Michelle Hamilton
Clementon
Summary
Office Assistant with a wide range of applicable skills sees professional growth and career advancement opportunities as an Administrative Assistant. Excellent clerical skills and the ability to oversee and manage multiple tasks simultaneously. Focused and detail-oriented with the drive and commitment to become a valuable contributing employee.
Overview
27
27
years of professional experience
Work History
Self Employed House Cleaner
Self Employed
06.2014 - Current
- Residential, Construction, Turnovers
- Disinfected and mopped bathrooms to keep facilities sanitary and clean.
- Created spotless surfaces by dusting, sweeping, vacuuming and mopping.
- Mopped hardwood, laminate, ceramic, vinyl, glass and wood surfaces.
- Maintained a safe working environment through proper use of cleaning products and equipment.
- Increased repeat business by maintaining excellent communication with clients and addressing concerns promptly.
Receptionist
Allaire Health Services Dba Crest Haven
09.2023 - 02.2024
- Answered phone promptly and directed incoming calls to correct offices.
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Enhanced customer satisfaction by promptly addressing inquiries and providing accurate information.
Cashier
Home Depot
02.2021 - 06.2021
Administrative Assistant
NJ State Human Resources Div of Aging
04.2020 - 02.2021
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
- Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
- Maintained confidentiality of sensitive information, adhering strictly to data protection regulations.
Technical Assistant
Qual Lynx-Qual Care Dba Cigna Inc
02.2013 - 01.2019
Dispatcher/Administrative Assistant
Taylor Oil Co
01.1999 - 01.2013
- Managed high-stress situations calmly and effectively, ensuring timely assistance to those in need.
- Communicated with drivers and personnel to coordinate timely delivery of goods and materials.
- Directed dispatching, routing, and tracking of [Number] fleet vehicles.
- Provided exceptional customer service to callers, remaining empathetic and patient during emergencies.
- Answered phone calls and responded to customer emails.
- Scheduled and organized delivery routes.
- Data Entry
- Order Office Supplies
Education
Business
Gloucester City Jr Sr High School
Gloucester City, NJ06-1990
Skills
- Data Entry
- Organization skills
- Multi-line phone operation
- Customer service
- Excel
- Word
- Outlook
- Multitasking
- Excellent communication
- Flexible and adaptable
Timeline
Receptionist
Allaire Health Services Dba Crest Haven
09.2023 - 02.2024
Cashier
Home Depot
02.2021 - 06.2021
Administrative Assistant
NJ State Human Resources Div of Aging
04.2020 - 02.2021
Self Employed House Cleaner
Self Employed
06.2014 - Current
Technical Assistant
Qual Lynx-Qual Care Dba Cigna Inc
02.2013 - 01.2019
Dispatcher/Administrative Assistant
Taylor Oil Co
01.1999 - 01.2013
Business
Gloucester City Jr Sr High School
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