adult School
09.2012 - 05.2014

Diploma - undefined

Lake Havasu High School

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Michelle GroomsOffice Assistant