Michelle Guerrero
Lincolnton,NC
Summary
Sharp professional brings more than 20 years of experience working in fast-paced, customer-focused environments. Seasoned Outreach program assistant with background in Community library settings. Extremely well-read with excellent recall on titles and authors specializing in Children's reading.
Overview
25
25
years of professional experience
Work History
Outreach Program Book Mobile Assistant
Cleveland County Memorial Library System
Shelby, NC
09.1997 - Current
- Organizing and dispersing essential reading materials to assist with generational knowledge advancement to future members of society.
- Performing profound customer service to Cleveland County residents to meet their reading and research needs.
- Facilitating logistic needs of book mobile services and program material disbursement.
- Outline, platform, and implement essential early learning programming for growing young minds
- Handled check-in and check-out process of library books and materials at circulation desk.
- Educated patrons on use of reference sources, card catalogs and automated information systems.
- Answered patron questions in-person or by phone regarding library services and resources.
- Helped children select appropriate reading level library books.
- Stayed up-to-date on library policies and procedures to smoothly enforce standards.
- Collected and processed fines on overdue library materials.
- Maintained secure environment by monitoring visitors at front desk.
Education
Associate of Arts - Child Care Services Management
Ricks College
Rexburg, IDSkills
- Public outreach
- Information Transmittal
- Mail Sorting
- Materials Sorting
- Data Entry
- Materials Tracking
- Word Processing
- Critical Thinking
- Microsoft Office
- Verbal and Written Communication
- Service-Oriented
- Materials Distribution
Timeline
Outreach Program Book Mobile Assistant
Cleveland County Memorial Library System
09.1997 - Current
Associate of Arts - Child Care Services Management
Ricks College