Michelle Hamler
Alstead,NH
Summary
Seeking position which allows me to utilize my skills including administrative functions, passion for providing quality services and excellent customer satisfaction, organizational skills, and efficiency in operations. Record of proficiency and productivity. Excellent interpersonal and motivational skills. Experience in working successfully with diverse groups of people. Over 30 years of customer service and retail sales.
Overview
24
24
years of professional experience
Work History
Independent Operator Hairstylist
, CO
03.2013 - Current
- Providing high level of customer service and satisfaction to an established clientele for the past 7 years
- Emphasis on high quality products and professional services including coloring, perming, haircutting and styling hair
Historic Window and Doors NH
01.2023 - 10.2023
- Building and restoration of historically accurate reproduction and original windows and doors
- Glazing windows, painting sash and trim, building window glass units, sanding and filling during restoration process
- Extreme emphasis on detail and perfectionism on any window or door that was built or worked on – taking great pride in building an excellent quality product that the company could be proud of and that would last many years.
Customer Service
Pioneer Landscape Centers
Olathe, CO
05.2021 - 12.2021
- Front end lead for sales in sales office
- Taking and making daily sales calls
- Knowledge of all products for homeowners and for landscaping companies and building contractors
- Scheduling Delivery drivers
- Achieving monthly quotas each month in sales and ensuring that bonuses were acquired every month during my employment.
Employment Specialist
Express Employment
Montrose, CO
04.2019 - 03.2020
- Sales and Customer Service
- Working with associates to build working skills, helping find them positions that work well for them in their skill set, writing Resume’s and improving over job performance and self esteem and knowledge in the work force
- Building relationships with businesses and business owners in order to bring them on as clients for Express Employment by promoting individual candidates that we could offer them to help fill their open job positions and potential future positions.
Operator
Meeker Street Mercantile & More LLC
, CO
12.2017 - 07.2018
- Of a antique and consignment retail store
Cosmo Prof
Pueblo, CO
04.2012 - 03.2013
- Assisting customers in product knowledge and tools that they need to be successful in providing quality services to their customer and clients
- Being a successful member of a strong sales team in a high stress environment
- Operational duties including audits, inventory, etc
- On a daily basis
The Hair Shoppe
Colorado City, CO
01.2008 - 01.2012
- Owned and operated a successful small business for five years
- High degree of customer satisfaction
- Client services included hair color, perms, haircuts, manicure and pedicures
- Managed inventory, orders, supplies, etc
- Book keeping, accounting and organizational skills are very strong.
American Truck Business Services
, CO
01.2004 - 01.2007
- Bookkeeping and accounting for a large number of truck divers for tax related purposes.
Advertising and Marketing Representative
Brighton Blade
Brighton, CO
01.2000 - 01.2001
- For the paper
- Worked with Sales Team and Production departments, including ad design
- Assisted businesses with their advertising and marketing needs while providing strong customer services
Administrative assistant
Arvada Eye Care
Arvada, CO
01.2000
- For optometrist office
- Provided customer service, including explanation of services
- Verified insurance eligibility, benefits, reimbursement
- Scheduled and assisted optometrist
- Ordered products and supplies.
Education
degree - radiology
Pueblo Community College
2007
Certified Nursing Assistant Program - undefined
Red Rocks Community College
1997
pre-medical
Metropolitan College of Denver
1990
undefined
Michael Taylor’s Institute of Hair Design
1990
Skills
- Excellent Customer Satisfaction: Twenty-five years experience in assisting customers and clients to make knowledgeable decisions about products for themselves and others Provide support in areas where they need help or more education; resolve issues
- Work well with other employees; team player
- Ensure smooth operations by supporting executive team
- Quick learner and motivated self-starter
- Meets deadlines and completes job duties consistently
- Successful conflict resolution
- Knowledgeable in administrative functions
- Health Insurance: payer and eligibility/benefits verification; reimbursement
- Some medical billing experience
- Prior experience as CNA
Timeline
Historic Window and Doors NH
01.2023 - 10.2023
Customer Service
Pioneer Landscape Centers
05.2021 - 12.2021
Employment Specialist
Express Employment
04.2019 - 03.2020
Operator
Meeker Street Mercantile & More LLC
12.2017 - 07.2018
Independent Operator Hairstylist
03.2013 - Current
Cosmo Prof
04.2012 - 03.2013
The Hair Shoppe
01.2008 - 01.2012
American Truck Business Services
01.2004 - 01.2007
Advertising and Marketing Representative
Brighton Blade
01.2000 - 01.2001
Administrative assistant
Arvada Eye Care
01.2000
degree - radiology
Pueblo Community College
Certified Nursing Assistant Program - undefined
Red Rocks Community College
pre-medical
Metropolitan College of Denver
undefined
Michael Taylor’s Institute of Hair Design