Summary
Overview
Work History
Education
Skills
Certification
Affiliations
References
Timeline
Generic

Michelle Gunderson

Seattle,WA

Summary

Serviced-focused ProductionManager dedicated to delivering positive customer experiences to promote loyalty and repeat business. Orchestrates optimal resource utilization to handle expected operational needs. Sales leader with sound judgment, good planning abilities and interpersonal communication strengths. Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance. Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.

Overview

7
7
years of professional experience
1
1
Certification

Work History

Production Manager

ColorTech
06.2019 - Current
  • Enhanced production efficiency by streamlining processes and implementing lean manufacturing techniques.
  • Reduced waste and material costs by optimizing resource allocation and inventory management.
  • Increased overall productivity by identifying bottlenecks in the production process and proposing effective solutions.
  • Collaborated with cross-functional teams to ensure timely delivery of high-quality products according to customer requirements.
  • Conducted root cause analysis on production issues, devising corrective actions to prevent recurrence.
  • Negotiated with suppliers for better pricing and terms, reducing overall procurement costs without sacrificing quality.
  • Managed multiple projects concurrently, ensuring timely completion and meeting budget constraints.
  • Spearheaded process improvements that led to reduced cycle times, allowing for increased output without additional manpower or equipment investment.
  • Oversaw quality control efforts, maintaining strict adherence to industry standards and regulatory requirements while achieving high levels of customer satisfaction.
  • Mentored rising employees on best practices in production management, cultivating a skilled workforce capable of tackling complex challenges headon.
  • Resolved issues quickly to maintain productivity goals.
  • Reviewed work for quality and compliance with company standards and specifications.
  • Created and oversaw production schedules and adjusted as needed to meet deadlines.
  • Coordinated with other departments to align production with customer requirements.
  • Evaluated employee performance and provided feedback and training as needed.
  • Managed personnel by implementing company policies, procedures, work rules, and disciplinary action.

Quality Control Inspector

ColorTech
04.2018 - Current
  • Improved product quality by conducting thorough inspections and identifying defects in a timely manner.
  • Enhanced production efficiency by implementing standardized inspection processes and procedures.
  • Performed root cause analysis on non-conforming products to identify areas for improvement and prevent future issues.
  • Evaluated supplier materials against established specifications, ensuring adherence to high-quality standards throughout the supply chain.
  • Investigated customer complaints related to product quality, working closely with CTI teams to resolve concerns swiftly.
  • Reduced product rejection rates by collaborating with production teams to address quality issues proactively.
  • Actively participated in regular audits to verify compliance with industry regulations and company policies, ensuring continued certification and enhanced credibility within the market.
  • Inspected incoming and outgoing materials for accuracy and quality.
  • Communicated with production team members about quality issues.
  • Performed visual inspections and non-destructive tests where appropriate.
  • Collaborated with production staff to establish and meet quality standards
  • Reported repeated issues to supervisors and other departments, collaborating to identify issue roots and rectify problems.
  • Completed precise measurements using special tools.
  • Evaluated components and final products against quality standards and manufacturing specifications.
  • Participated in team meetings to discuss progress and results, providing ideas and suggestions for improvement.
  • Performed root cause analysis to identify and resolve defects, improving quality standards.
  • Trained and mentored junior inspection staff and interns to apply best practices and comply with quality control guidelines and regulations.
  • Resolved customer complaints by investigating problems and developing solutions.
  • Examined products for imperfections and defects.
  • Monitored product quality at all stages of production process.
  • Followed standard operating procedures for inspections and tests.
  • Trained other workers in inspection and testing procedures.
  • Provided feedback to production team regarding product quality.
  • Sampled products to verify compliance with standards
  • Operated and maintained testing equipment.
  • Investigated customer complaints to take necessary corrective actions.

Floor Supervisor

ColorTech
07.2018 - 06.2019
  • Enhanced customer satisfaction by effectively managing floor operations and addressing concerns promptly.
  • Streamlined daily processes for increased efficiency, implementing new procedures and best practices.
  • Reduced staff turnover rates by fostering a positive work environment and promoting open communication.
  • Ensured store cleanliness and safety with consistent inspections and proactive maintenance tasks.
  • Mentored new hires in company policies, job responsibilities, and expectations, ensuring successful integration into the team.
  • Resolved conflicts among staff members diplomatically, maintaining a harmonious working environment conducive to productivity.
  • Monitored employee adherence to company guidelines regarding dress code, punctuality, and workplace conduct for consistency across the team.
  • Served as a positive role model for staff, exemplifying strong leadership qualities and a commitment to company values.
  • Oversaw employee performance, corrected problems, and increased efficiency to maintain productivity targets.
  • Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
  • Met with management to discuss work plans and develop enhancements and strategies to achieve operational objectives.
  • Held team meetings to gain feedback, and provide updates.
  • Reduced employee turnover with hands-on leadership and coaching.
  • Created employee schedules to align coverage with forecasted demands.
  • Delegated tasks to employees to enhance productivity and workflow.
  • Collaborated with other departments to drive successful completion of assigned tasks.
  • Trained new team members on proper and safe use of tools and equipment.
  • Assigned tasks to team members to complete within designated time frames.
  • Met or exceeded production goals and objectives by following strict procedures.
  • Resolved conflicts between team members and addressed complaints or grievances.

Aerospace Painter

ColorTech
03.2018 - 07.2018
  • Delivered high-quality painting services on time and within budget for a variety of clients.
  • Prepared surfaces for painting by cleaning, sanding, and repairing defects to ensure smooth results.
  • Streamlined the painting process with efficient use of tools and equipment, reducing project costs.
  • Maintained a clean and organized workspace.
  • Reduced waste materials by accurately estimating paint quantities needed for each job.
  • Consistently met safety regulations while working.
  • Managed inventory of supplies and ensured proper maintenance of painting equipment for optimal performance.
  • Excelled under tight deadlines without sacrificing quality.
  • Painted surfaces using HVLP paint guns.
  • Evaluated completed work for quality and adherence to standards.
  • Calculated amount of paint and other materials needed for each job accurately.
  • Mixed and blended paints according to specified colors and consistency.
  • Followed safety procedures and properly used protective gear while painting.
  • Conducted final work check to assess quality and make corrections if necessary.

Blast Machine Operator

ColorTech
04.2017 - 09.2017
  • Improved production efficiency by maintaining and operating blast machines with precision and care.
  • Enhanced workplace safety through vigilant adherence to safety protocols and routine equipment inspections.
  • Contributed to increased project completion rates by managing multiple tasks simultaneously in a fast-paced environment.
  • Collaborated effectively with team members, ensuring smooth workflow and timely project completion.
  • Optimized machine performance by conducting regular maintenance checks, identifying issues, and troubleshooting when necessary.
  • Maximized productivity by skillfully adjusting machine settings according to specific job requirements.
  • Minimized downtime through proactive monitoring of equipment wear, making timely repairs or replacements as needed.
  • Maintained accurate records of completed projects, inventory levels, and machine maintenance logs for management review.
  • Completed projects on time and within budget constraints by efficiently organizing resources and prioritizing tasks based on deadlines.
  • Assisted in training new operators, sharing knowledge, and best practices to ensure their safe and efficient use of blast machines.
  • Increased overall project quality through close collaboration with the quality control department, addressing any concerns promptly to minimize defects.
  • Coordinated effectively with supervisors regarding daily assignments and provided updates on progress throughout shift duration.
  • Demonstrated versatility by adapting to varying work schedules, project demands, and equipment requirements as needed.
  • Maintained OSHA, and company or state rules and regulations.
  • Handled general cleaning of work area and maintenance areas.
  • Followed company procedures to maintain work environment in neat and orderly condition.

Education

GED -

Tacoma Community College
Tacoma, WA
06.2002

Skills

  • Project Management
  • Quality Assurance
  • Root Cause Analysis
  • Quality Control
  • Production Line Management
  • Staff Scheduling
  • Training Coordination
  • Team Development
  • Customer Support
  • Timely NADCAP Audits
  • Inventory Coordination
  • Cross-Functional Collaboration
  • Staff Management
  • Equipment Operation
  • Continuous Improvements
  • Safety Monitoring
  • Quality Inspection
  • Performance Evaluation
  • Production Oversight
  • Time Management
  • Cross-functional Teamwork
  • Problem Solving
  • Team Leadership
  • Cost Reduction
  • Production Scheduling
  • Workflow Optimization
  • Budget Management
  • Staff Collaboration
  • Critical Thinking
  • Decision-Making
  • Inventory Control Programs
  • Processing Operations Review

Certification

Horticulture CertificateDecember 21, 2005

Microsoft OfficeJune12, 2007

Pet Care Technician (ABKA)February 8, 2008

Nationally Certified (Library of Congress) for Literary BrailleFebruary 3, 2008

Nationally Certified (Library of Congress) for MathematicsMay 20, 2012

Nationally Certified (Library of Congress) for Braille ProofreadingAugust 7, 2015

Repairman Return to Service CertificateSeptember 14, 2019


Affiliations

  • Taking on the responsibility of getting the Centrix project up and running.
  • Actively pursuing new approval capabilties in order to bring in new work, i.e. BMS 10-110 for Boeing, and Bluecoat with approval through Bell

References

References available upon request.

Timeline

Production Manager

ColorTech
06.2019 - Current

Floor Supervisor

ColorTech
07.2018 - 06.2019

Quality Control Inspector

ColorTech
04.2018 - Current

Aerospace Painter

ColorTech
03.2018 - 07.2018

Blast Machine Operator

ColorTech
04.2017 - 09.2017

GED -

Tacoma Community College

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Michelle Gunderson