MICHELLE HALL

Medical Records Technician-Coder

Department of Health Agency

12.2010 - Current

Streamlined daily workflow by organizing files, scanning documents, and maintaining electronic database systems.
Printed and photocopied documents to provide patients with copies of medical records.
Maintained confidentiality of all medical records and sensitive information to comply with HIPAA regulations.
Assisted in preparation of medical records to release to other medical facilities requesting for patient history and information.
Maintained patient records in compliance with security regulations.
Kept accurate log of requests for medical information and records.
Conducted thorough research on complex medical coding issues when necessary, ensuring accuracy and compliance with insurance reimbursement guidelines.
Communicated effectively with staff, patients, and insurance companies by email and telephone.
Ensured timely processing of medical records requests by efficiently coordinating with healthcare providers, insurance companies, and legal representatives.
Participated in regular staff meetings to discuss best practices and share insights with colleagues, contributing to an overall improvement in departmental performance.
Processed medical records requests from outside providers according to facility, state, and federal law.
Supported administrative staff in maintaining current knowledge of billing requirements and regulatory changes through regular training sessions.
Demonstrated strong attention to detail while cross-referencing medical records for completeness and consistency, identifying potential errors and facilitating prompt resolution.
Contributed to a team-oriented work environment by collaborating closely with colleagues on various projects related to medical records management.
Reduced billing errors by accurately assigning ICD-10 codes to diagnoses and procedures in accordance with official guidelines.
Assisted in audits and investigations involving medical records, contributing to the identification of potential areas for improvement in documentation processes.
Provided exceptional customer service when responding to inquiries from patients or their representatives regarding access to personal health information.
Expedited release-of-information requests by verifying authorization forms and providing requested documents promptly.
Improved patient data accuracy by meticulously reviewing and updating medical records.
Developed strong working relationships with physicians, nurses, and other healthcare professionals to ensure accurate recordkeeping practices were upheld consistently across all departments.
Obtained necessary signatures on information release forms to obtain medical and treatment records from other service providers.
Facilitated smooth transitions between care providers by promptly transferring medical records upon request.
Maintained strict confidentiality of sensitive patient information in compliance with HIPAA regulations.
Maintained patient confidence by keeping patient records information confidential.
Scanned medical records in digital format for easy retrieval and accessibility.
Supported medical staff by providing organized and accurate medical records.
Responded to patient inquiries to provide information and details of medical records.
Maintained patient records systems by archiving, scaning and indexing important documents and files.
Developed and maintained organized filing system for medical records to adhere to HIPAA regulations.
Reviewed medical records for completeness and filed records in alphabetic and numeric order.
Followed exact procedures for handling transfers and other releases of medical records.
Input data into computer programs and filing systems.
Processed and tracked requests for medical records from external organizations.
Researched and resolved medical record discrepancies.
Followed up with medical staff regarding missing information in patient records.
Assisted in training new staff on medical record processing and filing procedures.
Utilized electronic medical record systems to store, retrieve and process patient data.
Generated and maintained statistical data related to medical records.
Maintained accuracy, completeness, and security for medical records and health information.
Developed and implemented new filing system for medical records to improve efficiency.
Sorted and distributed incoming and outgoing medical records.
Verified accuracy of patient information in medical records.
Scanned and uploaded medical records into electronic medical records system.
Used classification manuals to gain additional knowledge of disease and diagnoses processes.
Assisted in preparation of medical reports for external parties.
Uploaded physician progress notes, history, and physicals into electronic medical records.
Ensured HIPAA compliance by adhering to strict confidentiality guidelines when handling sensitive patient information.
Responded effectively to requests for medical records from legal representatives, insurance companies, and other authorized parties in a timely manner.
Performed regular audits of stored medical records to verify accuracy, completeness, and adherence to documentation requirements.
Assisted in training new Medical Records Clerks, sharing best practices for managing files efficiently while maintaining confidentiality.
Collaborated with physicians and nurses, providing timely access to accurate and up-to-date medical records.
Assisted with the transition to an electronic health record system, ensuring a seamless migration of patient data while maintaining strict confidentiality standards.
Maintained patient privacy and security by monitoring access to electronic health records and reporting any unauthorized activity.
Tracked and monitored requests for medical records release.
Transcribed and entered patient medical information into electronic medical records systems.
Supported clinical decision-making by promptly delivering requested medical records to healthcare providers.
Expedited processing times for incoming correspondence through prompt distribution amongst appropriate staff members.
Protected vital patient information through proper storage techniques and disaster recovery planning efforts.
Facilitated smooth transitions for patients transferring between facilities, coordinating the release of their medical records following all legal requirements.
Identified new methods to optimize medical records management.
Trained Number direct reports on department procedures and policies to maximize department productivity.
Enhanced the quality of health information management by following established protocols for coding and filing medical documents.
Achieved high levels of accuracy while inputting clinical data into EHR system as well as manual charting methods when necessary.
Supported hospital accreditation process through diligent maintenance of up-to-date patient charts according to established standards.
Assisted in implementing new filing system that resulted in increased ease of access for both staff members and patients alike.
Assisted in transition to new electronic health record system, minimizing disruptions in access.
Trained new clerks on proper record handling and documentation procedures to maintain quality standards.
Managed record retention schedules, ensuring legal compliance and efficient use of storage space.
Updated patient records with new information to keep data current and accurate.
Self-motivated, with a strong sense of personal responsibility.
Responded to external requests for patient information, adhering to strict privacy regulations.
Worked effectively in fast-paced environments.
Skilled at working independently and collaboratively in a team environment.
Proven ability to learn quickly and adapt to new situations.
Excellent communication skills, both verbal and written.
Worked well in a team setting, providing support and guidance.
Demonstrated respect, friendliness and willingness to help wherever needed.
Assisted with day-to-day operations, working efficiently and productively with all team members.
Passionate about learning and committed to continual improvement.
Worked flexible hours across night, weekend, and holiday shifts.
Managed time efficiently in order to complete all tasks within deadlines.
Organized and detail-oriented with a strong work ethic.
Paid attention to detail while completing assignments.
Used critical thinking to break down problems, evaluate solutions and make decisions.
Correctly coded and billed medical claims for various hospital and nursing facilities.
Resourcefully used various coding books, procedure manuals, and on-line encoders.
Applied official coding conventions and rules from American Medical Association and Centers for Medicare and Medicaid Services to assign diagnostic codes.
Facilitated knowledge sharing within the team by conducting regular code reviews, training sessions, and workshops on relevant topics.
Utilized active listening, interpersonal, and telephone etiquette skills when communicating with others.
Communicated with insurance companies to research and resolved coding discrepancies.
Coordinated with IT department to resolve technical issues in electronic record systems, reducing downtime.
Identified and rectified discrepancies in patient records, maintaining high levels of accuracy.
Contributed to team meetings with suggestions for process improvements, leading to more efficient operations.
Conducted regular audits of medical records for completeness and accuracy, ensuring regulatory compliance.
Converted paper records to digital format, contributing to more efficient retrieval system.
Streamlined patient record retrieval process, significantly reducing wait times for medical staff.
Ensured timely destruction of outdated records, maintaining compliance with retention policies.
Maintained accuracy in electronic health records, ensuring compliance with healthcare regulations.
Facilitated smooth communication between departments by providing timely access to patient records.
Enhanced privacy protection with thorough monitoring of record access logs.
Enhanced data security by implementing updated confidentiality protocols.
Organized storage of physical records, optimizing space utilization and accessibility.
Supported billing department by verifying patient information, reducing errors in invoicing.
Collaborated with healthcare providers to update patient information, improving quality of care.
Improved patient satisfaction by quickly addressing requests for medical information.
Reviewed charts and flagged incomplete or inaccurate information.

Summary

Overview

Work History

Medical Records Technician-Coder

Hearing Technician

Health Technician

Education

Associates General Studies - Medical Informatics

High School Diploma - None

Skills

Timeline

Medical Records Technician-Coder

Hearing Technician

Health Technician

Associates General Studies - Medical Informatics

High School Diploma - None

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