Michelle Grull

• Managed customer relations, ensuring timely communication and addressing concerns promptly.
• Coordinated property maintenance schedules, optimizing service delivery and reducing downtime.
• Conducted regular property inspections to uphold quality standards and identify improvement areas.

.

• Cleaned and sanitized guest rooms according to established protocols.
• Assisted in training new staff on cleaning procedures and safety standards.

• In this roll I would strip up to eleven rooms of all used materials, replaced all materials.
• Worked with guest booking eleven rooms, and answering up to twenty phones calls.
• Maintained cleanliness and sanitation in guest rooms and common areas.
• Conducted regular inspections to identify maintenance needs in guest areas.
• Seasonal summer work

• While working at the school I was responsible for maintaining the standards set by the Colorado department of public health.
• Maintained cleanliness and sanitation across school facilities, ensuring safe environments for students and staff.
• Trained new custodial staff on safety protocols and effective cleaning techniques to enhance team performance.
• Implemented inventory management for cleaning supplies, ensuring availability while minimizing waste.

• Clean, manage, and maintain Airbnb, for property owners between guest departures and arrivals.
• Managed time efficiently in order to complete all tasks within deadlines.
• Worked effectively in fast-paced environments.
• Skilled at working independently and collaboratively in a team environment.