Michelle Hall

Work History

Field Supervisor

Outreach Health Services

San Antonio, TX

11.2015 - Current

Responsible for delivery of all services to all clients referred to caseload
Supervising activities of attendants
Assess clients functional status and take necessary actions to insure clients well being
Make sure service is to be delivered in full compliance with within client ISP
Department of Aging and Disability services (DADS) regulations contract standards and also to follow agency policies
Delivered new-hire orientation, training and ongoing educational programs to foster team development
Met with customers to resolve issues and build productive relationships

Restorative Nursing Assistant/Therapy/CNA

Trucare

San Antonio, TX

01.2014 - Current

My responsibilities are to carry out the duties of nursing for rehab making sure to follow the therapy plan with the patients with exercises, making sure the patient is following the speech therapy swallow protocol in the rehab dining program, make sure weekly notes are done on each patient weekly and other clerical and other duties assigned.
Transported patients between rooms and appointments or testing locations
Maintained patient stability by checking vital signs and weight and recording intake and outtake information
Cared for clients with diagnoses such as respiratory failure, diabetes, Parkinson's disease and muscular dystrophy

Rehab Tech/Assistant

Rehab Care/Eden Hill

New Braunfels, TX

08.2013 - 03.2014

Assist the Director of Rehab with inputting the daily therapy charges in the system
Keeping the up keep of the therapy treatment area clan and clear for therapy
Ordering therapy equipment, supplies, Filing, Pulling charts, answering the phone
Setting up therapy treatment areas, ADR's submissions and other duties assigned.

Recruiter

Bright Star Home Health

New Braunfels, TX

02.2013 - 04.2013

Coordinated and oversaw all the agency recruitment and staffing processes
Created and posted on-line jobs for all types as needed, Hosted and attend job fairs
Conducted market research on current wages and salary options for all staffing position as needed
Screened applicants for on boarding drug screenings Urine Test, Set up and conducted office interviews, and other duties assigned.
Leveraged social media platforms and online job boards to advertise open positions and engage with potential candidates
Verified applicant references and employment details
Advertised job opportunities on social media platforms and job boards
Developed recruiting strategies to identify qualified candidates and build network
Maintained filing system of current, prospective and future positions
Studied job descriptions and qualifications to determine applicant requirements
Compiled and produced qualified candidates' information for hiring manager review and liaised between parties to coordinate formal, management interviews

Mobility Specialist

The Scooter Store

New Braunfels, TX

11.2009 - 10.2012

Conducted high quality customer interviews to determine if they meet Medicare coverage and reimbursement criteria
Verified customer's insurance on the front-end (both Medicare and secondary insurance providers)
Facilitated the information gathering process to obtain necessary documentation for clean claim submission
Adhered to company Medicare and insurance guidelines for clean claim submission, payment plans and hardships
Communicate with other depts
To resolve customers concerns
Attained and established performance and productivity targets and conducted all duties and responsibilities in full compliance with
Medicare, insurance and The Scooter Store policies, laws and regulations.

Community Life Advisor

Gary Job Corp

San Marcos, TX

12.2008 - 06.2009

Ensured dress code for center standards,
Patrol campus and ensure safety of students
Dispatch and assist supervisor with students having behavior mentoring students and other duties assigned.
Identified issues, analyzed information and provided solutions to problems
Worked within applicable standards, policies and regulatory guidelines to promote safe working environment

Scheduling Coordinator

Restorative HealthCare

New Braunfels, TX

05.2008 - 11.2008

Scheduled and coordinated schedules for RN's, LVN's, PT, OT, ST, MSW and HHA's
Ensured all schedules were accurate
Maintained supplies
Assisted customer's needs by phone
Input all therapy and nurse notes into database

PAS Supervisor

PHC, Med Team INC

New Braunfels, TX

02.2007 - 02.2008

Supervised providers out in field making sure they were following plan of care on clients assigned
Coordinated delivering task and duties, acquired by state and supervisory visits are being done as scheduled
Interviewed, orientated and recruited CNA'S, providers, and caregivers
Conducted monthly in-services as needed

Assistant/Rehab Therapy Tech

Rehab, HealthSouth Rehabilitation Hospital

Austin, TX

11.1999 - 02.2007

Set up conference rooms, technology and materials to facilitate meetings
Documented and distributed meeting notes to identify, analyze and improve workflows
Interacted with vendors to purchase and set up equipment and services
Updated spreadsheets and created presentations to support executives and boost team productivity
Helped management with business operations to align teams, set goals and execute initiatives
Answered phones to process requests, transfer calls or relay messages to appropriate personnel
Assisted management with activities to plan and oversee events and programs
Prepared mail and packages for shipment, pickup and courier services to expedite delivery

Summary

Overview

Work History

Field Supervisor

Restorative Nursing Assistant/Therapy/CNA

Rehab Tech/Assistant

Recruiter

Mobility Specialist

Community Life Advisor

Scheduling Coordinator

PAS Supervisor

Assistant/Rehab Therapy Tech

Education

Some College (No Degree) - Business Administration

Skills

Education

Timeline

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