Summary
Overview
Work History
Education
Skills
Custom
Certification
Timeline

Michelle Hackney

Lexington,GA

Summary

Organized and motivated employee eager to apply time management and organizational skills in various environments. Seeking entry-level opportunities to expand skills while facilitating company growth. Committed job seeker with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.

Overview

27
27
years of professional experience
3
3
Certification

Work History

Certified Nursing Assistant

A Heart for Caring
Lexington, GA
04.2023 - Current
  • Fostered relationships with patients, caregivers and healthcare teams to achieve individual care plan targets.
  • Educated patients about medications, procedures and physician's instructions.
  • Scheduled appointments for patients via phone and in person.

Lead Certified Pharmacy Technician

CVS Caremark
ATHENS, GA
10.1997 - Current
  • Communicated effectively with doctors and insurance agencies to resolve prescription cost discrepancies.
  • Entered prescription information into computer databases.
  • Assisted customers by answering questions, locating items or referring to pharmacist for medication information.
  • Answered telephones to respond to questions or requests.
  • Monitored supply inventory and promptly submitted replenishment orders to prevent shortages.
  • Ordered, labeled and counted stock of medications and entered inventory data into computer.
  • Established or maintained medications and other patient profiles.
  • Prepared and processed medical insurance claim forms and records.
  • Compiled customer demographic, allergy and medical history background.
  • Transmitted claims to insurance companies for payment and reconciled EOBs.
  • Consulted with customers via telephone or in-person to assist with navigating pharmacy systems and completing requests.
  • Established and updated patient profiles, medications and insurance details.
  • Worked with insurance companies to process claims, resolve problems and obtain payments.

Education

Some College (No Degree) - Nursing

ATHENS EN TECHNICAL College , ATHENS,GA

Skills

  • Patient-Focused Care
  • Direct Patient Care
  • Quality Assurance
  • Indirect Patient Care

Custom

  • Very INVOLVED IN MY CHURCH

Certification

  • SMALL BUSINESS OWNERSHIP

Timeline

Certified Nursing Assistant - A Heart for Caring
04.2023 - Current
Lead Certified Pharmacy Technician - CVS Caremark
10.1997 - Current
ATHENS EN TECHNICAL College - Some College (No Degree), Nursing

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Michelle Hackney