Michelle Haidaczuk

• Managed a portfolio of accounts to achieve long-term success.
• Strengthened rapport with customers to drive recurring sales.
• Created promotional brochures
• Facilitated successful contract negotiations with clients.
• Attended industry events to build relationships with key contacts in the field.
• Initiated contact with prospects via email campaigns or cold calls in order to generate leads.
• Sourced new sales opportunities through inbound lead follow-up.
• Contacted current and potential clients to promote products and services.
• Expanded expertise by engaging in ongoing education
• Built and maintained strong, long-lasting customer relationships to ensure high levels of customer satisfaction.
• Attended industry events, conferences, and tradeshows to network and generate new business leads.

• Developed and implemented sales strategies to meet customer needs and increase revenue.
• Cultivated relationships with existing customers to encourage repeat business.
• Analyzed market trends and competitive landscape to identify opportunities for growth.
• Negotiated contracts with clients on behalf of the company.
• Created marketing materials, such as brochures, flyers, and newsletters, to promote products or services.
• Attended industry events to build relationships with key contacts in the field.
• Negotiated terms of sales agreements and developed contracts to successfully close sales.
• Cultivated strong professional relationships with industry partners and created focused campaigns to drive business development.
• Prepared presentations, proposals and sales contracts for existing and potential accounts.
• Communicated regularly with territory and regional managers for daily support and strategic planning.

• Manage internal sales effort. Initiate, build, and nurture strategic relationships with vendors, operations, sales, clients and accounts.

• Answers client phone calls and assist in resolution of client issues. Handles and resolves complex customer requests or complaints for the organization.
• Oversee workflow of sales business processing including preparation of activity reports, pipelines, charts, and other statistics to support and direct the sales department.

• Initiates, establishes, and nurtures business relationships with our clients, accounts, and vendors.
• Tracks sales opportunities to completion with an understanding of meeting sales quotas.
• Communicate directly with B2B and B2C accounts daily to ensure customer satisfaction.
• Responsible for managing all aspects of event planning, logistics routing and delivery, specifically regarding customer satisfaction.
• Support operations cross-functionally.

• Cultivated relationships with key stakeholders to ensure smooth operations across departments.
• Collaborated closely with other teams to develop strategies for resolving escalated issues quickly.
• Provided guidance on best practices when handling difficult customer situations or complaints.
• Provided guidance to team members regarding tasks assigned to them.

• Greeted customers upon arrival for their appointments in a friendly manner.
• Assisted with inventory management by ordering supplies as needed.
• Demonstrated knowledge of product ingredients and recommended products based on individual needs.
• Upsold additional salon services such as spa pedicures or paraffin hand treatments.
• Communicated effectively with co-workers to ensure smooth running of daily operations.
• Attended continuing education classes to stay up-to-date on latest trends in the industry.
• Developed strong relationships with clients to maximize repeat business opportunities.
• Performed cashier duties such as taking payments from customers after services were provided.
• Built repeat client base to increase profits and stabilize cash flow.