Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
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Michelle Grudnowski

Michelle Grudnowski

Milwaukee

Summary

To obtain a position that matches my customer service and healthcare experience.

Overview

25
25
years of professional experience

Work History

MEDICAL ASSISTANT/SCHEDULER/AUTH DEPT

ASCENSION SLEEP LAB
05.2023 - Current
  • Schedule patients and set up there sleep study machines, authorize all studies. Work the referral management scheduling of patients in our sleep labs.

SURGERY SCHEDULER

ASCENSION NEURO DEPT
06.2021 - 05.2023
  • Scheduled patients for surgery and authorized all surgeries that were scheduled within our clinc. Worked with primary care physicians to make sure patients were cleared for surgery as well.

PATIENT ACCESS REP

PROHEALTH CARE
09.2019 - 06.2021
  • Primary responsibilities include transcribing physician orders, answering phones, scheduling patients and referral management
  • Daily collaboration with physicians.

CLERK V

PROHEALTH CARE
04.2001 - 09.2019
  • Key responsibilities included medical records and referral management, medical terminology, answering phones, coordinated and scheduled clinic, chemotherapy and lab appointments
  • Instrumental in training new associates
  • Daily collaboration with medical oncology physicians

FRONT DESK REP

AURORA HEALTH CARE
01.1999 - 04.2001
  • Responsible for scheduling gamma knife procedures for Neurosurgery, prepared and coordinated documents and images for tumor board conference
  • Answered phones, managed prior authorizations and coordinated care for patients.

Education

HIGH SCHOOL DIPLOMA -

ST MARY'S ACADEMY
MILWAUKEE, WI

Skills

  • Recognized as a reliable caregiver, with strong organizational and communication skills Extremely motivated with an ability to quickly adapt to change Experienced in many healthcare settings including specialty services such as oncology, surgery and women's health Proficient in Epic

Accomplishments

Nominated and received numerous SPARK awards for excellent customer service and enhanced patient experience.

Timeline

MEDICAL ASSISTANT/SCHEDULER/AUTH DEPT

ASCENSION SLEEP LAB
05.2023 - Current

SURGERY SCHEDULER

ASCENSION NEURO DEPT
06.2021 - 05.2023

PATIENT ACCESS REP

PROHEALTH CARE
09.2019 - 06.2021

CLERK V

PROHEALTH CARE
04.2001 - 09.2019

FRONT DESK REP

AURORA HEALTH CARE
01.1999 - 04.2001

HIGH SCHOOL DIPLOMA -

ST MARY'S ACADEMY

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Michelle Grudnowski