Michelle Hardgrave
New Haven,CT
Summary
Dedicated CNA with extensive experience at The Nurse Network, skilled in vital signs monitoring and compassionate patient care. Proven ability to enhance patient satisfaction through effective communication and personalized care plans. Committed to maintaining HIPAA compliance while collaborating with interdisciplinary teams to improve healthcare outcomes.
Overview
5
5
years of professional experience
Work History
Case Manager
Columbus House Inc.
01.2023 - 05.2025
- Maintained accurate case documentation and client records.
- Facilitated communication between clients and service providers to ensure continuity of care.
- Assisted in crisis intervention, providing immediate support and resources to clients in need.
- Maintained accurate documentation on all cases, ensuring compliance with regulations and confidentiality requirements.
CNA
Clipboard Health
07.2022 - 02.2023
- Responded to call lights to enhance patient comfort and safety.
- Collaborated with interdisciplinary teams to enhance patient care strategies and improve healthcare outcomes.
- Documented patient information accurately in electronic health records, ensuring compliance with healthcare regulations.
- Encouraged patient independence through assistance with everyday activities.
CNA
The Nurse Network
07.2021 - 10.2022
- Provided compassionate care to patients, assisting with daily living activities and ensuring comfort.
- Monitored vital signs and reported changes to nursing staff, maintaining patient safety and well-being.
- Maintained cleanliness and organization of patient areas, contributing to a safe and hygienic environment.
- Collaborated with interdisciplinary teams to enhance patient care strategies and improve healthcare outcomes
CNA
Quinnipiac Valley Center
03.2020 - 08.2022
- Educated patients and families on health maintenance, fostering understanding of treatment plans and options.
- Utilized proper body mechanics and assistance devices when transferring patients, minimizing the risk of injury for both parties.
- Cared for residents in assisted living facility and delivered high-quality support to meet needs.
- Boosted patient satisfaction through compassionate care.
Education
Certificate - Patient Care Tech
AIHT
Stratford, CT01.2020
High School Diploma - General Studies
New Haven Adult Education
New Haven06.2015
Skills
- Time management
- Patient care
- Vital signs monitoring
- Compassion and empathy
- HIPAA compliance
- Feeding assistance
- Dressing assistance
- Compassionate communication
- Patient transfers
- Case documentation
- Documentation and reporting
- Relationship building
- Positive attitude
- Email and telephone etiquette
- Client advocacy
- Case planning
- Critical thinking
- Documentation proficiency
- Patient assessment
- Discharge planning
- Patient assessments
- Patient management
- Recruitment
Timeline
Case Manager
Columbus House Inc.
01.2023 - 05.2025
CNA
Clipboard Health
07.2022 - 02.2023
CNA
The Nurse Network
07.2021 - 10.2022
CNA
Quinnipiac Valley Center
03.2020 - 08.2022
Certificate - Patient Care Tech
AIHT
High School Diploma - General Studies
New Haven Adult Education
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